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Total 10 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

80%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

F

Faizan

Sales, 11-50 employees

5.0
January 2025

BetterUp helps build your future

Pros

Investing in your growth through BetterUp can really boost your performance and make your career more satisfying in the long run. Their customer support is fantastic and they offer a lot of features.

Cons

Nothing negative to say about it as everything is going well for us.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
March 2024

BetterUp played a key role in my transformation

Pros

What I loved most about it after using it was the feeling like I had a personal cheerleader in my corner. I worked on managing my anxiety, practiced my delivery and even role-played answering tough questions.

Cons

Coaching with BetterUp can be a big investment depending upon your plan. It took me a while to decide if it was worth the cost. Overall it was worth it but it is still on the pricey side.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

A

Anonymous

Professional Training and Coaching, 11-50 employees

4.0
March 2024

Good online coaching

Pros

The thought of online coaching during these busy and stressful times is great. The website's UI feels really warm and welcoming.

Cons

The pricing feels way too high. Coming from a non US country, I can get face to face consulting for about 30% of their price!

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

8

A

Anonymous

Telecommunications, 11-50 employees

4.0
February 2024

Great for discussing bottled-up challenges

Pros

I felt a real openness having good and healthy conversations through this software.

Cons

Nothing comes to mind right away maybe some pressure to talk openly if you are not comfortable with that.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

7

KK

Kelly K.

Sales, 51-100 employees

5.0
November 2022

Excellent mentorship and a user-friendly UI

Pros

The way BetterUp offers live and self serve resources is really intuitive and helps keep me motivated depending on how busy I am that month.

Cons

A bit tricky to find the best mentor for what I'm looking for but it does a good job giving you flexibility. I wish I could keep one mentor and try another with an intro call before the platform ends the interaction.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Computer Software, 51-100 employees

5.0
January 2022

The best professional development resource I've found

Pros

It is easy to get started with. Finding the right coach and setting up the first session was quick too. I have done coaching before but not with it until now and it's nice to have a tool that makes all that easy.

Cons

I can't really think of anything I dislike about the experience. I have recommended it to many colleagues and am talking with my organization about getting it for the whole team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GK

Gautam K.

Human Resources, 51-100 employees

5.0
December 2021

simple to follow and exceptional coaching software

Pros

Professionalism of the coaches and the counseling sessions is simply amazing. It helped me grow personally and develop better focus on my goals and work priorities. You get personalized coaching and you can switch coaches until you find the right fit.

Cons

Everything is good except for the amount of coaching material they provide. Sometimes it's tough to prepare for discussions. Also at first I could only choose from three coaches based on my skills which felt limiting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Management Cosulting, 11-50 employees

5.0
December 2021

Good wellness app for beginners

Pros

I really enjoyed their customer service and our employees liked the options available.

Cons

It's somewhat limited in integration. I wish it connected to our HRIS to make administration easier.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

A

Anonymous

Hospital and Health Care, 500+ employees

5.0
December 2021

Ideal for managing stress in pandemic environment

Pros

Loved that I can customize the counseling and support I need. It's also cool that all employees can pick who they want to talk to and how they want to connect.

Cons

No dislikes right now. Some staff said they found it unhelpful but they only tried it once or twice so I don't think that's a fair judgment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Human Resources, 11-50 employees

5.0
December 2021

Helped me grow professionally

Pros

I appreciate being encouraged to take time for my own professional growth.

Cons

Its homework between sessions can sometimes feel overwhelming to me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10