Education Management, 51-100 employees
Less than 6 months
“Easy summer tracker, missed punch tricky”
Pros
Its simple and easy to use. I haven't had any problems running it. What I appreciate is that with just two taps I'm clocked in or clocked out. The only time it takes longer is when I'm waiting for my internet connection to respond.
Cons
I had no real complaints with it itself, it worked fine for me. My struggle was aligning my hours with the school schedule and having to punch in right at 8:00 am and clock out at 3:30 pm made coordinating things a bit tricky.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
Less than a year
“Efficient but sometimes frozen”
Pros
When I have to clock in and out every day, it's quick and efficient. In my experience it usually performs well and I don't face problems.
Cons
I've noticed it freezes up occasionally. Sometimes it takes a while to load, but usually that's due to problems with my computer rather than the app itself.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Insurance, 1-10 employees
Less than 6 months
“Minor confusion on breaks”
Pros
how easy it is to use and how quickly I can get to what I need. It allows me to double-check my hours before sending them to payroll and even tells me exactly how long I've been on my breaks.
Cons
Sometimes the app automatically switches me to lunch if my break goes just past the fifteen-minute mark, which confuses me and makes me wonder what happened but I don't see it as a major issue because it can be fixed or adjusted.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Staffing and Recruiting, 51-100 employees
More than a year
“easy to train and operate”
Pros
I find it incredibly easy to use and a solid value for the price. My employees can clock in and out withoutissue and I like that access is simple. It's also very easy to train new users.
Cons
no cons so far, it's easy to use, I can quickly fix missed punches, add notes, tweak times and approve changes. Training employees to use it is also very simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 51-100 employees
Less than 6 months
“A game-changer with fantastic support”
Pros
We're huge fans of Buddy Punch, it made a really positive difference for our team! Above all, their customer support is some of the best I've come across in years. The system was simple to set up, simple to use and not overly complicated. We also appreciate that it integrates directly with our QuickBooks Desktop.
Cons
So far it's been hard to find flaws but if I had to point one out, the report customization options are rather limited compared to what I'd like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 500+ employees
More than a year
“Simple & neat”
Pros
Its very simple to use and it's user-friendly, beyond that, it's neatly organized and really helps me keep track of time.
Cons
Honestly, I can't think of many drawbacks to it, the one improvement I'd suggest is offering a customizable theme so each user could personalize their dashboard manually.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Maritime, 11-50 employees
Less than a year
“unbeatable reliability and speed”
Pros
Logging into and using the app is very fast, so I can start right away. With just one click I'm signed in it's so easy and simple to operate!
Cons
There's nothing I don't like about this handy tool, I absolutely love it. Even when my work computer is down, I can still clock in and out using the app. It works perfectly every time, is very fast and has never let me down.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Farming, 1-10 employees
Less than a year
“Experienced, practical and accommodating”
Pros
Over the past 35 years I've dealt with payroll and timekeeping platforms and it really stands out as interactive for users while producing practical, easy-to-use reports. In my current company, we've found the paid time off feature to be especially useful. What's most important to me is that the team has been very simple to work with and consistently accommodating.
Cons
To date, I haven't come across a problem that wasn't simple to resolve. If I could request a single enhancement, it would be adding a customizable report writer so I could tailor outputs to our specific needs.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Medical Practice, 11-50 employees
More than a year
“Great system”
Pros
It is incredibly simple to use and my team genuinely likes using it to log their hours and check their upcoming shifts. I also appreciate the colour-coding feature it makes schedules much easier to scan and understand.
Cons
Sometimes it deletes punches unexpectedly which is annoying because I'm then left to go back and correct the time entries afterward, I find that disruption really frustrating.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Hospitality, 11-50 employees
Less than 6 months
“aligned and well organised”
Pros
Its really user friendly and uncomplicated. I can clock in and out without standing in a queue, so there's no waiting to punch and I have it on hand.
Cons
I don't have any complaints about this, it's a fantastic site to use and I picked it up quickly, it's simple to manage and eliminates paper and a physical time clock.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 11-50 employees
More than a year
“Reliable, secure and time-saving without bugs”
Pros
this tool is reliable with strong scheduling and security features, it saves time, simplifies employee management and I have not faced any bugs or problems.
Cons
At the moment I do question the value for money a little, but otherwise it's working great, we're enjoying the app and it's noticeably reduced the time we spend doing calculations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 11-50 employees
More than a year
“Powerful location alerts!”
Pros
I appreciate how simple it is to use on both my phone and my computer. It lets me pinpoint exactly where someone clocked in or out, which is really handy. I also like that it sends email alerts when staff are late or miss clocking out and those issues tend to be easy to correct.
Cons
Occasionally my clock-outs don't get recorded and I still haven't figured out what's causing it. It can be frustrating. Also, only managers have permission to reach certain sections, which limits my access when I need to make adjustments.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Primary/ Secondary Education, 11-50 employees
Less than a year
“Compact and easy to fix”
Pros
It's easy to enter data and it doesn't take much time to do so, the smaller input boxes expand as I type more which is handy when I need to add extra information.
Cons
For my situation this actually suited me because I don't follow the typical 'try everything' approach many other users seem to and as a result the minor glitches I faced were simple to resolve without having to exhaustively experiment or spend much time troubleshooting.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Civic & Social Organization, 1-10 employees
Less than 6 months
“appeals to me for its simple use”
Pros
It appeals to me because it's so simple to use. Another thing I appreciate is that the mobile app lets me clock in and out from my phone. It also makes checking my paychecks simple and issue-free.
Cons
There have been occasions when I arrive to punch in and discover I'm still marked as punched in, even though I distinctly remember punching out the night before.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Education Management, 11-50 employees
Less than 6 months
“amazing tool to use”
Pros
This past summer, it made keeping track of my hours incredibly simple, I could clock in and out easily from anywhere, whether on my computer or using the mobile app on my phone. The system felt interactive and was easy to access which really took the stress out of daily punching and prevented unnecessary headaches when starting or ending each shift.
Cons
One hiccup I ran into during the school session was that it didn't offer any way for me to submit a request when I missed a punch there was no in-app option to ask for a time correction. I understand edits are controlled by my administrator or their designee, but being able to at least send a change request directly through the app would have been much more convenient than having to email my admin separately every time.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Law Practice, 11-50 employees
More than a year
“great PTO tracking solution”
Pros
It's simple to use and helps us keep track of all our PTO. Overall I'm really happy we began using this program
Cons
I have no complaints. This works great for a lot of small businesses that need to set up a clock-in system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marketing and Advertising, 500+ employees
Less than 6 months
“No more guesswork”
Pros
It removes the need to guess how many hours I actually work and I find it much easier to use than classic time-tracking methods.
Cons
I forget to clock out and while it sends a reminder it often waits until many hours have passed, ultimately I know that's my responsibility.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospital & Health Care, 11-50 employees
More than a year
“love the schedule and time management ease”
Pros
Being able to quickly view my schedule and smoothly handle both my time-off requests and my time card has made managing work hours easy for me.
Cons
There really is not much I dislike, if I had to suggest one improvement, it would be adding Face ID so I could log in more quickly and securely without typing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Construction, 11-50 employees
Less than a year
“We should have started sooner”
Pros
It is easy to use, simple to fix staff mistakes and the help section genuinely helps. I can download reports quickly and easily.
Cons
Honestly, we wish we'd joined much earlier. Before this, we were stuck with a cumbersome system that failed to fit our needs and turned tracking time into something nobody wanted to handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Education Management, 51-100 employees
Less than 6 months
“Friendly but a login isssue”
Pros
Buddy Punch is very friendly to use. Even though I had trouble at first, once I downloaded the app it took only a click or two to clock in and out.
Cons
My biggest annoyance with Buddy Punch was having to enter my email and password every single time, that issue disappeared after I installed the app.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
