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Overview
Mainstay Professional helps hotels manage reservations, guest records, and billing through a centralized system that supports daily front desk operations. While the interface design feels somewhat dated compared to newer platforms, its configurable modules and straightforward workflows suit small to mid-sized hospitality businesses seeking consistent and organized property management.
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Starting Price
Custom
Mainstay Professional Specifications
- Hotel Management Software
- Reservations And Booking
- Room Management
- Reporting And Analytics
What Is Mainstay Professional?
Mainstay Professional is a hotel property management software designed for hospitality businesses of varying sizes, including independent hotels and multi-department properties. It combines reservations, guest billing, event management, and back-office processes within a single configurable system. The software’s modular structure allows hotels to select relevant features, supporting organized workflows and operational consistency. By centralizing daily tasks and reducing training time, it helps staff manage operations more efficiently and maintain accurate, streamlined processes.
How Much Does Mainstay Professional Cost?
Mainstay Professional pricing starts from £150/month, based on available third-party estimates for its base configuration. This figure is intended for general budgeting purposes, as actual costs may vary depending on hotel size, selected modules, and specific operational requirements.
In addition to the base subscription costs, organizations should account for the following expenses:
- Implementation: £4,000–£25,000 depending on property size and deployment complexity
- Data Migration: £4,000–£24,000 based on legacy system data volume and structure
- Staff Training: £400–£1,600 per property depending on training scope
- Third-Party Integrations (POS, Accounting, Booking Channels): £4,000–£20,000 depending on integration type and number of systems
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Mainstay Professional Integrations
Who Is Mainstay Professional For?
Mainstay Professional is suitable for a wide range of hospitality property types, including:
- Small independent hotels
- Boutique hotels
- Multi-department hotels
- Serviced apartments
- Conference and event venues
- Guesthouses
- Resorts
Is Mainstay Professional Right For You?
If you’re managing a hotel or hospitality property and want to streamline daily operations while keeping staff workflows organized, Mainstay Professional provides a configurable system designed specifically for the hotel industry. It supports reservations, billing, events, and back-office processes in a single, centralized platform.
Trusted by properties ranging from small independent hotels to multi-department establishments, Mainstay Professional helps maintain operational consistency and efficiency. If you need a reliable solution to manage your property’s day-to-day tasks, it may be a suitable fit for your team.
Still doubtful if Mainstay Professional software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Mainstay Professional Features
Enquiries
Mainstay Professional manages incoming guest enquiries efficiently, centralizing requests from multiple channels. The software ensures that all inquiries are tracked, prioritized, and responded to promptly, helping staff maintain clear communication, reduce missed opportunities, and improve overall guest satisfaction for smoother front desk operations.
Reservations
The software handles reservations with a configurable booking system that accommodates room types, occupancy, and special requests. It provides staff with a clear overview of availability and upcoming stays, helping hotels reduce double bookings, optimize occupancy, and streamline the check-in process for both guests and employees.
Billing And Sales Ledger
Mainstay Professional centralizes billing and sales ledger management, tracking guest charges, payments, and invoices in one system. This approach ensures accurate financial records, simplifies auditing, and helps staff reconcile accounts quickly, reducing errors and providing management with clear insight into revenue and cash flow.
Sales And Marketing
The platform supports sales and marketing operations by organizing customer communications, special offers, and group bookings. Staff can manage campaigns and track responses efficiently, enabling hotels to target guests effectively, increase engagement, and maintain consistent promotional strategies across multiple channels without overcomplicating workflows.
Pros And Cons of Mainstay Professional
Pros
Easy to use with simple staff training
Highly configurable for different hotel needs
Comprehensive modules for reservations and billing
Cons
Limited native integration options available
Some features depend on external system adjustments
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Frequently Asked Questions
What other apps does Mainstay Professional integrate with?
The software integrates with several point of sale (POS), accounting, and online booking platforms.
Does Mainstay Professional have a mobile app?
No, Mainstay Professional does not offer a dedivated mobile app.
What types of Mainstay Professional price plans are available?
Mainstay Professional price plans start from £150/month. Contact us to request a detailed Mainstay Professional cost breakdown based on your organization's requirements.
Does Mainstay Professional offer an API?
Yes, Mainstay Professional offers an API.
What language does Mainstay Professional support?
The software primarily supports the English language.
Who are the typical users of Mainstay Professional?
Mainstay Professional features are used by a variety of hospitality property types, including small independent hotels, boutique hotels, multi-department hotels, serviced apartments, conference and event venues, guesthouses, and resorts, helping them streamline daily operations and manage property workflows efficiently.
What level of support does Mainstay Professional offer?
The platform provides support via phone and email.