Appointy Reviews

Pros

When I first started using it I did not fully understand everything it could do. But after spending more time with it I've gotten used to the platform and now I can really appreciate the features that I didn't notice or understand during my first experience using it.

Cons

I still feel like some of the features and services are limited for my needs. While it works well overall there are a few things I wish it offered. I am hoping future updates will add more functionality and fix the areas where I feel the platform is currently lacking.

Pros

It is super easy to use and very interactive. Scheduling appointments through it feels smooth. The interface is user-friendly and simple to understand which makes managing bookings a lot less stressful for me.

Cons

honestly I don't have any complaints about it. From my experience it works exactly the way I need it to. everything runs smoothly and it does its job really well so I am completely satisfied with it.

Pros

i really like that all my appointments send notifications directly to my phone. Because of that I am always aware of my upcoming bookings and I can stay fully prepared for my clients without worrying about missing anything.

Cons

one thing I wish it had is a built-in payment app that supports tap-and-pay payments. That would make things much more convenient for me when dealing with customers in person.

Pros

One of the things I like the most is how easy it is for my customers to book appointments with my business. The system makes the whole process simple for them which also saves me time and reduces back-and-forth communication.

Cons

I genuinely like everything about it. It has been working perfectly for my needs and I have not really run into anything that I would want to change.

Pros

the product was fairly easy to set up. It provides a solid user experience when it comes to scheduling and managing appointments. Some of my clients also used this system and since I was acting as the administrator, I worked with it quite a bit. overall, most of those clients seemed very satisfied with how it worked.

Cons

While it works well overall I noticed that some competitors offer more integrated services. Also the integration with WordPress could have been a bit smoother. It was not terrible but it definitely could have been more easy.

Pros

its easy to schedule appointments using this tool and it's flexible enough to adjust to our specific needs. It works well for our workflow and allows us to organize our bookings in a way that makes sense for our team.

Cons

I don't have many issues with it but I've noticed that it can lag a little sometimes depending on the situation. It's not a huge problem but it does happen occasionally.

Pros

What I appreciate most is how easy the system is to use for both admins and clients. the onboarding process is simple and smooth so getting started does not feel overwhelming. on top of that, the pricing is very reasonable and the support team has been excellent whenever I have needed help.

Cons

it is excellent in terms of functionality but visually it's not very flashy. For my type of audience something with a bit more visual appeal and modern design would work better.

Pros

support team has been incredibly responsive and knowledgeable whenever I've reached out. I also like that the product itself is packed with useful features which makes it a very capable tool for managing appointments and scheduling.

Cons

it is not the easiest tool to figure out on your own because it's not extremely interactive at first. However once you get used to it..... it's very powerful. The support team is also fantastic and really helpful, almost like a white-glove service.

Pros

Every time I have contacted the support team, they have responded very quickly. Not only that but they are always able to guide us in the right direction and help us solve any issues we run into.

Cons

I've noticed that it can feel sluggish when I am going through it on a web browser. It's not unusable but the speed could definitely be improved to make the experience smoother.

Pros

I really like the interface of it because its very user-friendly. I don't consider myself particularly tech-savvy but even then I had no trouble learning how to use it and go through the system.

Cons

one thing I don't like is that some of the best features in it come with a higher price tag. I wish a few of those premium features were included in the basic plans because they would make the platform even better for everyday users.

Pros

from my experience, it offers a lot of benefits for businesses that want to manage their appointments more effectively. I found the layout very user friendly which made it easy for me to navigate and set everything up without much confusion. I also really like the customization options because they let me adjust the booking system to match my business branding and needs. Features like automated reminders, online payments and real-time availability have been extremely helpful for improving the experience for my clients and reducing missed appointments. Another thing I appreciate is that it supports multiple locations and staff members which makes it suitable for businesses of different sizes. On top of that, the customer support team has always been responsive and helpful which has made my overall experience with the platform very positive.

Cons

One downside I've noticed with it is the limited number of integration options. While it does connect with common tools like Google Calendar and Outlook, I feel it could benefit from deeper integrations with CRM systems or marketing platforms. Another thing to consider is the pricing. For small businesses that don't rely heavily on appointment scheduling, the cost is high. The platform also offers customization but I personally think the design and branding options are somewhat limited especially if you have very specific design preferences.

Pros

I find the software clean, simple and very easy to use. Everything is laid out in a way that makes sense so managing bookings does not feel complicated. What impressed me even more is the customer support service. Every time I have reached out to them with a question, they have patiently walked me through the solution step by step. I honestly don't remember a single time when they could not help me right away. It's reassuring to know that whenever I need assistance someone is there to guide me.

Cons

it definitely sits on the higher end when it comes to pricing. That said I do feel like you get what you pay for. Whenever I have tried cheaper tools, they simply didn't offer the same level of services and features that this one provides.

Pros

my team and I were under a lot of pressure trying to manage a huge event with a large crowd. We had to schedule multiple dates and customize different booking options and the deadlines were getting very tight. At one point we were honestly panicking because everything felt overwhelming. then we discovered this app and I have to say I am extremely grateful that we did. the system is very user-friendly and our customers found it easy to use as well. What really made me stick with this platform is the amazing support team. they were incredibly attentive to all my questions and even helped customize the setup to fit our needs. It honestly felt like having another colleague working right beside me until everything was done. The team deserves real recognition for how helpful and dedicated they are. Thanks so much to everyone involved...your support truly made a difference for us.

Cons

I'd really like to see improved is the booking page. I wish the available time slots were highlighted more clearly so customers can quickly spot open appointments without having to look too closely.

Pros

Using this platform has helped increase productivity in our company and has supported our overall growth. It allows us to schedule meetings and appointments easily while also sending reminders through messages and emails so nothing gets missed. I really like the calendar feature because it lets everyone see the availability of different dates which makes planning much smoother. another useful feature is the option for online payments which simplifies the process for both our team and our customers.

Cons

i honestly don't think there are any major features that need improvement. The platform has done a great job helping us manage our online appointments and payments in one place. It has also helped us stay more organized, reduce missed appointments and create a smoother workflow overall.

Pros

scheduling with this system was fairly easy. the process felt simple and easy to follow which made it convenient for managing appointments without needing a lot of time to figure things out.

Cons

one issue I ran into was when I tried creating an invoice for an appointment. The process felt a bit tedious and could definitely be simplified to save time.

Pros

I used this system for a class booking business and it worked really well for my needs. One of the first things I noticed was how beautiful and clean the design looks. I was able to set restrictions on client bookings based on the validity period of their class registrations which was very helpful for managing access. The cancellation and rescheduling features also worked very smoothly. On top of that, the client sign-up form was simple and easy to complete and the reminder emails helped keep everyone informed about their bookings.

Cons

reporting features didn't meet my expectations and felt somewhat limited. Another issue for me was the lack of a proper Android or iOS app for customers to log in and manage their bookings easily.

Pros

when I first started using the platform about two years ago, it was very easy to work with and still felt affordable for my business. Back then the customer support was also very reliable and responsive whenever I needed help. Overall my experience during that time was quite positive.

Cons

I've been using it for years but unfortunately I have decided to move away from it. The main reason is the mobile experience. The iOS app and the mobile browser version almost never work properly anymore. I know "never" is a strong word but that's honestly how it feels. After every iOS update something seems to break and parts of the system stop functioning. It makes me feel like the software is not being maintained quickly enough by the parent company in Singapore. At this point, I can only use it on my desktop which is a huge drawback for a modern business. I've contacted their team multiple times and the only response I get is that they are working on the app. Even though I'll lose the history of hundreds of clients, I've decided to leave because the system only lets me export names and addresses, not the full appointment history. It's very inconvenient but I don't feel like I have another option.

Pros

What stands out the most to me is how easy this software is to use. the interface is very user-friendly so even someone without much technical experience can quickly understand how everything works.

Cons

cost of the software was not the best compared to some other options out there. I felt like there were alternatives that offered similar functionality for a lower price.

Pros

One thing I really appreciate about it is their support team. In particular, one of the team members I interacted with was incredibly helpful and solved my issue almost instantly. The response was quick and efficient which made the whole process stress-free for me. Overall the support team has proven to be very reliable and the platform itself has made managing appointments much simpler for me. I'm really thankful for the help they provide.

Cons

I did struggle a little when trying to make some changes to my account settings. Luckily, when I reached out to the support team, they were able to fix everything in just a few minutes.

Pros

i like the integrations and API options that it provides. There are many booking customization features that make the experience easier for both customers and staff members. One feature that worked perfectly for us was the Google Calendar synchronization. It allowed our staff to block time directly through Google Calendar without needing to log into the system separately which made managing schedules much more convenient.

Cons

pricing plan that allows only five staff members for $49.99 per month felt too expensive for us. We also had some trouble with the API which was difficult to maintain even with the help of a developer. I noticed they have since added Zapier integration which might make things easier but that would probably add extra costs as well.