IRIS CARBON Reviews

Pros

The customer service they offer is simply the best as they really helps whenever we need updates to our filing process. They are constantly looking for ways to make the system better and more efficient. And during implementation they were very helpful and regularly checked in to see if we needed any improvements or assistance.

Cons

It has some features that are pretty confusing and could be better. Also I feel like it would be helpful if there were additional checks to handle rounding issues better.

Pros

IRIS CARBONA team is very supportive and I like that response times are really fast.

Cons

The error messages can be confusing and I often struggle to understand what there trying to tell me. Plus the terminology used throughout isnt always clear either.

Pros

The tagging feature works pretty fast and whenever I have needed help, customer support has been really efficient at getting back to me.

Cons

It can be quite slow when our internet connection is not very good.

Pros

One thing I like most about them is the fast response times and reliable support whenever I need assistance. Plus the quality of work is consistently high and I can count on them to deliver.

Cons

One thing I noticed is that it takes a while to get everything set up initially.

Pros

IRIS CARBONA transition to FERC reporting has been smooth with this platform. Plus the team guided us through every step ensuring we met deadlines with accurate submissions. Their support staff was great too in helping us fix filing errors and stay compliant. Navigation is easy too and the test upload feature catches potential errors before submitting to FERC. Overall this tool has made a stressful process much easier and more reliable.

Cons

The main issue we faced was due to our setup as we bought assets from another company that used this software for FERC filings. When filing our annual report, the previous year's rolled-forward numbers did not match our beginning balances because of new books. Luckily the support team was great and helped us resolve it quickly so we could file on time. It would be helpful if test filings provided more detailed error descriptions.

Pros

The cloud based setup is simply amazing and the interface feels really clean and user friendly. Overall this tool completely simplified how we prepare and report our FERC 714 as an X-BRL file as it's made our whole process so much more streamlined. The import and validation features are huge time savers that cut down on effort significantly. What really stands out though is the outclass response time and top-notch customer support we have received.

Cons

Nothing negative to mention after three years of use.

Pros

IRIS CARBONA cloud platform offers lots of helpful features for ESEF reporting and feels really easy to use. I particularly like the inline iXBRL Viewer, predefined reports, summary snapshots and calculation checks as they make the whole process smoother. What really stands out though is the team behind it. They are very dedicated and professional always jumping in to help when needed. And whenever I have run into issues, they have resolved them quickly so I never miss my deadlines.

Cons

I honestly cannot think of any real complaints about this software. Everything has worked exactly as expected for me.

Pros

The interface is really user friendly with a logical workflow that makes sense. Also the support they offer is simply the best from day one. They walk you through setup and respond quickly whenever I have questions.

Cons

Processing updates can be pretty slow sometimes which gets frustrating when we are trying to make quick adjustments.

Pros

One thing that really stands out to me is instant XBRL checks as they give me confidence and help me quickly identify and fix any potential issues.

Cons

The inability to upload multiple pages at once can be frustrating when we are trying to work efficiently. And when alignment problems occur, I usually end up reaching out to support for help figuring things out.

Pros

I really like how quickly the support team responds and resolves any issues I run into.

Cons

Well I find it frustrating that you cannot upload several pages at once and whenever there are alignment problems, we have to reach out to support for help.

Pros

The support team is absolutely fantastic as they are quick to respond and genuinely friendly. What I love too much is how they actually listen to our feedback and turn suggestions into real features. Plus they seem to stay ahead of what we need before we even realize it ourselves. Their understanding of regulatory requirements is also really solid.

Cons

It has occasional glitches until we clear our cookies.

Pros

Customer support is pretty responsive and I find the interface way too easy to use.

Cons

There are still some bugs when changing and reimporting certain pages. However customer service is pretty reliable and helpful as they solve any issues we are facing within minutes.

Pros

Working with their project team has been great as they are always available and respond quickly with helpful feedback. Also the software is easy to navigate making the creation of our iXBRL report much smoother than I expected.

Cons

No real complaints here as everything works smoothly and the support team is the best.

Pros

I can generate the XBRL balance sheet simply and accurately without having to change my existing balance sheet production process which is amazing.

Cons

One thing I wish for is changes to documents could be tracked better.

Pros

The software is very simple to use and the support team is the best and always available when needed help. Plus they consistently deliver everything right on schedule which keeps our operations running smoothly.

Cons

I have not had any specific issues to mention since we have never actually met face to face.