Breeze 360 Reviews

“Unusable software and flagged devices

Pros

The software and time clocks could not be installed. Also it didn't meet industry standards and the time clocks provided for use with Breeze 360 were flagged as potentially counterfeit.

Cons

As an aerospace manufacturer and OEM for the US Government & DOD, our company is required to comply with CMMC. The CMMC requirements for FEDRAMP Certification compliance which were imposed by the US Government on 12/21/2023 were not anticipated when the system was purchased on 12/15/2023, just six days prior. The issue was not identified until we received the equipment in early January 2024. Over the next two months, we worked closely with Software Techniques support team, their cloud hosting provider (Liquid Web) and our third-party IT security firm to find a solution. Unfortunately despite our best efforts and additional expenses, no solution is currently available and none is expected anytime soon. Neither Liquid Web nor Breeze360 (Software Techniques) plans to use or become a FEDRAMP-certified cloud hosting provider which leaves the software unusable for our organization. Additionally the biometric time clocks raised concerns due to Chinese writing on the device and the absence of a MAC address or model number on the packaging or equipment. We had to contact the manufacturer, ZKTeco (USA) to confirm the devices were not counterfeit. ZKTeco confirmed that the serial numbers on the biometric time clocks provided by Software Techniques did not match any units from their USA or UK headquarters. They could not verify the serial numbers and suggested the units were likely sourced directly from China. ZKTeco clarified that they only source equipment from Taiwan and do not procure items from China. When we brought this to Software Techniques attention, they could not confirm the legitimacy of the time clocks. As a result the biometric time clocks were unsuitable for installation, leaving us with both unusable software and time clocks.

“Record-keeping made easy

Pros

Breeze 360 is excellent for record-keeping and customer service is incredibly easy to work with as they are very responsive to our needs.

Cons

There is nothing I would like to share when it comes to cons. Yes little improvements need to be made but they will in the coming time.

“effortless reporting & zero hassle

Pros

This software makes it simple for us to track and generate reports effortlessly.

Cons

Everything about it is pretty good. No complaints.