External User Manager Reviews

Pros

One of the best parts is the self-service invitation flow with approval built in. Team owners can invite external users on their own without having to submit a ticket but there's still an approval step in place and guest accounts get an expiry date automatically. That takes a lot of pressure off the admin team while still keeping things under control. Setting it up also feels quite simple because it works as a Teams app. The bigger effort is really deciding your own rules for invitations and expiry, not struggling with a complicated tool. Overall, it fills a real gap in guest access management by helping prevent things from getting out of hand without adding more admin overhead.

Cons

access review notifications could be better. The reminder options feel a bit limited and if an owner is away on holiday, the review can just sit there until the deadline passes. It would be much better if there were an escalation option to send it to a deputy instead.

Pros

Handling guest users and external members in Microsoft Teams feels effortless with this excellent app.

Cons

It has given us much better control over which guest accounts can enter our tenant. Before anyone gets access to Teams, they have to sign NDAs through a smooth built-in workflow. We've also set up lifecycle rules that trigger automated access reviews which remove external users automatically once they no longer need to be involved in a project.

Pros

Right away, the biggest advantage is how well it works with Microsoft Teams. It gives us a very practical and user-friendly way to handle external collaborators without adding extra complexity. Bringing external users on board has become incredibly simple with this tool. It makes the whole process of inviting, managing and removing access for partners, vendors or clients much more efficient which has made collaboration with outside stakeholders far more convenient for our team. Paired with Teams Manager, it really feels like a complete solution for Teams governance and both applications work together flawlessly.

Cons

Since the latest update to External User Manager and Teams Manager especially with the added cross-functionality between the two apps, I honestly don't have any complaints. Everything related to team management can now be handled in one central place.

Pros

keeping track of guest users in our tenant has become much more manageable with it. It lets us control exactly who gets access and the built-in NDA step before they can enter Teams fits nicely into the overall process. We also use the lifecycle settings to run automated access reviews which means external users are removed automatically when they no longer need to be part of a project.

Cons

There are times when the app feels a little slow but it has not caused any real disruption to our workflow. On the positive side, the developer keeps improving it regularly and new features continue to be added.

Pros

Ever since we introduced it, it has saved us a lot of time when creating, tracking and removing external users. The overall visibility is very good and the Onboarding Portal makes sure all required legal documents are reviewed and signed.

Cons

We're fully satisfied overall. The only thing we'd still welcome is a feature to view guest inactivity and include it in lifecycle management selections. According to Solutions2Share, that should be available soon.

Pros

Managing external users is really helpful with this tool especially when you can have them sign an NDA or send important documents right when they're being invited into the tenant.

Cons

I really appreciate is how simple it is to use. You definitely don't need a degree to figure it out. There are no downsides.

Pros

It's very simple to use and feels really user friendly.

Cons

Every now and then, the app takes a bit longer than expected to load but that seems to be getting fixed with newer releases and it continues to improve in speed.

Pros

Managing users with this tool has been very efficient and I'd definitely recommend it.

Cons

Honestly, I haven't come across any reason not to like this tool.

Pros

Any business owner trying to handle external users more efficiently and improve collaboration should definitely consider it. It's a practical, well-thought-out solution that supports both strong security and better day-to-day business performance.

Cons

It does exactly what we need for handling external guests and it gives a really clear overview of everything. I honestly don't have any complaints. You can also reach out to the company, try the program properly beforehand and they'll walk you through how it works.

Pros

Built specifically for handling guest users in our environment and that focus really shows. One thing we especially appreciate is being able to manage guests who were already in the system, not just newly added ones. The option to automatically remove guest accounts from AD after they expire is also very useful and has been quite handy for us.

Cons

Our experience with the product has been very positive and we really have nothing to complain about at this point. The only thing worth mentioning is that even administrators still need to sign in through Teams.