Total 8 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

25%

4

Stars

63%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Jun

Real Estate, 500+ employees

Less than a year

4.0
December 2024

Reliable and airtight system

Pros

It's a reliable and airtight program.

Cons

Design and interface could maybe use a refresh but otherwise it's a pretty simple system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Arash

Commercial Real Estate, 500+ employees

More than a year

4.0
August 2024

One-stop for contractor docs

Pros

This is truly a one-stop shop for managing all contractor insurances and safety documents. I also love that you can assign multiple sites to each contractor.

Cons

I'm surprised CM3 doesn't yet require contractors to provide their licenses and qualifications as I feel that's really important for compliance.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

G

Geordie

Education Management, 500+ employees

Less than a year

4.0
May 2024

Quick compliance checks

Pros

It's a quick and simple way to check compliance and insurance status and it organizes the entire induction process for our team.

Cons

Some features aren't as simple as they could be and aren't always where you'd expect to find them which can make things feel a bit clunky.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

B

Brett

Airlines/ Aviation, 101-500 employees

More than a year

5.0
March 2024

Sets safety standards well

Pros

I really appreciate that CM3 sets the standard for the basic safety requirements which helps us keep all our contractors safe.

Cons

What we use right now works well for us though we might explore other options down the road.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

T

Travis

Facilities Services, 101-500 employees

Less than a year

4.0
January 2024

Fast contractor notifications, database has some bugs

Pros

I'm impressed by how quickly we can notify contractors and how easily they can connect with each other through the system.

Cons

Database could use some bug fixes. Sometimes I have a hard time finding a contractor I know is already in the system.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

L

Luke

Real Estate, 500+ employees

More than a year

4.0
January 2024

Clear risk profiles, search function is still difficult

Pros

It gives us a clear risk profile for each contractor and confirms all their financial and insurance information in one place.

Cons

The search function has been a little tricky to use though recent improvements have made it better.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

C

Caroline

Real Estate, 101-500 employees

Less than a year

3.0
May 2023

updates sometimes glitch

Pros

The contractor database is incredibly useful for getting a complete overview. It's very easy to use and manage contractors in every way, from sending invites to day-to-day oversight. It fits perfectly with our company's needs.

Cons

The most frustrating part is that updates don't always show up right away and we've had some mix-ups with ABN details which can create headaches.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

N

Natalie

Retail, 500+ employees

More than a year

5.0
May 2023

Flawless integration & very easy for everyone to navigate

Pros

The integration with our business works flawlessly and the system is easy for everyone to navigate.

Cons

Overall all the current processes are very easy to use and navigate.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8