Georgie
Higher Education, 500+ employees
More than a year
“Easy Contractor Management
Pros
I like how simple it is to use. Keeping all our contractor info in one place makes my job much easier.
Cons
It starts to get slow once there are a lot of bookings in the system.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
7
leslie
Education Management, 101-500 employees
More than a year
“great permit system but missing feedback options
Pros
The permit system is great.. it's clear and works perfectly whether I'm on my laptop or tablet.
Cons
Wish there was a way to give feedback or a portal to request changes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Emily
Higher Education, 101-500 employees
More than a year
“Logical and easy
Pros
It's very logical and easy so it's easy to pick up and start using right away.
Cons
We aren't always notified when the system is updated with changes.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
7
chantelle
Hospitality, 101-500 employees
Less than 6 months
“User-Friendly Yet Needs Easier Account Linking
Pros
I feel like its generally easy to use but it needs a simpler way to add people to accounts that already exist.
Cons
It loads pretty slowly. It's okay overall but it needs an easier way to add people to existing accounts.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
7
Tim
Aviation & Aerospace, 101-500 employees
More than a year
“simple menus & everything works fine
Pros
The menus are simple and easy to navigate.
Cons
Everything I used on the platform was perfectly aligned with my work needs
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rose
Events Services, 101-500 employees
More than a year
“Smooth contractor tracking
Pros
It's fantastic for keeping track of contractors and suppliers across multiple events all in one place. It makes the whole process, from onboarding to arrival and setup run smoothly.
Cons
Only issue is that if we reject a supplier's documentation, they get notified but we don't. That makes it hard for us to follow up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Construction, 500+ employees
More than a year
“very user-friendly :)
Pros
I think it is very user-friendly and does a great job tracking contractor information.
Cons
We've had no issues since we started using it on mobile devices.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paul
Aviation & Aerospace, 101-500 employees
More than a year
“Simple and Efficient
Pros
It's simple to use especially when I need to add people to the booking system.
Cons
It can feel a bit slow to load at times (though that might just be me).
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
James
Construction, 500+ employees
Less than 6 months
“smoooth navigation, No Complaints So Far
Pros
It's easy to find my way around when I'm checking on different jobs that have been raised.
Cons
Nothing to report, everything works fine so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Mining & Metals, 500+ employees
Less than a year
“Handy Induction Options
Pros
I like the option to send induction documents remotely before someone arrives on site. For those without computer access we can still do an in-person induction which is helpful.
Cons
Some parts aren't very simple and we needed training to figure out where to find everything.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
stephen
Construction, 101-500 employees
Less than 6 months
“love the real-time visibility
Pros
I really appreciate being able to see who's on site in real-time.
Cons
I'd like to get confirmation when someone has read an electronic message we've sent.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Michael
Events Services, 1-10 employees
More than a year
“Well-Organized Dashboard
Pros
The system is pretty easy to use from the get-go. The dashboards are well-organized and the information under each section is easy to access.
Cons
In the contractor area, if you're gathering information and then go back, you have to scroll all the way down through the list of workers to find what you need. If you have a lot of workers.. that can mean a lot of scrolling.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9
Jennifer
Food Production, 501-1000 employees
More than a year
“Simple tracking system
Pros
It's simple to navigate and the way it tracks expiry dates for things like insurance and questionnaires is excellent. It's also very easy to show my colleagues our progress year-to-date.
Cons
The cost is quite high especially if you want any add-ons.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
10
Functionality
9
Daniel
Security and Investigations, 101-500 employees
More than a year
“Simple to Use and Manage
Pros
Thanks to the simple interface, we can quickly find contractors and check their site approval status.
Cons
I don't find it difficult to use or manage at all. No issues from me or my team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
