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Overview
MotelMate helps accommodation providers streamline bookings with an intuitive drag-and-drop grid, automated guest follow-ups, and comprehensive financial reporting. Although the built-in housekeeping scheduling is not currently available, the platform’s reliability ensures efficient property management. Overall, it is a reliable solution for motels and holiday parks seeking operational efficiency.
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Starting Price
Custom
MotelMate Specifications
- Reservations And Booking
- Reporting And Analytics
- Room Management
- Multi-Property Management
What Is MotelMate?
MotelMate provides a comprehensive reservation management system tailored for the accommodation industry. The software features an intuitive drag-and-drop booking grid and automated guest communication tools, which help businesses reduce manual administrative tasks and enhance guest engagement. By centralizing reservation data and generating detailed financial and statistical reports, MotelMate enables property owners to optimize daily operations and improve overall business performance, whether they manage a single unit or a large holiday park.
How Much Does MotelMate Cost?
MotelMate pricing starts at $125/month for 1 room and 1 device, and increases with the addition of rooms and devices.
In addition to the subscription fee, businesses switching to a new hotel management system should expect industry-standard implementation costs. Based on industry benchmarks, data migration and setup typically range from $500 to $2,000, training and onboarding from $300 to $1,500, and third-party integrations (channel managers, payment gateways, GDS) may add $200 to $1,000.
Disclaimer: The pricing is subject to change.
MotelMate Integrations
MotelMate supports integration with:
- Xero Accounting Solution
- Windcave
- Dormakaba
- Idealpos
- POSbiz
- SMSGlobal
Who Is MotelMate For?
MotelMate is designed for hospitality businesses, including:
- Hotels
- Motels
- Holiday parks
- Campsites
- Managed units
Is MotelMate Right For You?
MotelMate is an excellent choice for accommodation providers seeking a time-tested, user-friendly PMS that simplifies complex booking processes. Its standout feature is the seamless synchronization with various channel managers, ensuring real-time inventory updates across all platforms. Since 2005, it has proven to be a robust solution for the New Zealand hospitality market, backed by reliable local support. Its flexible cloud-based or desktop options make it a versatile fit for diverse operational needs.
Still not sure if MotelMate software is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
MotelMate Features
Booking Grid
MotelMate’s Booking Grid presents a full-screen view of room availability and guest reservations that is easy to interpret and use. Furthermore, it allows staff to adjust or update bookings quickly without confusion or unnecessary steps.
Analytics And Reporting
MotelMate delivers detailed performance and booking reports that help accommodation owners monitor trends and key metrics such as occupancy, revenue, and booking sources, enabling informed decisions and clear insight into business performance over daily, monthly, or yearly periods.
Accounts And Finance
MotelMate handles invoicing and financial tracking through flexible tools that let users split charges, transfer balances, issue invoices early, and customize forms and billing details to suit business requirements for clear accounting and smooth financial operations.
Manage Bookings
MotelMate centralizes all guest reservations from different sources so users can view, edit, or organize bookings in one place, manage group reservations effortlessly, and charge or invoice stays accurately under chosen names with speed and control.
Operations And Staff Management
MotelMate supports housekeeping and maintenance workflows by tracking cleaning status, generating detailed reports, organizing maintenance information, managing staff access, and storing employee records. This helps properties remain guest-ready, and operations stay organized in one central place.
Pros And Cons of MotelMate
Pros
Syncs smoothly with your preferred channel managers
Offers robust booking features for hospitality operations
Financial reporting tools are simple and clear
Cons
No mobile staff app support is currently visible
No integrated POS system functions are mentioned
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Frequently Asked Questions
What level of support does MotelMate offer?
MotelMate offers support through phone, email, and FAQs.
What language does MotelMate support?
MotelMate primarily supports the English language.
Who are the typical users of MotelMate software?
MotelMate features are used by multiple hospitality businesses, including motels, hotels, campsites, holiday parks, and managed units.
What types of pricing plans does MotelMate offer?
The pricing for MotelMate begins at $125/month for a single room and device, and increases as more rooms and devices are added. Get in touch for a personalized MotelMate price estimate.
What other apps does MotelMate integrate with?
MotelMate has integration arrangements with Windcave, POSbiz, Xero Accounting Solution, SMSGlobal, Dormakaba, and Idealpos.
Does MotelMate have a mobile app?
No, MotelMate does not offer a dedicated mobile application.
Does MotelMate offer an API?
No, MotelMate does not offer an API.