Total 8 reviews

4.1

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

50%

3

Stars

0%

2

Stars

13%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

G
Gustavo

Retail, 500+ employees

Less than 6 months

2.0

Better options are available out there

Pros

Acsendo platform aligns well with our organizational development of the brand, integrating processes and providing comprehensive follow-up for each employee through concrete evaluation results generated within the system.

Cons

It does not appeal much to users due to the way evaluations or results are presented. And it lacks variety in its design and could be more visually engaging which I feel like would help increase user acceptance.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

4

Functionality

4

M
Maksym

Internet, 51-100 employees

Less than 6 months

5.0

Effective talent management for every business

Pros

What I like most is how simple and convenient the learning process is, with progress tracking and detailed reporting. Also the customer support team is very responsive and always ready to assist us.

Cons

One thing I noticed is that there is a lack of documentation and tutorials available in English.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

D
Daniel

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0

A Comprehensive Management System

Pros

One of the key features is its ease of use along with the various talent management options that can be customized to fit our specific needs and timing of each organization.

Cons

Initially I believe the reporting feature could be improved but they are currently working on enhancing it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

YA
Yoana Amarilis

Human Resources, 11-50 employees

More than a year

4.0

Had a great experience with it as an HR consultant

Pros

I love how customizable the platform is and it's also very visually appealing.

Cons

It would be helpful if the admin user could be trained to reset passwords as this is a common issue. Right now support is needed for this,but being able to handle it on our own would lead to faster responses.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

P
paz

Human Resources, 1-10 employees

More than a year

4.0

An effective platform at a fair price

Pros

Acsendo software is very user friendly for the end user, with excellent customer service making it easy to manage performance effectively at a reasonable price.

Cons

Well it is very user-friendly for end users but it's a bit complex for administrators when defining parameters or creating surveys. It is less user friendly in those areas. I feel like the report generation could also be improved by making it more concise and incorporating simpler graphs to reduce page length and focus more directly on what needs to be communicated. Additionally the implementation times seem a bit rigid and some processes could be automated for greater efficiency.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7

BE
Beatriz Elena

Financial Services, 500+ employees

Less than a year

4.0

Simple to use but has few features

Pros

The product is simple to use and I also like overall look as it feels very user-friendly.

Cons

I feel like it needs to innovate faster to add more value to the product and improve features in each section or module.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

OJ
Oscar Javier

Hospital & Health Care, 500+ employees

More than a year

5.0

Adaptable and easy to use tool

Pros

To me the greatest value of Acsendo lies in its adaptability to customer needs, its ease of use, the integration of goals with skills and its feedback module.

Cons

It does not connect to email calendars and I think it could expand its capabilities by integrating with other personnel management software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E
Enrique

Human Resources, 1-10 employees

More than a year

4.0

Easy, practical, useful and constantly evolving

Pros

The software is quite user friendly, helping people understand their performance and skills while recognizing their daily work activities. And the good thing is that it is constantly evolving, offering tools that make talent management much easier.

Cons

Nothing much but the administration process and customer support for the tool could be improved.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

9