BHN Rewards Reviews

“Rewarding folks is easy smooth now

Pros

To foster lasting relationships with customers and improve our brand image, our agency implements various strategies including offering incentives. BHN Rewards simplifies the process of delivering and tracking these rewards, lets us set expiration dates and allows us to recover any unclaimed rewards. This helps minimize losses and boosts the ROI of our campaigns.

Cons

There are not many integrations with marketing and sales platforms and you will need Zapier to expand your options which comes with an extra cost. So yes I would love to see it grow its integration catalog.

“Big variety of rewards, plus helpful service

Pros

The thing that makes it the best is that any unclaimed rewards are automatically refunded. Overall this is what makes it great.

Cons

It can be a bit annoying to track down the PO I used after receiving a refund.

“An easy win for improving our sales

Pros

We use BHN Rewards for our promotional campaigns especially when we need to encourage customers to make a purchase. Also it is great for motivating customers to leave feedback as it integrates smoothly with SurveyMonkey and Marketo. Overall the platform is user friendly and allows us to track the rewards we distribute.

Cons

Incentives cannot always be given out so their use is limited to certain seasons or markets. This I would say is the main issue of this tool.

“Best call we've made so far

Pros

The ease of use, the ability to get refunds for unclaimed rewards and the integration with our survey platform are a few standout features. Plus customer support is quick and responsive. It has also saved us so much time as what used to take hours sending gift cards manually now takes a fraction of that time. BHN Rewards has cut our time by about 75%. Overall it is just a fantastic tool.

Cons

I cannot think of anything I dislike but I would love to see more graphic options for the email that participants receive. Plus the package graphic does not matter much to me.

“Great way to show appreciation quickly

Pros

I love that I can provide gift cards to our global teams something that would be challenging without a platform like BHN Rewards. Plus I can choose from a variety of cards and currencies. And BHN now allows us to schedule rewards which is really useful when sending lunch credits to global teams.

Cons

One challenge with it is that I have to create a completely separate campaign every time I send out a different amount. Also it would be really helpful to choose different amounts within the same campaign.

“Works like a charm

Pros

The API integration with Qualtrics is one of my favorite features. We can reward survey respondents around the world and their customer support is excellent as they always get back to me quickly.

Cons

Sometimes I have noticed that there is a slight delay before it recognizes surveys created in Qualtrics and occasionally the link to Qualtrics takes a little longer to work.

“Gives people a reason to go the extra mile

Pros

When we launched a new marketing campaign we needed a way to motivate people in our target market to provide real industry feedback. Overall BHN Rewards was the perfect solution to drive digital traffic to our site.

Cons

The process is quite long and other fees that need to be paid are a bit too much I feel like. Overall these are the few issues that I noticed.

“Go for it as it is totally worth it

Pros

It is a well respected and trusted platform that is easy to use, flexible for frequent use and integrates well with business outcomes. Also it has a few cool features and I must say the customer support is good too.

Cons

I have not found anything that I dislike so far.

“Fits my needs perfectly

Pros

BHN Rewards is the perfect solution for people like me who do not want to waste time shopping around. You choose what you need and send it out, everything is this simple and effective. Also I really like how easy it is to use the site and whenever I have an issue, customer support is quick and efficient to help me out and never feel robotic.

Cons

Personally I am not a big shopper so the many options can feel overwhelming. However I also like the variety as it keeps things fresh each time I use BHN Rewards.

“Meets expectations

Pros

It is a great all in one solution for digital rewards. Everything worked smoothly and I am happy with it.

Cons

Nothing really stood out to me as a negative. My experience was great and I did not dislike anything.

“Nice tool to get people to listen to you

Pros

I like how easy the software is to use. Also it does not feel like some other complicated systems and integrating it into our daily workflow has been a real benefit.

Cons

Well I feel like the customer support could be improved. And there have been a few issues.

“Comes in handy

Pros

It is very easy to use and there is a wide selection, especially when sending rewards to team members or clients. Plus I find the refund option for unused rewards quite helpful.

Cons

Nothing at all as I find it really user friendly.

“Interface is really user-friendly

Pros

I find BHN Rewards a great platform with an amazing user interface that makes it easy to navigate and use.

Cons

Honestly I think the learning curve can be a bit too much for some, since the community is not as established yet.

“No learning curve at all

Pros

Now sending digital gift cards to our internal or external team members is so simple with this platform.

Cons

I do not have any complaints.

“Everything was pretty direct

Pros

I really like the simplicity and how direct the process is. Also it is easy to pick the rewards I want and access them without any hassle.

Cons

It would be great if more options were available. Other than that nothing stood out to me as a con.

“We rely on this a lot and trust it

Pros

Well I very much love how BHN Rewards helps businesses grow with powerful rewards programs that are accessible to companies of any size.

Cons

Honestly there is nothing to dislike. I really think this service is great.

“Had a good time using it

Pros

I am really happy with the value I get from using BHN Rewards as it is definitely been worth it.

Cons

Well I rarely find anything to dislike about it. Everything is very well organized.