
Atlas Reviews
Total 10 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars70%
4
Stars10%
3
Stars20%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Abhishek R.
Mid Market, 51-100 employees
“Smooth Setup and Great Support
Pros
The onboarding process with this tool was smooth and efficient from start to finish. Their HR team was so responsive and I got quick, clear answers to all my questions about compensation and leave policies. Even when my main contact wasn't available, someone else jumped in right away to help. Their website made everything so easy, uploading documents and signing contracts was simple, thanks to the amazing interface. I was really impressed with how well they handled everything remotely without any issues.
Cons
The document upload feature could use some improvement. I wish they allowed digital signatures for all documents, not just employment contracts and benefits forms. Also while email support was great, it would've been even better to have access to an HR rep via phone or instant messaging to make things go smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Anonymous
Enterprise, 500+ employees
“Excellent support and smooth onboarding
Pros
I'm really impressed with how quickly they respond to questions and their support team is always on top of things. Getting started was surprisingly easy and I love that the payroll setup actually works in employees favor when it comes to taxes.
Cons
The only thing I'd suggest is building a stronger digital platform for onboarding and payroll tasks. I know they're already working on it, so it's more of a future improvement than something I'm really complaining about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Poornima B.
Mid Market, 51-100 employees
“Good portal with helpful guidance
Pros
As an employee, I can easily find everything I need through this portal. After using it just a few times, I got the hang of finding info and filling out forms. Once you're familiar with it, the whole process flows smoothly.
Cons
Sometimes I've had minor loading issues that made me refresh the page, even though my internet connection was fine.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Lucas S.
Mid Market, 51-100 employees
“Simple & User-Friendly Solution
Pros
Working at an international company has been so much more manageable and comfortable with this support system in place.
Cons
I honestly can't think of anything I'd want changed, this tool has been fantastic for our needs!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Enterprise, 500+ employees
“Easy to use
Pros
The whole journey, from getting hired to being onboarded was incredibly smooth and quick.
Cons
Actually, I haven't had any real problems so far, the support team has been there whenever I needed help.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Mid Market, 51-100 employees
“User friendly software
Pros
The interface design is really well thought out and intuitive. Even if you're not tech-savvy, you can jump right in and figure things out quickly.
Cons
Nothing really bothers me about this tool and it's actually boosted our team's productivity quite a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rajeev B.
Small Business, 11-50 employees
“Powerful Software worth the effort
Pros
The way it streamlines our workflow and cuts down on paperwork is awesome. The SSO feature makes switching between different tools so convenient.
Cons
Getting started was tougher than I expected and I found myself hunting for some features that weren't immediately obvious. Performance can lag when working with bigger files which gets frustrating during busy times.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
8
Functionality
5
Neeharika C.
Small Business, 11-50 employees
“I'm satisfied with it
Pros
It makes my workday so much easier and really shows that my time is valued.
Cons
I haven't had any real issues so far, everything's been pretty smooth sailing for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bhupender N.
Small Business, 11-50 employees
“Efficient system
Pros
I love how this tool automatically handles all those repetitive HR tasks, things like tax filing, calculations and deductions just happen without me having to think about them. It's been a game-changer for managing payroll across different countries since it keeps up with local regulations and tax laws automatically. The real-time reporting is amazing too and it gives me instant insights into payroll data whenever I need them.
Cons
It's difficult to use when you're first starting, and honestly, the implementation and maintenance costs are pretty high especially if you're working with a tight budget. Customer support has been hit or miss in my experience.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
9
Anil R.
Small Business, 11-50 employees
“Avg for me!
Pros
The interface is very impressive and I find myself checking around without any confusion. Everything flows naturally and I don't have to waste time hunting for features.
Cons
The color scheme could use some work and I had trouble getting the OTP when I tried to reset my password.
Rating Distribution
Ease of use
4
Value for money
8
Customer Support
8
Functionality
5