ModelOp

ModelOp Reviews

Total 3 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

NO
Nick O.

Computer Software, 11-50 employees

5.0

“Delivers advanced documentation”

Pros

Working with it has been a consistently positive experience for both Cornerstone Technologies and our clients. Their platform delivers advanced, best-in-class model documentation and that has been a major advantage for current and prospective clients alike. When it comes to governance in the AI/ML modeling space, it would be hard for me or anyone on my team to seriously consider another company.

Cons

At this point, I honestly haven't come across any real drawbacks. The team has been responsive and helpful across the board and the solution itself feels unmatched.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

IB
Ian B.

Telecommunications, 101-500 employees

5.0

“Top-tier customer support”

Pros

One thing I really appreciate about it is the customer support. Whenever any concern or glitch comes up, the team responds quickly, stays cooperative and usually gets everything resolved within 15 to 20 minutes.

Cons

It can be a bit overwhelming for new users at first. It takes a while to become familiar with all of the platform's features and the error detection system could be better since it does not always catch issues accurately.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

SP
Shubham P.

Cosmetics, 101-500 employees

5.0

“effective for handling customer concerns”

Pros

It has been really useful for handling customer concerns and giving them the right resolution. It supports our team well, helps us improve the business and the platform is simple to use.

Cons

Sometimes it hangs during customer conversations which can be frustrating. But whenever we contact your customer service team, the issue usually gets fixed quickly within 15 to 20 minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10