
Achievers Reviews
Total 25 reviews
4.8
All reviews are from verified customers
Rating Distribution
5
Stars76%
4
Stars24%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mihaela
Information Technology and Services, 500+ employees
Less than a year
“Needs better graphics
Pros
I really like how easy it is to do my job with Achievers. Also the platform's employee recognition and engagement features help create a positive work culture, boost employee motivation and provide valuable insights into performance and satisfaction.
Cons
The graphics feel basic and I'd love to see more AI integration along with greater admin access to the reporting suite.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Erik
Information Technology and Services, 500+ employees
More than a year
“Great for team recognition
Pros
What I enjoy most about Achievers is its ability to recognize team efforts and the value that brings to our colleagues.
Cons
One thing I I like least about it is that it could benefit from better filters when redeeming points after receiving recognition.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Stefanie
Consumer Electronics, 500+ employees
More than a year
“Great peer recognition and gift cards
Pros
The feature that allows us to publicly recognize co-workers is the best. I also love being able to redeem points for gift cards.
Cons
I don't have any complaints or issues with it. The platform works smoothly and our company uses it well overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cheryl Ann
Pharmaceuticals, 500+ employees
Less than a year
“Our employees like it a lot
Pros
This program gives our employees the freedom to select their own rewards, recognizing their hard work. With a wide range of options to choose from, it's guaranteed to bring a smile to their faces.
Cons
Overall the experience has been positive but there is one area that has been a bit challenging. It's been hard to find simple items like an Amazon Gift Card. Also searching for something previously searched should be easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Daniel
Banking, 500+ employees
More than a year
“Better photo syncing is needed
Pros
The ability to recognize others for their efforts, visible to both co-workers and managers is really valuable. In many workplaces, positive actions can go unnoticed, so it's great that good work can now be more visible to everyone.
Cons
Profile pictures are only updated when employees first join, not through Active Directory. This can make it a bit tricky to match names with pictures causing us some confusion.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Gerald
Biotechnology, 500+ employees
More than a year
“ideal e-gift cards available
Pros
I love the wide range of gift cards and merchandise available. Plus the e-gift cards are especially convenient as they arrive within an hour.
Cons
Having to use points to cover extra fees or taxes is frustrating. It used to be a straight dollar-to-point ratio but now I find myself needing more points than expected, which makes things a bit tricky.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Stephanie
Pharmaceuticals, 101-500 employees
More than a year
“Love this program
Pros
Well I really enjoy this program. It's perfect for recognizing hard work and providing an incentive to keep performing well.
Cons
My experience has been great overall so I don't really have complaints. But if I had to suggest something, it would be an option to transfer the balance from a gift card to a check or bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elarie
Individual & Family Services, 500+ employees
More than a year
“Makes employees feel valued
Pros
This is a great way to show appreciation for the everyday tasks that employees handle. As it helps the team feel valued and recognized for their hard work and dedication. Plus Kudos offers gift cards instead of cash which is especially helpful with the rising costs of living. A gift card holds the same value as cash, just for specific stores or locations. It's also a great way for management to acknowledge employees efforts and make them feel appreciated.
Cons
I have not had any issues with its customer support. Also it is easy to use and provides help whenever needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jerry
Computer Hardware, 500+ employees
More than a year
“Boosts team morale
Pros
Achievers is an amazing tool for offering recognition and praise to colleagues. Whether it's for something like a birthday, work anniversary or retirement or for helping others with work achievements, coaching or any unrecognized efforts, it's a great way to show appreciation.
Cons
I don't have any negative comments about it as it is a great tool for boosting morale. And though it is not mandatory and I would not expect it to be but I think it would be more beneficial if used more often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lynesha D. Sweeney
Hospital & Health Care, 500+ employees
More than a year
“Overall an amazing tool
Pros
It is a great platform that encourages employee engagement through recognition and rewards. It allows both peer-to-peer and manager-to-employee recognition, reinforcing behaviors that reflect company values. Plus its user-friendly interface and data-driven insights help leaders track engagement trends and take actionable steps to boost morale and productivity.
Cons
The current system at my company limits the number of points that can be shared each month, with fewer points allocated to non-leaders. This makes it harder to recognize more than three people at a time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
10
Derek
Hospital & Health Care, 500+ employees
Less than a year
“Great for team engagement
Pros
I love that Achievers encourages us to recognize our colleagues. It creates a supportive and collaborative environment. Plus it's a fantastic perk to earn rewards.
Cons
Well the marketplace does not always have the newest products, nor does it consistently reflect fair market value. For example a reward I wanted was 1,100 points but it was available on Amazon for $450. I often end up saving points or converting them into gift cards instead.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Randy
Information Technology and Services, 500+ employees
More than a year
“simple yet perfect
Pros
The interface is incredibly clean and easy to use. It is user friendly which makes navigation smooth and efficient, even for first-time users. Overall I would say a truly user-friendly experience that boosts productivity.
Cons
There is nothing I dislike as the experience is great from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ira
Information Technology and Services, 500+ employees
Less than a year
“excellent for HR but needs customization options
Pros
In my opinion it is a great application for promoting a culture of appreciation and teamwork through easy to use recognition tools.
Cons
Some users find it difficult to track recognition history but I have not had this issue. For me finding past recognitions and tracking history has been easy.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kevon
Information Technology and Services, 500+ employees
More than a year
“The best for recognition
Pros
The idea of celebrating teammates and being celebrated in return is something every workplace should embrace and I am glad this platform rewards that kind of behavior.
Cons
I have not had any issues with it. However I would love to see a wider variety of items available for redemption using points.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Grant
Computer Networking, 500+ employees
More than a year
“ideal but needs more recognition options
Pros
I really enjoy being able to send small gifts to my colleagues to show appreciation for the things they do. As little gestures like that go a long way.
Cons
For a while the create recognition button was not available and it was frustrating. I had to submit a support ticket but no one followed up for a week. When I asked again, they mentioned they were working on it but didn't provide an estimated fix time or a follow-up update.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
4
Functionality
8
Matthew
Financial Services, 500+ employees
More than a year
“promotes positive reinforcement
Pros
Well I like how this platform promotes positive reinforcement with incentives. Also it is great that these recognitions are public and can be further supported by others.
Cons
I do not enjoy constantly being reminded to give out points. The emails can get a bit repetitive though I understand the reasoning behind them. There is an option to unsubscribe but it does not specify what you are unsubscribing from weekly updates, spending reminders, etc, as it is just a generic marketing unsubscribe.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
6
Functionality
8
ROBERTA
Insurance, 500+ employees
Less than 6 months
“Motivates employees to do better
Pros
The rewards are incredible. It is the little things that really make a difference to us. Plus being acknowledged for our hard work is priceless.
Cons
To be honest I have nothing that I dislike about it. It is incredibly user-friendly with fast response times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jenna
Computer Software, 500+ employees
Less than 6 months
“The idea behind it is truly outstanding
Pros
I love the whole idea behind this program as it's a fantastic way to make sure teammates get the recognition they deserve. Plus earning points and choosing rewards is a big motivator to use the program consistently.
Cons
As a newer employee, I often do not recognize the people on my feed. So it would be helpful if more employee details were shown in a subtitle or pop-up when you hover over their name like their title or manager's name.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Nita
Financial Services, 500+ employees
Less than a year
“enjoy using this tool
Pros
It is so easy to recognize my co-workers and I really enjoy the GIFs available to make the posts more fun.
Cons
There is nothing I really dislike. If I had to be picky maybe the app could be slightly easier to navigate but it's really not difficult at all.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chelsey
Financial Services, 101-500 employees
More than a year
“Builds a fun workplace community
Pros
I enjoy the sense of community this program creates in the workplace. It is a fun way to acknowledge each other and get rewarded. Also the UI is great for the most part as I like the simplicity and the easy, user-friendly navigation.
Cons
What I do not like is that you have the option to follow others but following them does not seem to make any difference. I thought I would get birthday or anniversary reminders for people I follow but that's not the case. Also the profile section could use improvement. I wish the activity section showed up the way it does in the community newsfeed, instead of just listing it.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8