AssureHire Reviews

“Poor Background Check System

Pros

I really can't find anything good to say about this software, it's been a total letdown from start to finish.

Cons

Their customer service is absolutely terrible and their background checks are unreliable. They completely missed felony charges on a new hire's report, claiming only partial matches on name and DOB made the report "invalid." When I questioned why they didn't investigate further or contact the county, they tried selling me an additional service for candidates to self-disclose criminal activity. It's ridiculous that I'd need to pay extra for something they should've caught in the first place. Their failure to properly verify partial matches puts companies at serious risk.

“Great Support Experience

Pros

Setting it up was really easy and whenever I had any questions or ran into problems, their support team was always there to help me out.

Cons

I haven't run into any problems with it yet.

“Smart choice!

Pros

I love how easy it is to use the portal and how many customization options there are. It's really convenient.

Cons

The wait time for getting back drug screen results can be pretty slow.

“Simple and user friendly

Pros

Everything about this software is easy and it doesn't take much effort to get through the whole process.

Cons

I can't access the reports feature, though that's not really a fault of the software itself.

“Quick and efficient tool

Pros

I'm really impressed by how fast and accurate this app is, everything gets done quickly and without errors.

Cons

I can't really find anything to complain about with this one.

“Reliable hiring with room for improvement

Pros

This tool has made the recruitment process so much easier and saves me tons of time and effort.

Cons

I haven't encountered any major issues yet, though I'm not entirely certain if they've implemented online support for resolving problems.

“Excellent Pre-Hire Solution

Pros

The interface is really easy for everyone to use and the staff finds it simple to use which makes it great for the team.

Cons

Customer support can be slow to respond at times, though the software itself works well.

“Background Screening Made Simple

Pros

We mainly use this platform for background checks, drug tests and other pre-employment screenings. It's really helped us find the right candidates and has become a super reliable part of our process. The best part is how fast it is and results usually come in under 24 hours and it's thorough without wasting time. Plus, it works perfectly on both desktop and mobile, so I can check everything while I'm on the move. I also love how it pulls in candidate info automatically instead of me having to upload it all manually.

Cons

The only real issue I can think of is that there aren't many complaints to mention and this tool has been problem-free for us. Finding flaws feels like a stretch since most challenges we've encountered were resolved quickly. It's rare to come across software that's this reliable without obvious drawbacks.

“Smooth integration with minor hiccups

Pros

I like how this tool integrates with our ATS (Newton). Once the background checks are done, everything automatically pops up in the candidate's profile. It's been such a time-saver for us.

Cons

I can't really think of anything I don't like right now.

“Saves time with simple interface

Pros

It's so easy to use and it's saved our HR team so much time. The integration with our ATS is flawless, no more uploading data manually.

Cons

No cons from my side, everything's been easy and support has been really responsive when I've needed help.