QSEC Reviews
Total 3 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Automotive, 500+ employees
More than a year
“Incredible support”
Pros
The support is really very good and quick to reach whenever needed.
Cons
At the moment, switching directly from one menu item to another still isn't possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Facilities Services, 500+ employees
More than a year
“Wide range of functions”
Pros
Handling and mapping ISO standards works really well and in that area it is a very powerful piece of software with a wide range of functions. A lot of things already work right out of the box which is a big plus. The setup was not overly complicated and the server requirements are quite reasonable. Since users access everything through the browser, there is no need to install client-side software which makes things much more convenient. Integrations with Exchange and Active Directory are available and work reliably. On top of that, the vendor's support is excellent and our collaboration with their consultants has been very positive.
Cons
Because the software offers such a broad range of features, the user interface can feel a bit cluttered at times although the vendor has been steadily improving this.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
9
Functionality
7
Information Technology and Services, 11-50 employees
Less than a year
“feels natural to use”
Pros
It covers all the features we need to map our ISMS properly. It does take a bit of time to get familiar with though that's largely due to the complexity of the subject itself. Once you've really gotten into it, working with the system feels quite natural and it also includes functions that make practical day-to-day work in smaller organizations much more manageable.
Cons
The reporting features are very comprehensive but parts of them can feel a little complex to use.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
9