Total 11 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

27%

3

Stars

9%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

8

Customer Support

9

Functionality

9

NU
Nicole U.

Mid Market, 51-100 employees

5.0

“highly customizable candidate texting”

Pros

Using this was super easy, it feels very user friendly and the support team was excellent whenever we needed help. I also really appreciated how customizable the platform is especially the ability to email and/or text candidates directly. That flexibility made our outreach feel a lot more organized and efficient.

Cons

No downsides to report as I have nothing negative to say.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mining & Metals, 500+ employees

4.0

“Simplified job posting”

Pros

My favorite part is how simple and direct the whole workflow feels. Posting jobs and syndicating them to multiple job boards happens quickly and the applicant tracking screen stays clean so it's easy to find what you need without getting lost. The communication features are genuinely useful too, being able to message candidates directly, set up automated updates and move people through different stages with very little manual work makes a noticeable difference in day-to-day recruiting. On top of that the customizable application questions and screening filters help cut down time spent sorting through applicants, while also bringing in better-quality candidates overall.

Cons

The reporting and analytics though functional, feel a bit restrictive compared with more advanced ATS tools. The standard reports get the job done but having deeper customization or more visual dashboards would make it much easier to spot hiring trends and measure recruiter or hiring manager performance. There are also moments where the system feels somewhat rigid especially when you want to tweak workflows, customize templates or connect it with other HR systems. A more modern interface and greater admin flexibility would go a long way toward improving the overall usability.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Insurance, 51-100 employees

5.0

“the UI is very easy to navigate”

Pros

The user interface is really simple to move around in and it makes the whole process feel much more manageable. Navigation is clear enough that I can quickly find what I need without getting stuck.

Cons

Something to keep in mind is that the platform can get pretty detailed at times which may feel overwhelming for some users depending on how they prefer to work.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

SC
Samantha C.

Not Specified, N/A employees

5.0

“organize hiring dashboard”

Pros

Been using it since May and it's been extremely effective for tightening up my recruitment and hiring workflow. The biggest win is that everything lives in one dashboard on one site so I'm not bouncing between multiple applications anymore. That setup keeps me noticeably more focused and organized. I also really value the customization options especially being able to score individual applicants and drop specific notes directly into their profiles. It helps me keep all my thoughts and evaluations in one place, instead of spending extra time organizing notes in separate spots. Overall, those features have made the whole hiring process run much more efficiently for me.

Cons

Interface could use some improvement. It feels pretty basic right now and while it's still user-friendly, it would be great if it were a bit more organized. I don't have any concrete suggestions at the moment but that's the main area I think could be upgraded.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

JL
Jamie L.

Not Specified, N/A employees

5.0

“Helps us find more qualified applicants”

Pros

ApplicantPro has really helped us boost the number of applicants we get from the same job postings, dramatically more than the other systems I've tried. What surprised me is how simple it is to operate, it's quick to jump into and doesn't slow down the team even though it's not our main ATS. It also fits neatly into our existing workflow especially when it comes to sharing updates and information with our hiring managers which keeps everything moving efficiently. On top of that it genuinely seems to attract more qualified candidates which is the biggest win compared to other ATS tools. Setup was quick and their customer support was excellent so onboarding felt smooth rather than painful.

Cons

Only downside I can point to is purely aesthetic, the user interface isn't the most attractive. I'm fine prioritizing functionality over looks but there are definitely more visually polished applicant tracking systems out there.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RM
Ruth M.

Not Specified, N/A employees

5.0

“5-star hiring tool”

Pros

It is really simple to use and posting jobs is quick. About 85% of the candidates who respond are already qualified which saves a lot of back-and-forth. Even when someone doesn't match the criteria, the platform still lets you add vetting questions during the process so you can filter better instead of wasting time reviewing the wrong applicants.

Cons

It's not set up to post to multiple cities at once, you have to post the job separately for each city.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KK
Kari K.

Small Business, 11-50 employees

3.0

“customizable questions but rough resume search”

Pros

This feels like a decent budget-friendly choice compared to other tools in the hiring space. I also like that I can customize job questions for each role so the recruiting process stays more relevant to what we're actually hiring for. Day to day, it's pretty practical for handling job postings and capturing applications and the built-in sections help cover most of what we need, HireForms supports onboarding and ProScreening is useful for running background checks. Overall, it covers the main workflow we use for recruiting without forcing us to stitch everything together separately.

Cons

That said, a few things make the experience frustrating. Tags don't carry over from one application to the next and the search tools don't reliably help when I'm trying to find resumes tied to specific skills or traits. If someone applies multiple times, they can show up multiple times in the keyword results, one entry per application, when I'd much rather see the candidate once and then step through their separate applications from there. Notes are also a pain since notes have to be checked inside each application pipeline, I'd prefer a single notes area with jobs mapped to each note so everything stays together. Keyword search seems weak too, either it doesn't parse resumes well or it's just missing too much content. Boolean searches which are pretty standard for headhunting, don't work well here either. On top of all that, several parts of the process feel manual and repetitive which slows things down.

Rating Distribution

Ease of use

7

Value for money

5

Customer Support

5

Functionality

5

TB
Tim B.

Not Specified, N/A employees

5.0

“Gives us access to a wide range of job boards”

Pros

Two things immediately stood out. First, it gives our team access to a wide range of job boards without any extra heavy lifting on our side, Indeed, LinkedIn, ZipRecruiter and more. Second, the questionnaire builder is genuinely unique, we can set up custom questions per role/lead, require each candidate to complete the questionnaires and apply custom weights to responses. That scoring approach isn't something you see everywhere. On top of that having an API included is a big win for us. It lets us pull data and run secondary evaluations using resume content, not just what candidates submit through the questionnaires. Overall, the combination of customization and integrations makes this tool a really solid fit for our staffing workflow. Add to that the price-to-value being excellent and it's a solution I'd happily recommend.

Cons

One area that could use improvement is the polish of the user interface. Compared with some other applicant tracking systems, the UI feels a bit less refined, for instance, it doesn't match the level of refinement you get with tools like ADP. Still even with that, the feature depth and unique capabilities make ApplicantPro more compelling than alternatives that may look nicer on the surface.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HA
Heather A.

Mid Market, 51-100 employees

4.0

“strong job posting and filtering”

Pros

The tool is genuinely helpful for narrowing down applicants and managing job openings especially since it lets you publish roles across multiple job sites without extra hassle.

Cons

Honestly, the skills matching isn't always spot-on, occasionally it seems to miss the right qualifications so candidates get left out even when isolved shows them as a fit for the role.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

MB
Mikael B.

Mid Market, 51-100 employees

4.0

“Solid choice for the price”

Pros

It brings solid features and practical functionality at a really competitive price. As a recruiter, I can hand off new applications to my hiring managers quickly and the whole assignment process feels simple without extra hassle.

Cons

It doesn't include some of the top-tier capabilities you'd normally see in full enterprise-level recruiting platforms though that limitation also lines up with why it's such an attractive value.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

S
Shanna

Healthcare, 51-100 employees

More than a year

5.0

“Top notch ATS”

Pros

This software is user-friendly, straightforward, and easy to navigate. Training others on its usage is a breeze. The program provides wonderful key performance indicators (KPIs). I particularly love the texting and emailing capabilities, as well as the ease of sending saved templates to applicants within seconds. It truly saves me time for interviews and other job duties.

Cons

Occasionally, I do not receive applications from the most qualified candidates or in the desired volume. However, the app's professional team has been extremely supportive and proactive in assisting us with ad writing and monitoring effective strategies to increase both the quantity and quality of applicants.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8