Last Updated
Overview
ZuZapp enhances guest engagement with mobile apps featuring direct bookings, messaging, push notifications, loyalty programs, and event promotion. While reporting is limited to basic analytics, it is reliable for hotels, resorts, and boutique properties aiming to improve guest communication and increase bookings and ancillary revenue.
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Starting Price
Custom
ZuZapp Specifications
- Reservations And Booking
- Guest Management And CRM
- Reporting And Analytics
- Mobile Access And Contactless Services
What Is ZuZapp?
ZuZapp is a cloud-based software solution for hotels to enhance mobile guest engagement. It offers property-branded apps with features like direct booking prompts, guest messaging, push notifications, mobile offers, loyalty programs, and event promotion. The platform includes a web-based back end for staff messaging, content management, and analytics. ZuZapp helps hoteliers improve communication, increase bookings and guest spending, and provide a more personalized experience throughout the stay.
ZuZapp Pricing
The pricing for ZuZapp starts at $49/month. This basic plan, known as Annual, includes unlimited engage features, unlimited push notifications, and unlimited app downloads. Further pricing tiers of the software are as follows:
- Free: $0/month
- Monthly: $79/month
In addition to the subscription fee, hotels using ZuZapp may consider optional service subscriptions. Based on industry benchmarks, multi-lingual app support typically adds $1,500 to $3,500, while advanced messaging services can add $2,000 to $5,000/year. These add-on costs reflect common pricing for enhanced guest engagement features in hotel mobile applications.
Disclaimer: The pricing is subject to change.
ZuZapp Integrations
Who Is ZuZapp For?
ZuZapp is ideal for organizations across a wide range of industries, including:
- Dealerships
- Retail
- Hotels
- Restaurants
- Non-profits
- Businesses
Is ZuZapp Right For You?
ZuZapp is ideal for hotels, resorts, and boutique properties seeking a mobile-first guest engagement solution. Its standout features, including guest messaging, loyalty programs, and event promotion, help improve satisfaction and drive revenue. Scalable for growing properties, the platform supports secure mobile interactions and has been adopted by numerous hospitality clients. For properties focused on enhancing guest experiences and boosting direct bookings, ZuZapp offers a practical, proven solution.
Still doubtful if ZuZapp is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
ZuZapp Features
Guest Messaging
The platform enables guests to submit requests, report concerns, or ask questions directly from their mobile device. This helps staff respond quickly and effectively, improving overall guest satisfaction and recovery. Hotels can track all guest interactions in one place, ensuring no request is overlooked. It creates a more personalized and seamless experience throughout the stay.
TripAdvisor Reviews
The system prompts guests to leave reviews on TripAdvisor with just a single click. It simplifies the feedback process and encourages more consistent participation from visitors. Hotels can leverage this to improve their online reputation and attract new guests. By increasing review quantity and quality and credibility across travel platforms.
Loyalty Program
ZuZapp software enables hotels to reward frequent visitors and encourage repeat stays through points and perks. Rewards can be redeemed across hotel services, restaurants, spas, and retail outlets, making the program versatile. Guests feel recognized and valued, which strengthens long-term loyalty and satisfaction.
Events Promotion
This feature allows hotels to publish and promote events directly to guests’ mobile devices. Attendees receive timely notifications about activities, special offers, and on-property experiences. Hotels can increase participation and engagement at events. The platform helps staff highlight unique experiences, enhancing both guest enjoyment and hotel revenue.
Hotel Facilities Showcase
The platform provides visually rich promotions of hotel amenities, restaurants, spas, and other on-property services. Guests can explore offerings, encouraging them to spend more during their stay. This also ensures that key facilities are highlighted, improving awareness and engagement. Hotels can increase guest satisfaction and drive higher ancillary revenue.
Pros And Cons of ZuZapp
Pros
Guest messaging helps resolve requests and concerns
Web-based back end simplifies staff content management
Push notifications support timely guest communication
Cons
Support responsiveness may vary across scenarios
Feature compatibility can vary across categories
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Frequently Asked Questions
What other apps does ZuZapp integrate with?
Information about third-party integrations has not been specified by the vendor.
Who are the typical users of ZuZapp?
ZuZapp features are used by organizations across industries, including hotels, restaurants, non-profits, dealerships, retail, and businesses.
Does ZuZapp offer an API?
No, ZuZapp does not offer an API.
What language does ZuZapp support?
ZuZapp primarily supports English.
What types of pricing plans does ZuZapp offer?
The vendor offers three ZuZapp price plans, including Annual at $49/month, Free at $0/month, and Monthly at $79/month. Get a detailed ZuZapp cost breakdown tailored to your specific requirements.
What level of support does ZuZapp offer?
ZuZapp offers support through live chat.
Does ZuZapp have a mobile app?
Yes, ZuZapp offers a dedicated mobile app.