Food & Beverages, 500+ employees
More than a year
“Reliable tool with great automation”
Pros
It's super reliable and most people find it easy to get the hang of. Plus, the reporting and automation features are surprisingly powerful.
Cons
Mobile platform could really use some improvements. Also it seems to take a long time for them to roll out new features and integrations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Consumer Goods, 500+ employees
More than a year
“brilliantly integrated analytics powerhouse”
Pros
I'm thoroughly impressed with how seamlessly it integrates with Claims Enterprise, it feels like a native extension of the system. On top of that, its capacity for deep analytics is truly powerful, giving us insights we never had before
Cons
Not very simple if you aren't using it every single day.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Insurance, 500+ employees
Less than a year
“Admin side isn't friendly”
Pros
The interface is simple. The Cognos tools look like they have a lot of potential though I have to admit I haven't had much time to really dive into them yet.
Cons
The administration side feels much more difficult and time-consuming than our previous system.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
6
Functionality
6