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Overview
Guidey provides comprehensive guest experience management, aiding in digital guidebook creation, local recommendations, and automated communication. Despite a relatively simple visual layout and limited advanced design customization options in the current version, its ease of use and highly affordable entry price justify the cost.
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Starting Price
Custom
Guidey Specifications
- Guest Management And CRM
- Reporting And Analytics
- Multi-Property Management
- Mobile Access And Contactless Services
What Is Guidey?
Guidey is a cloud-based digital concierge platform designed specifically for short-term rental hosts and vacation rental management companies. It offers an intuitive dashboard to create branded digital guidebooks that replace traditional paper welcome packs with interactive links and QR codes. By utilizing its "set-and-forget" content sharing, the software solves pain points like repetitive guest questions and lost physical manuals. Whether managing a single Airbnb or a large property portfolio, users benefit from higher guest satisfaction and an increased likelihood of 5-star reviews.
Guidey Pricing
Guidey offers the following prices:
- 1 Property Plan: $8.99/property/month (Billed annually)
- Multi-Property Plan: custom pricing
According to our estimate, the implementation costs might vary between $1,000 and $5,000 for Guidey software.
Disclaimer: The pricing is subject to change.
Guidey Integrations
The software supports integration with multiple systems and platforms, such as:
- Airbnb
- Vrbo
- Google Maps
- Stripe
- Radical Storage
- yhangry
Who Is Guidey For?
Guidey software is ideal for a wide range of industries and sectors, including:
- Airbnb hosts
- Short-term rental managers
- Vacation rental companies
- Boutique guesthouses
- Glamping sites
- Serviced apartments
- Property management firms
Is Guidey Right For You?
Guidey is a highly rated digital guidebook platform for short‑term rental hosts and property managers that centralizes essential guest information into customizable web‑based guides. Users report that the setup is straightforward and quick, and the intuitive interface reduces repetitive guest inquiries while enhancing the guest experience. Its focus on core communication tools — rather than complex property automation — makes Guidey a practical choice for hosts looking to save time and deliver a modern, professional welcome experience. The platform’s strong user satisfaction and recognition as a category leader on GetApp reflect its ease of use, value, and quality support.
Still unsure if Guidey is right for you? Contact our team at (661) 384-7070 for further guidance.
Guidey Features
Instant QR Code Access
This feature allows hosts to generate custom QR codes that guests can scan to instantly access the property guidebook without downloading any apps. You can print these codes on welcome signs, magnets, or key fobs to ensure information is always within reach. This minimizes friction for the guest and ensures they have immediate answers to house rules and appliance instructions.
Multi-Language Auto-Translation
The platform automatically translates your guidebook content into over 100 different languages based on the guest's device settings. This ensures that international travelers can understand safety instructions and local tips in their native tongue without manual effort from the host. Providing localized information significantly enhances the guest experience and reduces communication barriers.
Local Area Recommendations
Hosts can create a curated map of their favorite local spots, such as cafes, hidden gems, and essential services like pharmacies. These recommendations include direct links to Google Maps for easy navigation and personal notes to add a customized touch. This "local expert" feel helps guests enjoy a more authentic stay, leading to better reviews and repeat bookings.
Secure Passcode Protection
This tool allows you to keep sensitive property information, such as Wi-Fi passwords or lockbox codes, secure by adding a customizable passcode to the guide. You can change the code between guests to ensure that only current occupants have access to private details. This balances the need for easy information sharing with the necessity of property security.
Guest Usage Analytics
The software provides insights into how guests are interacting with your guidebook, showing which sections are viewed most frequently. You can track peak usage times and identify common questions, allowing you to refine your content for future stays. These data-driven insights help you focus on the information guests value most, further streamlining your management tasks.
Pros And Cons of Guidey
Pros
Users consistently say Guidey is simple to set up and customize
Guidey helps guests find information easily and reduces support inquiries
Allows branding and rich media (videos, images) for polished guest communication
Cons
Some users find it difficult to jump between editing and preview modes initially
Guests sometimes find the interface less intuitive without clear labels
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Frequently Asked Questions
Does Guidey offer an API?
No, Guidey does not offer an API.
What language does Guidey support?
Guidey software primarily supports English.
What types of pricing plans does Guidey offer?
The pricing of Guidey is: 1 Property Plan: $8.99/property/month (Billed annually) and Multi-Property Plan: custom pricing. Get a detailed Guidey cost breakdown tailored to your specific requirements.
Who are the typical users of Guidey?
Guidey features are used by individual Airbnb hosts and professional vacation rental managers who oversee multiple properties and want to centralize their guest communication.
Does Guidey have a mobile app?
No, Guidey does not offer a dedicated mobile app.
What other apps does Guidey integrate with?
The software integrates with communication and travel tools such as WhatsApp, Airbnb, and Vrbo, as well as local service partners like yhangry and Radical Storage.
What level of support does Guidey offer?
Guidey offers support via technical and booking help through phone and email.