Risk Warden Reviews

“Truly a great tool

Pros

The product provides excellent customer service, industry expertise and experience. Plus the ability to quickly modify templates is a great and my fav feature. Also it is very detailed with an added customer portal for easy access.

Cons

I feel like there should be features like the ability to add annotations to photos, like arrows, boxes and circles as it will make it even better.

“Fairly user-friendly tool

Pros

I find the system pretty user friendly. What I like most is that I can assign tasks to individuals and then generate reports to track their progress.

Cons

There is really nothing I dislike about it.

“Close to perfection

Pros

It is easy to use too with custom templates that can be tailored to meet the needs of each customer. Plus I like the fact that one on one support is always available.

Cons

The system occasionally crashes causing work to be lost but this issue has been greatly improved with the latest updates. So it is not a deal breaker.

“A helpful tool for fire risk management

Pros

I love that our Risk Assessments are uploaded as live documents allowing us to assign tasks and add notes as we complete them. This creates a strong audit trail that helps us prove how risks are managed and compliance is handled.

Cons

Right now we are using it as a standalone product and have not integrated it with other software within the organization.

“Meets our requirements

Pros

We use Risk Warden for completing various types of fire risk assessments across a range of properties and clients. It allows us to do the assessments offline on-site, then have them reviewed and externally validated as part of our management process. It is part of our BAFE SP205 third-party certification process which gets externally audited every six months. The external validator is given temporary access to review the process. Though it is a complicated procedure but this tool makes it simple.

Cons

Over the years of using it we come across some functional issues related to our clients expectations of the data format they could access. However thanks to the feedback from us and other users it has made improvements with their software updates. Now with Release 3.3.0, we are very happy with the results.