Real Estate, 500+ employees
Less than a year
“Reliable and airtight system”
Pros
It's a reliable and airtight program.
Cons
Design and interface could maybe use a refresh but otherwise it's a pretty simple system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Commercial Real Estate, 500+ employees
More than a year
“One-stop for contractor docs”
Pros
This is truly a one-stop shop for managing all contractor insurances and safety documents. I also love that you can assign multiple sites to each contractor.
Cons
I'm surprised CM3 doesn't yet require contractors to provide their licenses and qualifications as I feel that's really important for compliance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Education Management, 500+ employees
Less than a year
“Quick compliance checks”
Pros
It's a quick and simple way to check compliance and insurance status and it organizes the entire induction process for our team.
Cons
Some features aren't as simple as they could be and aren't always where you'd expect to find them which can make things feel a bit clunky.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Airlines/ Aviation, 101-500 employees
More than a year
“Sets safety standards well”
Pros
I really appreciate that CM3 sets the standard for the basic safety requirements which helps us keep all our contractors safe.
Cons
What we use right now works well for us though we might explore other options down the road.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Facilities Services, 101-500 employees
Less than a year
“Fast contractor notifications, database has some bugs”
Pros
I'm impressed by how quickly we can notify contractors and how easily they can connect with each other through the system.
Cons
Database could use some bug fixes. Sometimes I have a hard time finding a contractor I know is already in the system.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
Real Estate, 500+ employees
More than a year
“Clear risk profiles, search function is still difficult”
Pros
It gives us a clear risk profile for each contractor and confirms all their financial and insurance information in one place.
Cons
The search function has been a little tricky to use though recent improvements have made it better.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Real Estate, 101-500 employees
Less than a year
“updates sometimes glitch”
Pros
The contractor database is incredibly useful for getting a complete overview. It's very easy to use and manage contractors in every way, from sending invites to day-to-day oversight. It fits perfectly with our company's needs.
Cons
The most frustrating part is that updates don't always show up right away and we've had some mix-ups with ABN details which can create headaches.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
7
Retail, 500+ employees
More than a year
“Flawless integration & very easy for everyone to navigate”
Pros
The integration with our business works flawlessly and the system is easy for everyone to navigate.
Cons
Overall all the current processes are very easy to use and navigate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
8