Small-Business, 500+ employees
“Detailed view but not simple”
Pros
I can get a global view of the company with percentages, see a full history of who is in or out and dive into tons of submenus. It's pretty detailed.
Cons
Honestly I don't find it very simple and the error sounds are really annoying.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Mid-Market, 51-100 employees
“useful features, but tough to find info”
Pros
UI is pretty interactive for managing my team of 12 people on a daily basis. I love how everything stays organized and there are tons of sections where I can store employee info and it all links together so I can find what I need easily. The absence tracking feature is also great, with its visual design making it very easy to record and manage time off.
Cons
Finding what you need can be tricky since there are so many sections and features, things can get buried under multiple menu layers. I guess that's the trade-off for having such a full set of features.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mid-Market, 51-100 employees
“simple and user-friendly platform”
Pros
I feel like its super easy to get hang of and I love how it integrates smoothly with our rota system to pull information automatically. Both the desktop and mobile versions are quick to use and navigate.
Cons
I don't have too much to complain about. The mobile app works well for my team members, though I personally prefer using the desktop version most of the time.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
7
Small-Business, 500+ employees
“simple but document duplication is frustrating”
Pros
still pretty new, only been using it for about four weeks but I find it really easy to get around. It's pretty self-explanatory. Digitally signing policies and documents is very easy and it's simple to see if I have anything outstanding that needs my attention.
Cons
I really dislike the duplication. For example, I have to upload a passport for employment checks and the right to work section but then again in the documents tab. It feels redundant.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
6
Small-Business, 51-100 employees
“good tool so far”
Pros
Its quite interactive. The best part is having everything integrated in one place, my holidays, documents, timesheets and even my team's info.
Cons
It drives me crazy that it never remembers my password, even when I click the "remember me" box when I log in.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
9
Small-Business, 51-100 employees
“everything in one place!”
Pros
honestly, I think it's a brilliant tool. For me the biggest win is that it keeps absolutely everything in one place. I don't have to go hunting through different drives, old emails or separate systems to find what I need anymore.
Cons
nothing! the whole portal was designed to help me work smarter and more efficiently and it does exactly that.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 500+ employees
“Clear view of each team”
Pros
I absolutely love that I can easily see the workers in each individual department. As someone who needs to collaborate with different teams, this feature is a game-changer for me.
Cons
None so far. I think the system is top quality overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“Simple & gets the job done”
Pros
I mainly like it for the ease of use. It's a basic system but it does exactly what I need it to do without any problem.
Cons
It's a decent system and it works perfectly for what I need it for.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 500+ employees
“good tool but org chart is weak”
Pros
It is easy to use. I'm not someone who loves figuring out complicated software, so I really appreciate that I can jump in, do what I need to do.
Cons
I am not a huge fan of the org chart view. I don't find it very user-friendly.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
7
Small-Business, 51-100 employees
“highly customizeable solution”
Pros
The flexibility to customize workflows so they match our company's specific policies is a huge plus for me.
Cons
I wish customer support was a bit quicker to respond.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
9
Mid-Market, 51-100 employees
“User friendly with great customization”
Pros
I personally find the interface very easy to use, anyone can jump in without needing training. Everything is customizable to fit how we work and I can keep all employee documents in one place that's easy to find. It even sends reminders when training certificates are about to expire, so I don't have to keep track of everything myself. My team loves the holiday booking feature the most and they can request time off whenever they need to and see who else is off, which means they don't have to wait for manager approval to plan vacations. This really helps with work-life balance. The system is super reliable. I can't remember the last time it went down. The note-taking feature is also great especially when I need to refer back to something months later like tracking sick leave or absences. I use it daily and it just works.
Cons
Creating individual timesheets from scratch every day gets old. I really wish there was a way to set up a standard template that I could just tweak as needed, instead of starting fresh every time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Small-Business, 51-100 employees
“Holiday booking made easy”
Pros
Booking holidays is super easy and approving requests from my team is just as simple. I also appreciate the little icons next to team members that show their current status at a glance.
Cons
Don't really have any problems with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 500+ employees
“handles HR but reports are hard”
Pros
covers pretty much all the HR processes we need which lets me focus on my actual management job without getting bogged down.
Cons
I struggle with the reporting and automation side of things. I find it really difficult to use.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Small-Business, 51-100 employees
“Mobile app makes life easy”
Pros
mobile app is a total lifesaver, no question. It just makes everything so simple to access from anywhere.
Cons
Nothing to complain about from me...it's a simple system and it does the job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“Love the personal dashboard”
Pros
layout of "My Page" is one of my favourite parts. It just feels personal and relevant to me. I can see my upcoming holiday, any outstanding tasks and my team's status all in one glance without having to go digging through menus.
Cons
it does crash sometimes. Also I was not a fan of how documents were laid out before, although I think the new update is a big improvement.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
7
Mid-Market, 51-100 employees
“Excellent software for team reviews”
Pros
Their interface looks fantastic and provides a lot of useful info without being hard to use. I really appreciate how the dashboard lets me customize what I see, cutting down on all the clicking I used to do.
Cons
Nothing major bothers me but I do think there's room for improvement. I'd love more flexibility to customize the dashboard and add extra info on it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mid-Market, 51-100 employees
“Efficient and time-saving”
Pros
It's user friendly and helps me get things done quickly. Training my team was easy since everything is clear and simple, with no unnecessary complexity.
Cons
Access permissions can be frustrating sometimes. I can approve timesheets myself but our nursery managers get locked out from viewing candidate information when they need it. The multi-user access doesn't always work as expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
6
Small-Business, 11-50 employees
“clear layout & needs better app”
Pros
the fact that it is so user friendly with clear signposts makes a huge difference to my day. I don't have time to hunt around for basic functions.
Cons
I wish there was more promotion of the app. I feel like people don't know about it or use it enough.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“its simple!”
Pros
Very user-friendly. going through the tabs and screens is easy. Running reports and finding help guides is simple too. The bright colours are a nice touch. I use it every single day and never run into any problems.
Cons
I have not come across any issues just yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Small-Business, 51-100 employees
“deducts holiday balance before approval”
Pros
It has been a huge help in cutting down all those back-and-forth emails we used to do for manual leave applications and documents.
Cons
One thing that bugs me is when I apply for holiday, it automatically deducts it from my balance even before it's approved. I really hope it only deducts once my manager actually approves it
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
5
