Total 7 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

29%

3

Stars

14%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Caroline

Maritime, 1-10 employees

Less than a year

4.0

easy clock-ins but limited visibility

Pros

We can clock in and out multiple times without any issues and the whole system is really easy to use.

Cons

Whenever I try to download claims, the system often freezes or stops responding so I usually have to restart the process. Also it is hard to see how many employees are on leave each month unlike other apps that show a calendar view which helps staff check if there is enough coverage before requesting time off.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

E
Elumalai

Information Technology and Services, 1-10 employees

More than a year

5.0

user-friendly for everyday tasks

Pros

The app is pretty user-friendly especially for everyday tasks like managing leave, handling claims and running payroll. Generating bank files and reports is also really convenient.

Cons

There is nothing I really dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ
Mei Jia

Hospitality, 11-50 employees

More than a year

3.0

Manual pDF conversion is a hassle

Pros

I can submit claims right from the app and the interface is also simple and easy to navigate.

Cons

When I download claims reports, the supporting documents like receipts or statements cannot be saved directly as PDFs. I have to copy them into Excel, adjust the formatting and then convert them manually.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

6

E
Eugena

Health, Wellness and Fitness, 51-100 employees

More than a year

4.0

customizable leaves feature and simple payroll

Pros

It lets us customize the leave settings to match our company's policies and the payroll function is simple to operate.

Cons

I like more flexibility in generating reports to get a bigger picture from the company's perspective as of right now, it is tough to do deeper analysis.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J
Janice

Retail, 11-50 employees

Less than 6 months

5.0

reduces monthly workload

Pros

Adaptive Pay is easy to use and really cuts down the monthly workload for payroll for us.

Cons

To be honest I don't have any complaints since it does everything I need it to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ramachandran

Information Technology and Services, 1-10 employees

More than a year

5.0

solid quality overall

Pros

The product quality is solid and I like that it has designed with the user in mind.

Cons

The user interface and experience could use some improvement and I feel like adding multi-language support would be helpful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

G
geetha

Wholesale, 51-100 employees

More than a year

5.0

Runs smoothly and resolves issues quickly

Pros

Adaptive Pay software runs smoothly, so overall I am happy with how everything works.

Cons

So far I cannot complain as whenever we report an issue, it gets resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10