Total 45 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

38%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NM
Norma M.

Education Management, 51-100 employees

Less than 6 months

5.0

Easy summer tracker, missed punch tricky

Pros

Its simple and easy to use. I haven't had any problems running it. What I appreciate is that with just two taps I'm clocked in or clocked out. The only time it takes longer is when I'm waiting for my internet connection to respond.

Cons

I had no real complaints with it itself, it worked fine for me. My struggle was aligning my hours with the school schedule and having to punch in right at 8:00 am and clock out at 3:30 pm made coordinating things a bit tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD
Shirley D.

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Efficient but sometimes frozen

Pros

When I have to clock in and out every day, it's quick and efficient. In my experience it usually performs well and I don't face problems.

Cons

I've noticed it freezes up occasionally. Sometimes it takes a while to load, but usually that's due to problems with my computer rather than the app itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

IL
idalia L.

Insurance, 1-10 employees

Less than 6 months

4.0

Minor confusion on breaks

Pros

how easy it is to use and how quickly I can get to what I need. It allows me to double-check my hours before sending them to payroll and even tells me exactly how long I've been on my breaks.

Cons

Sometimes the app automatically switches me to lunch if my break goes just past the fifteen-minute mark, which confuses me and makes me wonder what happened but I don't see it as a major issue because it can be fixed or adjusted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SH
Sarah H.

Staffing and Recruiting, 51-100 employees

More than a year

5.0

easy to train and operate

Pros

I find it incredibly easy to use and a solid value for the price. My employees can clock in and out withoutissue and I like that access is simple. It's also very easy to train new users.

Cons

no cons so far, it's easy to use, I can quickly fix missed punches, add notes, tweak times and approve changes. Training employees to use it is also very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM
Tiffany M.

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0

A game-changer with fantastic support

Pros

We're huge fans of Buddy Punch, it made a really positive difference for our team! Above all, their customer support is some of the best I've come across in years. The system was simple to set up, simple to use and not overly complicated. We also appreciate that it integrates directly with our QuickBooks Desktop.

Cons

So far it's been hard to find flaws but if I had to point one out, the report customization options are rather limited compared to what I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KO
Khalil O.

Health, Wellness and Fitness, 500+ employees

More than a year

4.0

Simple & neat

Pros

Its very simple to use and it's user-friendly, beyond that, it's neatly organized and really helps me keep track of time.

Cons

Honestly, I can't think of many drawbacks to it, the one improvement I'd suggest is offering a customizable theme so each user could personalize their dashboard manually.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WP
Wendi P.

Maritime, 11-50 employees

Less than a year

5.0

unbeatable reliability and speed

Pros

Logging into and using the app is very fast, so I can start right away. With just one click I'm signed in it's so easy and simple to operate!

Cons

There's nothing I don't like about this handy tool, I absolutely love it. Even when my work computer is down, I can still clock in and out using the app. It works perfectly every time, is very fast and has never let me down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JE
James E.

Farming, 1-10 employees

Less than a year

5.0

Experienced, practical and accommodating

Pros

Over the past 35 years I've dealt with payroll and timekeeping platforms and it really stands out as interactive for users while producing practical, easy-to-use reports. In my current company, we've found the paid time off feature to be especially useful. What's most important to me is that the team has been very simple to work with and consistently accommodating.

Cons

To date, I haven't come across a problem that wasn't simple to resolve. If I could request a single enhancement, it would be adding a customizable report writer so I could tailor outputs to our specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM
Katelyn M.

Medical Practice, 11-50 employees

More than a year

4.0

Great system

Pros

It is incredibly simple to use and my team genuinely likes using it to log their hours and check their upcoming shifts. I also appreciate the colour-coding feature it makes schedules much easier to scan and understand.

Cons

Sometimes it deletes punches unexpectedly which is annoying because I'm then left to go back and correct the time entries afterward, I find that disruption really frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LM
Leslie M.

Hospitality, 11-50 employees

Less than 6 months

5.0

aligned and well organised

Pros

Its really user friendly and uncomplicated. I can clock in and out without standing in a queue, so there's no waiting to punch and I have it on hand.

Cons

I don't have any complaints about this, it's a fantastic site to use and I picked it up quickly, it's simple to manage and eliminates paper and a physical time clock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FS
Farid S.

Hospitality, 11-50 employees

More than a year

5.0

Reliable, secure and time-saving without bugs

Pros

this tool is reliable with strong scheduling and security features, it saves time, simplifies employee management and I have not faced any bugs or problems.

Cons

At the moment I do question the value for money a little, but otherwise it's working great, we're enjoying the app and it's noticeably reduced the time we spend doing calculations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL
Sheri L.

Entertainment, 11-50 employees

More than a year

5.0

Powerful location alerts!

Pros

I appreciate how simple it is to use on both my phone and my computer. It lets me pinpoint exactly where someone clocked in or out, which is really handy. I also like that it sends email alerts when staff are late or miss clocking out and those issues tend to be easy to correct.

Cons

Occasionally my clock-outs don't get recorded and I still haven't figured out what's causing it. It can be frustrating. Also, only managers have permission to reach certain sections, which limits my access when I need to make adjustments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LP
Linda P.

Primary/ Secondary Education, 11-50 employees

Less than a year

5.0

Compact and easy to fix

Pros

It's easy to enter data and it doesn't take much time to do so, the smaller input boxes expand as I type more which is handy when I need to add extra information.

Cons

For my situation this actually suited me because I don't follow the typical 'try everything' approach many other users seem to and as a result the minor glitches I faced were simple to resolve without having to exhaustively experiment or spend much time troubleshooting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

WC
wade c.

Civic & Social Organization, 1-10 employees

Less than 6 months

4.0

appeals to me for its simple use

Pros

It appeals to me because it's so simple to use. Another thing I appreciate is that the mobile app lets me clock in and out from my phone. It also makes checking my paychecks simple and issue-free.

Cons

There have been occasions when I arrive to punch in and discover I'm still marked as punched in, even though I distinctly remember punching out the night before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AO
Alex O.

Education Management, 11-50 employees

Less than 6 months

5.0

amazing tool to use

Pros

This past summer, it made keeping track of my hours incredibly simple, I could clock in and out easily from anywhere, whether on my computer or using the mobile app on my phone. The system felt interactive and was easy to access which really took the stress out of daily punching and prevented unnecessary headaches when starting or ending each shift.

Cons

One hiccup I ran into during the school session was that it didn't offer any way for me to submit a request when I missed a punch there was no in-app option to ask for a time correction. I understand edits are controlled by my administrator or their designee, but being able to at least send a change request directly through the app would have been much more convenient than having to email my admin separately every time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MD
Marisela D.

Law Practice, 11-50 employees

More than a year

5.0

great PTO tracking solution

Pros

It's simple to use and helps us keep track of all our PTO. Overall I'm really happy we began using this program

Cons

I have no complaints. This works great for a lot of small businesses that need to set up a clock-in system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ER
Eduardo R.

Marketing and Advertising, 500+ employees

Less than 6 months

5.0

No more guesswork

Pros

It removes the need to guess how many hours I actually work and I find it much easier to use than classic time-tracking methods.

Cons

I forget to clock out and while it sends a reminder it often waits until many hours have passed, ultimately I know that's my responsibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB
Madison B.

Hospital & Health Care, 11-50 employees

More than a year

5.0

love the schedule and time management ease

Pros

Being able to quickly view my schedule and smoothly handle both my time-off requests and my time card has made managing work hours easy for me.

Cons

There really is not much I dislike, if I had to suggest one improvement, it would be adding Face ID so I could log in more quickly and securely without typing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH
Dan H.

Construction, 11-50 employees

Less than a year

5.0

We should have started sooner

Pros

It is easy to use, simple to fix staff mistakes and the help section genuinely helps. I can download reports quickly and easily.

Cons

Honestly, we wish we'd joined much earlier. Before this, we were stuck with a cumbersome system that failed to fit our needs and turned tracking time into something nobody wanted to handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EO
Esther O.

Education Management, 51-100 employees

Less than 6 months

4.0

Friendly but a login isssue

Pros

Buddy Punch is very friendly to use. Even though I had trouble at first, once I downloaded the app it took only a click or two to clock in and out.

Cons

My biggest annoyance with Buddy Punch was having to enter my email and password every single time, that issue disappeared after I installed the app.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9