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Overview

iStay centralizes central reservations and distribution into a single ecosystem to drive unprecedented revenue across all sales channels. While reporting options may overwhelm new users, its automated housekeeping workflows significantly boost employee productivity and guest satisfaction. This high-performance platform is best suited for complex, multi-brand hospitality organizations.

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iStay Specifications

  • Room Management
  • Guest Management And CRM
  • Reporting And Analytics
  • Housekeeping Management
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What Is iStay?

iStay is a cloud-based hotel management platform that centralizes core property operations for small to large hotel groups. Accessible on any device, it streamlines reservations, guest management, and property workflows in a single interface. Its automated room allocation and intuitive dashboard improve operational efficiency, while real-time reporting and analytics help businesses optimize performance. Designed for scalability, iStay enables hotels to manage multiple properties seamlessly, enhance guest experiences, and make data-driven decisions with ease.

How Much Does iStay Cost?

iStay cost is estimated to range from $150 to $450/property/month, based on industry benchmarks for comparable cloud-native hotel management and enterprise central reservation systems. This range is intended for general purposes; actual costs may vary based on the number of rooms, selected modules (such as the Loyalty Engine or AI Analytics), and the complexity of distribution gateway integrations.

In addition to the base subscription costs, organizations should account for the following expenses when deploying iStay:

  • Implementation And Configuration: $5,000–$25,000 for standard multi-property deployments; $50,000+ for large-scale global enterprises
  • Data And Profile Migration: $2,500–$10,000, depending on the volume of historical guest profiles, active reservations, and loyalty program data
  • Staff Onboarding And Training: $1,500–$5,000 for remote guided setup; higher costs apply for on-site "train-the-trainer" sessions for large housekeeping and front-desk teams
  • Third-Party And API Integrations: $2,000–$7,500/major integration
  • Payment Gateway Setup: $500–$2,000 one-time fee for configuring secure omnichannel payment processing across booking engines and call centers.
For accurate pricing based on your organization’s needs, it’s recommended to request a custom iStay pricing estimate.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

iStay Integrations

The vendor has not provided details about third-party integrations for this software. Schedule an iStay demo to learn more about the software capabilities.

Who Is iStay For?

iStay software is ideal for a wide range of industries and sectors, including:

  • Aviation
  • Travel and cruise
  • Hospitality
  • Energy and resource

Is iStay Right For You?

If you are a hospitality leader looking to move beyond simple room sales and manage complete guest experiences, iStay is a strong choice. The platform addresses the challenge of data silos by integrating CRS, PMS, and RMS into a single cloud‑native environment, ensuring seamless communication across all properties. iStay maintains global commercial security by complying with the GDPR, PCI DSS, and ISO 27001 standards. It's trusted by industry giants such as Sandals Resorts, Hyatt, Marriott, Hilton, Treasure Island Las Vegas, and British Airways.

By using iStay, organizations can leverage AI and attribute-based selling to optimize revenue across their operations.

Still doubtful if iStay is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

iStay Features

Central Reservation System

The software provides an intuitive CRS that offers a comprehensive view of availability, rates, and inventory across all channels. This unified platform drives unprecedented distribution performance and revenue growth for global hospitality enterprises.

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Property Management System

iStay enables properties to market and sell complete travel experiences, including on-property events and retail services. This innovative PMS empowers hotels to achieve deep guest engagement while significantly increasing total revenue per stay.

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Booking Engine

This highly configurable solution optimizes direct channel traffic acquisition by boosting conversion rates and shopping cart value. Hoteliers gain complete flexibility to design shopping flows that integrate personalized upsell and cross-sell opportunities.

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Advanced Analytics Platform

iStay’s analytics module provides comprehensive business intelligence dashboards and actionable insights, enabling hotels to monitor performance, track trends, and make data-driven decisions that improve operational efficiency, optimize revenue, and enhance guest experience.

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Loyalty Management

The loyalty management platform is cloud-based and highly configurable, allowing hotels to create targeted rewards, personalized guest experiences, and engagement programs that increase repeat bookings, enhance brand loyalty, and strengthen customer relationships.

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Pros And Cons of iStay

Pros

  • Unified platform provides comprehensive view of inventory

  • Increases loyalty with personalized reward programs

  • Distribution gateway ensures real-time global channel connectivity

Cons

  • Advanced features may require customization support

  • Multi-property setup can increase complexity

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Frequently Asked Questions

Does iStay have a mobile app?

No, iStay does not currently have a dedicated mobile app.

What other apps does iStay integrate with?

Information about third-party integrations has not been specified by the vendor.

What language does iStay support?

The software is available in English, French, and Chinese.

Who are the typical users of iStay?

iStay software and iStay features are ideal for users in aviation, travel and cruise, hospitality, and energy and resource sectors seeking centralized property management.

What types of pricing plans does iStay offer?

iStay offers a cost range of $150 to $450/property/month. Get in touch for a personalized iStay price estimate.

Does iStay offer an API?

Yes, iStay offers an API.

What level of support does iStay offer?

iStay provides support through contact form, blog resources, and e-books.