Mid-Market, 51-100 employees
“works good for us”
Pros
I find it very easy to use. The reporting is accurate and fast and setting up new employees in the system is a simple process.
Cons
Overall, I am happy with the system but I think it would be really useful if they made the reporting a bit easier to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Small-Business, 11-50 employees
“All in one solution”
Pros
It's easy to use and I love that everything I need is in one place.
Cons
I don't find the organisation chart very user-friendly at all.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 500+ employees
“very simple layout”
Pros
I really like how easy it is to use and how logically all the different areas are listed out.
Cons
There's no TOIL (time off in lieu) calculator which makes it pretty difficult to keep track of on my timesheet.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Small-Business, 11-50 employees
“Simple access but hard to spot trends”
Pros
Everything is easily accessible and simple to update. It saves all the relevant information I need and is easy to find my way around.
Cons
I have a hard time spotting trends with leaves or absence. It's not as easy as I'd like it to be.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Mid-Market, 51-100 employees
“logical layout but frustrating document timeouts”
Pros
The simplicity really works for me, the interface feels simple and I got comfortable with it pretty quickly. The way employee information is organized really fits my needs. What I find most helpful is the logbook feature which gives me a centralized view of all HR documents. Since I'm in there pretty often, having everything laid out logically makes a huge difference in my workflow.
Cons
The customer support features aren't as easy to find as the HR functions, which makes sense since I don't usually use it for support. But what really frustrates me is the timeout issue when I'm adding logbook documents. I'll be typing for a while and the page times out before I can save what I've written. It's very annoying.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
3
Functionality
9
Mid-Market, 51-100 employees
“customer support is lacking”
Pros
It works perfectly for our mid-sized company with around 115 people. The integration capabilities are great & it connects easily with payroll systems, learning platforms and all the other software we use.
Cons
Sometimes the initial support team doesn't have the answers to my questions or issues, and while they try, it often feels like they're not equipped to handle things effectively.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
8
Small-Business, 500+ employees
“friendly ui with timeout issues”
Pros
I really enjoy how simple it is. The interface is super user-friendly and you can pick it up after just a few tries. I think the organisation of the employees page is great. The logbook is also a really useful overview, it lets me check various HR documents in one concise and helpful spot. I use it frequently, pretty much daily or weekly...so I definitely appreciate the layout and how the whole interface is structured.
Cons
I don't use it for customer support stuff, so maybe that's why those features don't feel as obvious as the main HR functions. Also the timeout when adding logbook documents is super frustrating. Sometimes I'm typing for a while and the page times out before I can save what I have written.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
7
Small-Business, 51-100 employees
“simple to use for anyone”
Pros
very user-friendly site that anyone can use, especially for managing holidays and looking at planners.
Cons
It would be great if we could customise performance reviews a bit more for each department.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Mid-Market, 500+ employees
“good tools with reload issue”
Pros
What I appreciate most is how simple the tools are. I am not a technical person, so when I first started using it, I was worried it might be complicated. But honestly, everything is easy to understand.
Cons
Sometimes when I try to access documents, I have to reload the website or app multiple times before it actually lets me in.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Small-Business, 500+ employees
“Handy vacation tool”
Pros
It's very handy to be able to view my vacation days easily and book them if I need to. I can also see all my employee data in a really convenient way.
Cons
I think they should keep working on developing the interface. It could use some ongoing improvements.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Small-Business, 51-100 employees
“Nice look but hard to use”
Pros
I have to say, the colour theme is really nice and attractive. It is bright, modern and just makes the whole platform feel more inviting.
Cons
honestly, I find it's not always clear how to go through the platform.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Small-Business, 500+ employees
“easy reviews and attendance tracking”
Pros
It makes reviewing employees and keeping up with attendance really simple.
Cons
nothing to dislike so far. Everything I need is right at my fingertips.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“Quick access but reports are tough”
Pros
I mainly use it for the planner, uploading documents and being able to see information quickly.
Cons
I struggle with running reports especially for things like staff attendance and seeing the reasons for absence.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
Small-Business, 500+ employees
“Great design!”
Pros
It is easy to use and I think the design is excellent. Everything is where you would expect it to be.
Cons
there are quite a lot of sections and sometimes it can get a little complicated to find what I need.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“easy uploads with small tech bugs”
Pros
pulling off a query is easy and uploading documents is just as easy. Those are two of the tasks I do most often, so having them both be so simple is a big deal for me.
Cons
Every now and then, I run into technical errors that slow me down and reduce my efficiency.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Small-Business, 51-100 employees
“All in one”
Pros
I find it easy to use and interactive. In my organisation, there's an onboarding ripple feature that I found pretty useful. You can track your time, see all your employment records, It's all in one place which means I have to access fewer systems.
Cons
interface is bit plain or "vanilla" to me. It could really do with a facelift, though that might just be how my organisation has it set up.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 500+ employees
“easy search...no issues”
Pros
What stands out to me is how easy it is to use. I can find pretty much anything just by typing in a few keywords.
Cons
So far, I have not come across anything that I've disliked.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“Good features but login trouble”
Pros
It's pretty good. The features are usable and make it easy to access what I need.
Cons
it can be hard to log into at times and honestly, that's not a great experience.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
