
CyberCompass Reviews
Total 6 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars83%
4
Stars17%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Erin
Mental Health Care, 1-10 employees
Less than a year
“Excellent software
Pros
Compared to my previous experience with a HIPAA compliance company, It's a huge improvement. The platform is way more user-friendly. It's intuitive and easy to use. Even better, it provides clear guidance on the remediation process. It takes something really complicated and breaks it down into simple steps that anyone can follow. The software even created a full set of functioning policies and procedures which had been a huge struggle for us in the past. The best part? The amazing customer service we've received.
Cons
I don't really have any complaints about the software itself. If I did, it would probably be about HIPAA and it's just so complex and creates a lot of extra work for systems without offering a lot of obvious benefit to consumers, at least in my opinion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richard
Medical Practice, 51-100 employees
More than a year
“Fantastic compliance tool in CyberCompass
Pros
It is such a great tool! It really helps me organize, monitor and report all our compliance efforts easily.
Cons
It's pretty user-friendly with great functionality but I still sometimes have to hunt around to find what I need. It could be a bit more simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dorene
Medical Devices, 51-100 employees
More than a year
“HIPAA compliance solutions for the industry
Pros
Once I got the hang of it, it was super easy to use. The graphics like the chart showing task completion, were really helpful for sharing our progress with the team.
Cons
It worked fine for our needs, so I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Diana
Medical Practice, 51-100 employees
More than a year
“Streamline your processes with CyberCompass
Pros
It's really easy to use and I love that it keeps all our HIPAA documentation in one place. The training modules are also great.
Cons
There's something weird about how the BAA vendor lists are stored. I've noticed it tends to lose data when I try to enter it into some fields.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Debbie
Law Practice, 11-50 employees
More than a year
“Premium product with dedicated support
Pros
I love the ease of use, great value for the money and how easy it is to get help with HIPAA compliance.
Cons
Honestly, there's nothing I don't like about CyberCompass.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Bob
Security and Investigations, 1-10 employees
Less than a year
“CyberCompass and InTrilogy is a dynamic duo
Pros
The ease of use, functionality and security approach really make it stand out.
Cons
It would be awesome if they offered a PCI component. Also, a more universal security feature would be great and something that could be used across any business, not just ones that have to comply with standards like HIPAA, NIST, GDPR, etc.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
8