Track-POD Reviews

Pros

This software has been helpful for to us attracting more customers.

Cons

Ends up using a fairly large amount of mobile data.

Pros

Pretty much everything this app handles plays an important role in how our company manages its processes.

Cons

Getting into it can be difficult and the service tends to be slow.

Pros

After switching away from another system this software turned out to be a much better fit because it includes the scan on and off function I needed. On top of that, it actually offers more features than I was getting from the other company anyway.

Cons

I do like the product overall although there are times when the results are not completely exact.

Pros

This is a very fast delivery software that feels flexible, secure and packed with useful features. I'd definitely recommend it.

Cons

I'm very satisfied with Track-POD, no cons to mention.

Pros

I appreciate that it lets me handle several kinds of management tasks at the same time which is really useful.

Cons

I've been using Track-POD for 8 months and haven't run into any issues. It covers my daily needs consistently. Maybe a problem could come up at some point but so far, nothing yet.

Pros

It does a good job of linking the customer and the seller especially throughout the delivery process. I appreciate it.

Cons

Getting into the system can be difficult and the service tends to be slow.

Pros

It's flexible and simple to use which makes it possible for us to manage paperless deliveries in a professional way.

Cons

The routes configured on the PC version don't always match the routes displayed to the driver on the Android phone. Customer names can also change once they're assigned to routes.

Pros

This is a tool that's simple to use with complete features and a very professional approach to delivery management.

Cons

I haven't run into any issues with it.

Pros

It offers a better cloud-based delivery solution that is both paperless and contactless, with excellent features and AI built in. I genuinely appreciated using it.

Cons

It's a very good product and having a free version available is a real plus. I don't have any complaints about it.

Pros

Using this software feels comfortable and quick and the support team has been really reliable. It also comes with plenty of features and offers solid delivery tracking.

Cons

Overall, I'm happy with the product although there are times when the results aren't completely exact.

Pros

Track pod is a cloud-based, paperless, contactless delivery management system. The platform is easy to use, the interface feels user-friendly and it comes with solid features. It helped improve our profits too.

Cons

There are still a few products that can't be managed through it although I would still recommend it overall.

Pros

Compared with other tools I've tried, this one really feels ahead of the rest. The speed and efficiency are genuinely impressive. Deliveries run without issues, security is handled well and it gives real confidence that orders will arrive as expected. The online ordering side is also dependable and works very well.

Cons

After using Track-POD for 8 months, I honestly haven't run into any problems. It handles what I need on a daily basis without any trouble. Maybe something could come up in the future but at this point I have nothing negative to point out.

Pros

The platform is user-friendly when it comes to managing our daily tasks.

Cons

For us the biggest downside is the price which feels far too high for the features included. We tried to talk with them about a more reasonable pricing option but they were not open to it. Their attitude toward customers also came across as dismissive which is disappointing because the system itself is actually good.

Pros

It's a simple, very practical and quick when it comes to performance.

Cons

The routes created on the PC version don't always match the routes our driver sees on the Android phone. On top of that customer names sometimes change once they're assigned to routes.

Pros

Running a busy shop used to take up so much of my day and bringing in Track-POD has freed up a lot more time for other tasks. The system is very simple to use and setting up routes with multiple orders is simple. Training other staff members on it was also pretty quick which made rolling it out much easier.

Cons

My only issue is that it glitches from time to time and a driver's tracker will occasionally show them in the wrong location although it does not happen too often. From the driver side, new users can also struggle a bit at first so it takes some time for them to get used to it.

Pros

Using it is very easy and the platform feels user-friendly when it comes to managing everything.

Cons

Only downside is the pricing. It feels far too high for what the feature set offers. We tried talking with them about a more reasonable pricing option but they were not open to it. Their attitude toward customers also came across as dismissive which is disappointing because the system itself is actually good.

Pros

This has been a really solid fit for our delivery operation and lines up well with what our company needs.

Cons

One issue we've run into is that the routes created on the PC version don't always match what the driver sees on the Android app. On top of that, customer names sometimes get changed once they're added to routes.

Pros

Setup was quick and using it day to day basically requires no effort on our part. It fits our business needs really well.

Cons

Honestly the mobile experience isn't consistent since Android and iOS offer different capabilities.

Pros

It's easy to use and the platform keeps getting better as more features are added. Customer service has also been consistently good and we've had very little downtime or glitching. Over the past 2-3 years, there's been clear ongoing development, with new functionality introduced regularly which gives us confidence that the software is continuing to evolve around our needs. Features like vehicle checks, client feedback and custom form fields make it a flexible system that supports our day-to-day operations really well. Our clients also regularly tell us how much they appreciate the live tracking throughout the day, along with driver details because it helps them feel reassured and less worried about missing a delivery.

Cons

The software is still evolving but there are a few extra functions that would make it even better. We'd really benefit from more options customized to transport companies, rather than it being focused mainly on outbound delivery so the tracking side feels more joined-up across both parts of the job. A few smaller improvements would help too, such as automatic formatting for phone numbers and addresses especially when clients enter bookings themselves through the portal since we currently spend a lot of time checking and correcting their information manually. Being able to create new shipper records, including contact details and notification settings, directly within the new booking window would also save time. Aside from those points, the usability, reliability and range of features offer extremely good value for money.

Pros

It offers an impressive feature set and there's plenty of room for it to provide even more customer information as my business continues to grow. It's priced well enough for a business that's just getting started and I've already moved up to a higher plan to unlock extra features because I've been so happy with it. My customers regularly comment on how accurate the van tracking is and they really appreciate the updates and information they receive. Also the support team is always friendly and ready to help.

Cons

I'd like to see them build out their Zapier and Shopify integrations a bit further.