Last Updated
Overview
Smart Hotel PMS helps hotels and resorts streamline reservations, front desk operations, and guest management. While it has limited options for housekeeping and zip entry, its real-time dashboards and detailed guest profiles improve operational efficiency for small to mid-sized properties.
Be the first one to leave a review!
No review found
Starting Price
Custom
Smart Hotel PMS Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is Smart Hotel PMS?
Smart Hotel PMS is a comprehensive, Windows-based property management system designed to streamline the operations of various hospitality businesses. Available as both an on-premise solution and a cloud-hosted desktop application, it provides robust tools for front-desk management and back-office accounting. The software features an integrated reservation grid that simplifies booking coordination, while its built-in yield management tools help businesses optimize room rates dynamically. These capabilities enable operators to improve organizational efficiency and maximize revenue potential through a single, centralized interface.
How Much Does Smart Hotel PMS Cost?
Smart Hotel PMS price starts at $500.00 for the Basic plan. This entry-level package provides essential property management tools tailored to the specific resource count and operational complexity of a facility.
In addition to the subscription fee, properties switching to a new Smart Hotel PMS should expect industry-standard implementation costs. Based on industry benchmarks, data migration and system setup typically range from $1,000 to $10,000; staff training and onboarding from $500 to $5,000, and third-party integrations (POS, accounting, web booking engines) may add $1,000 to $10,000.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
Smart Hotel PMS Integrations
Who Is Smart Hotel PMS For?
Smart Hotel PMS software is designed for hospitality businesses seeking streamlined property management. It is typically used by:
- Independent and boutique hotels
- Resorts and motels
- Villas, apartments, and hostels
- Chartered yachts and specialized lodging properties
Is Smart Hotel PMS Right For You?
If you are a property manager who values data control and industry-standard accounting over generic cloud features, Smart Hotel PMS is an ideal solution. The system addresses the critical challenge of manual data re-entry, ensuring accurate and efficient record keeping. Smart Hotel PMS is fully PCI compliant, storing sensitive customer credit card information in encrypted databases to prevent security breaches.
The software is a member of the British Columbia Hotel Association and the International Trade Council, supports the Third-Party Advantage Conference (TPAC), and is trusted by prominent properties such as Ocean Resort.
Still doubtful if Smart Hotel PMS is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Smart Hotel PMS Features
Quick Check-In And Check-Out
The software enables fast individual and group check-in and check-out, reducing wait times at the front desk and enhancing guest satisfaction. It streamlines reservations while automatically updating room availability and guest folios for accurate records.
Maintenance And Incident Reporting
This feature allows hotels to track maintenance requests and incidents in real time. Smart Hotel PMS ensures timely resolution, improves operational efficiency, and maintains property standards by keeping all maintenance logs centralized and easily accessible.
Comprehensive Guest Profiles
Smart Hotel PMS stores detailed guest profiles, including addresses, preferences, stay history, notes, and loyalty card information. This centralized data helps staff deliver personalized service, recognize repeat guests, and enhance the overall guest experience.
Daily Dashboard Summary
The software provides a dashboard summarizing arrivals, departures, occupancy, average rate, and RevPAR. This feature supports real-time monitoring and informed decision-making, helping hotel managers quickly assess operational performance and daily revenue metrics.
One-Button Night Audit
Smart Hotel PMS offers a one-button night audit that automates financial reconciliation and reporting. This feature reduces manual errors, saves staff time, and ensures that daily accounting and guest folios are accurate and ready for review.
Pros And Cons of Smart Hotel PMS
Pros
Detailed reporting on occupancy and reservations
Highly customizable to meet unique needs
Reliable performance without dropping guest reservations
Cons
Complex and time-consuming rate setup process
Software occasionally freezes requiring a restart
Smart Hotel PMS Reviews
No reviews yet!
Be the first to review this product
Frequently Asked Questions
What language does Smart Hotel PMS support?
The software is available in English.
Does Smart Hotel PMS have a mobile app?
No, Smart Hotel PMS does not currently offer a dedicated mobile app.
What other apps does Smart Hotel PMS integrate with?
The software integrates with property systems generating guest folio transactions, including telephone call accounting, in-room entertainment, point-of-sale, and food and beverage management.
What types of pricing plans does Smart Hotel PMS offer?
Smart Hotel PMS offers a Basic plan starting at $500, with implementation, training, and optional integrations priced based on property size and complexity. Get in touch for a personalized Smart Hotel PMS cost estimate.
Does Smart Hotel PMS offer an API?
The vendor has not specified any information regarding its API availability.
Who are the typical users of Smart Hotel PMS?
Smart Hotel PMS features make it ideal for hospitality businesses, including independent and boutique hotels, resorts and motels, villas, apartments and hostels, and chartered yachts.
What level of support does Smart Hotel PMS offer?
Smart Hotel PMS provides support via phone and email.