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Overview
Mirage delivers a centralized platform for managing hotel operations, including front office and housekeeping functions. Although the initial configuration might require careful attention to detail, its robust architecture ensures consistent data accuracy. Nonetheless, its ability to streamline check-ins makes it a dependable choice for properties seeking stability.
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Starting Price
Custom
Mirage Specifications
- Reservations And Booking
- Room Management
- Reporting And Analytics
- Housekeeping Management
What Is Mirage?
Mirage is a Property Management System (PMS) platform designed to centralize and automate hotel operations for independent properties and chains. The software supports a Windows-based architecture that integrates front office, reservations, and housekeeping modules into a single interface. These features enable staff to handle guest cycles efficiently while reducing the risk of data fragmentation. By addressing common pain points like manual billing errors and slow guest check-ins, Mirage helps hospitality businesses maintain consistent service quality across all departments.
Mirage Pricing
The estimated Mirage cost starts at $10,000/user/month, according to third-party sources. Moreover, based on our estimate, companies should also factor in additional implementation costs ranging from $2,000 to $75,000.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Mirage Integrations
Who Is Mirage For?
Mirage is ideal for hotels, motels, inns, and resorts seeking an integrated system to manage reservations and daily hotel operations.
Is Mirage Right For You?
Mirage is a fitting choice for properties that prioritize a stable, time-tested management environment over aesthetic trends. Its standout feature is the deep internal integration between front-office and back-office modules, ensuring high scalability for growing hotel groups. While the system offers high security control, it is particularly effective for mid-sized operations looking to unify their disparate data points. For owners seeking a secure, comprehensive system to manage complex guest workflows, Mirage software delivers significant value.
Still not sure about Mirage? Contact our support team at (661) 384-7070 for further guidance.
Mirage Features
Front Office
The software supports efficient guest handling through a centralized dashboard. This feature enables one-step room assignments and provides instant access to transaction histories. Staff can manage check-ins and check-outs quickly, ensuring that guest wait times remain minimal during peak hours.
Reservations
This feature enables users to manage complex booking scenarios with ease. The software allows changing room assignments or dates instantly. In this regard, it provides a clear overview of availability, helping staff optimize occupancy rates and manage group bookings without errors.
Housekeeping
Mirage supports real-time communication between the front desk and cleaning staff. This functionality enables instant status updates for room cleanliness and maintenance needs. Managers can track special guest requests and lost items efficiently to maintain high service standards.
Night Audit
This module enables the automated processing of daily financial records and reports. It supports the generation of detailed management summaries that can be emailed directly to specified addresses. Therefore, it ensures that all daily transactions are balanced and accurately recorded.
Online Booking
The platform facilitates direct synchronization with web-based reservation portals. It enables hotels to capture bookings from their own websites and major travel agencies. Mirage reduces manual entry tasks and ensures that inventory remains accurate across all digital sales channels.
Pros And Cons of Mirage
Pros
Comprehensive integrated modules for all departments
Real-time housekeeping and maintenance tracking
Simplifies complex group reservation management
Cons
The interface could benefit from a more modern design
Occasional delays in third-party hardware syncing
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Frequently Asked Questions
Does Mirage offer an API?
The official website of Mirage does not specify its API availability.
What other apps does Mirage integrate with?
The vendor has not listed any available third-party integrations for Mirage software.
Who are the typical users of Mirage?
The typical users of Mirage features are hotels, motels, inns, and resorts seeking an integrated system to manage reservations and daily hotel operations.
What level of support does Mirage offer?
Mirage provides support through email and phone.
What language does Mirage support?
Mirage is primarily available in English.
Does Mirage have a mobile app?
No, Mirage does not offer a standalone mobile app.
What types of pricing plans does Mirage offer?
The estimated Mirage price starts at $10,000/user/month, according to third-party sources. Request a personalized Mirage pricing quote for your business.