Total 45 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

38%

3

Stars

2%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NC

Nichelle C.

Government Relations, N/A employees

Less than a year

4.0
January 2026

super friendly to use

Pros

I am surprised how simple it is to use, I appreciate the real-time monitoring and the flexibility to correct any mistakes on the fly.

Cons

Lately I've noticed I can't retrieve past pay stubs and the mobile experience is poor on both iPhones and Android devices, I also have to refresh constantly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AP

Anna P.

Medical Practice, N/A employees

Less than 6 months

4.0
January 2026

Interactive tool but syncs poorly

Pros

Its really simple and user-friendly. I rarely have trouble locating the features I need. It handles everything our small business requires from simple scheduling and tracking accrued time off to an easy clock-in and clock-out process that employees pick up quickly.

Cons

My main frustration with it is its poor sync with QuickBooks Online when it comes to hours. I end up having to go in and manually adjust overtime entries because the two systems don't transfer overtime and regular hours cleanly. Since we were already using QuickBooks Online for payroll, I didn't want to migrate payroll over to Buddy Punch, so these manual fixes have been an ongoing issue for our payroll workflow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

6

JF

Jan F.

Legal Services, N/A employees

Less than a year

5.0
January 2026

I lovee this app!

Pros

clocking in and out is simple and it also giveClocking in and out is simple, and the app provides a clear summary of all my time punches, making it easy to track my hours. Overall, the app reliably performs the tasks it's designed to do.

Cons

Honestly I don't have any complaints. The app provides the information I need and performs the required functions, so I'm satisfied with how it operates and see no issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

Ryan S.

Hospital & Health Care, 11-50 employees

Less than 6 months

5.0
December 2025

Clocking in made simple!

Pros

I appreciate how simple and uncomplicated the system is, it truly feels built with employees needs at the forefront. Hands down, it's the finest platform I've used so far.

Cons

Right now I can't find any drawbacks to the platform, from my experience it's run smoothly without a hiccup. Overall it has operated easily in every aspect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Meghan P.

Construction, 11-50 employees

Less than 6 months

4.0
November 2025

overall good solution

Pros

Processing payroll is so simple now, I can finish payroll in about five minutes and management really values being able to see where everyone is when they're out in the field.

Cons

I can't have two different pay schedules which means I have to run an off-cycle payroll during every pay period for my salaried staff.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

RR

Ronda R.

Health, Wellness and Fitness, 51-100 employees

More than a year

3.0
November 2025

reps only answer half the question

Pros

At first, the live chat feature was very useful I always felt like someone was there to help me whenever I needed it.

Cons

It often seems like the rep doesn't fully read my question and only replies to part of what I'm asking. I end up having to send a follow-up because only half of my questions get answered the first time.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

7

EJS

Eden Jill S.

Computer Software, 11-50 employees

Less than 6 months

5.0
November 2025

A simple management tool

Pros

It is simple to use and it aligns clocking in and out along with managing employees, which is very convenient.

Cons

I have not run into any issues with it so far, so I currently have no worries about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TR

Therese R.

Mental Health Care, 51-100 employees

Less than 6 months

4.0
November 2025

Simple, accurate but needs flexibility

Pros

Honestly the app is simple and easy to use. I have not run into any problems clocking in or out and it keeps my hours accurate. I can also view my time-off balances and track how much PTO I have left.

Cons

One downside is that I need my supervisor to make any edits, I can't change things myself. I'm also unclear about how the message log functions or how to use it to fix any punch errors.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SS

Sherrri S.

Human Resources, 51-100 employees

Less than a year

4.0
November 2025

easy scheduling, payroll and employee tracking

Pros

Scheduling and payroll are really simple to use and the employee management tools are helpful because I can clearly see how many hours our staff are putting in.

Cons

Occasionally when team members clock in and out their punches don't register and we have to go back and spend time correcting and updating their recorded hours.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

AC

Asiah C.

Management Consulting, 11-50 employees

Less than 6 months

5.0
November 2025

A perfect first impression

Pros

the app is extremely simple to use, clocking in and out has been super simple. Since this was my first time using it, I was pleased at how interactive the navigation felt.

Cons

I have nothing negative to report, it's worked great.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KC

Kristina C.

Veterinary, 1-10 employees

More than a year

4.0
November 2025

efficient but needs smoother controls

Pros

From scheduling and time tracking to app usage, the interface is simple to use and I get up-to-the-second updates.

Cons

I find the drag-and-drop functions somewhat sluggish, so a bigger calendar display would be really helpful and having an easy way to create templates would be great.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

JS

Jessica S.

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
November 2025

love the easy access

Pros

I like how easy it is to access. I can clock in via the app on my phone or at a desktop. So, I don't have to wait for a free computer, I can clock in on my phone.

Cons

Having used this time clock for a little over two years now, I've had no issues. However, I'd like to be able to view my actual paystub rather than just my clock-in and clock-out times in the system.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MS

Madison S.

Hospital & Health Care, 11-50 employees

More than a year

5.0
November 2025

I highly recommended this!

Pros

I'm really impressed with how user-friendly the system is, I've never faced any problems and I'm able to handle my time and approvals independently.

Cons

I don't have any complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LR

LAURA R.

Individual & Family Services, 1-10 employees

More than a year

5.0
November 2025

straight-A time tracker

Pros

What I liked most about this program was the time-tracking feature, yet honestly the entire application works wonderfully and deserves an A+.

Cons

I can't think of anything I dislike about this program. I rely on it daily to log my hours and submit time-off requests.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KJ

Kobie J.

Health, Wellness and Fitness, 51-100 employees

More than a year

5.0
October 2025

My go to tool

Pros

it is easy to clock in and out and I appreciate the clean layout that makes viewing payroll simple and smooth.

Cons

NO CONS. in my experience it's the easiest clock-in and clock-out system I've used and nothing comes to mind as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BS

Bob S.

Automotive, 51-100 employees

Less than 6 months

5.0
October 2025

very efficient solution

Pros

I'm able to use it easily, clocking in or out takes me under thirty seconds, every single time, it's fantastic and super simple to operate.

Cons

Honestly, I don't have any complaints about using it. it works flawlessly for me every time and I couldn't be more pleased.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HR

Heather R.

Libraries, 51-100 employees

More than a year

4.0
September 2025

good app

Pros

Having tried several scheduling apps, I've found this one to be by far the easiest to use. It lets me view my schedule and file vacation requests incredibly quickly.

Cons

I wish the app matched the website more closely. I'm finding the schedule layout on the app a little tougher to read and use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SP

Stefanie P.

Medical Practice, 51-100 employees

Less than a year

4.0
September 2025

smooth weekly tracker

Pros

I have been using it and find it a simple, reliable way to track my weekly hours, it's easy and saves me time when keeping up with the hours I work each week.

Cons

There are times when the app fails to record my punch-ins or punch-outs, which ends up creating errors in my logged hours and forces me to request corrections.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MB

Mark B.

Health, Wellness and Fitness, 11-50 employees

Less than a year

5.0
September 2025

Friendly and accurate solution

Pros

the interface is very friendly and easy to pick up. Customer support was consistently there whenever I had questions. Because it tracks breaks and precise clock-in/clock-out times, my payroll calculations are much more accurate. What I love most is the digital schedule, I can pull it up quickly on my laptop or from the mobile app.

Cons

The mobile app is missing many features that are only provided on the desktop version, which can be frustrating when I'm away from my computer. I'd really like to see those desktop capabilities rolled into the mobile app down the road so I can do everything on my phone.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

HTG

Helgi Thor G.

Transportation/ Trucking/ Railroad, 11-50 employees

Less than a year

5.0
September 2025

Great for organized workforce management

Pros

Using Buddy Punch, I find it packed with features that let me manage our workforce in an organized, procedural manner. I really appreciate the scheduling tools, the availability settings and how simple it is to handle time tracking.

Cons

I've noticed some localization-related features could function more smoothly. For instance, I struggle to schedule around bank holidays while ensuring the correct payment calculations and assessments are applied.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

NM

Norma M.

Education Management, 51-100 employees

Less than 6 months

5.0
September 2025

Easy summer tracker, missed punch tricky

Pros

Its simple and easy to use. I haven't had any problems running it. What I appreciate is that with just two taps I'm clocked in or clocked out. The only time it takes longer is when I'm waiting for my internet connection to respond.

Cons

I had no real complaints with it itself, it worked fine for me. My struggle was aligning my hours with the school schedule and having to punch in right at 8:00 am and clock out at 3:30 pm made coordinating things a bit tricky.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Shirley D.

Hospital & Health Care, 11-50 employees

Less than a year

4.0
August 2025

Efficient but sometimes frozen

Pros

When I have to clock in and out every day, it's quick and efficient. In my experience it usually performs well and I don't face problems.

Cons

I've noticed it freezes up occasionally. Sometimes it takes a while to load, but usually that's due to problems with my computer rather than the app itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

IL

idalia L.

Insurance, 1-10 employees

Less than 6 months

4.0
August 2025

Minor confusion on breaks

Pros

how easy it is to use and how quickly I can get to what I need. It allows me to double-check my hours before sending them to payroll and even tells me exactly how long I've been on my breaks.

Cons

Sometimes the app automatically switches me to lunch if my break goes just past the fifteen-minute mark, which confuses me and makes me wonder what happened but I don't see it as a major issue because it can be fixed or adjusted.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SH

Sarah H.

Staffing and Recruiting, 51-100 employees

More than a year

5.0
August 2025

easy to train and operate

Pros

I find it incredibly easy to use and a solid value for the price. My employees can clock in and out withoutissue and I like that access is simple. It's also very easy to train new users.

Cons

no cons so far, it's easy to use, I can quickly fix missed punches, add notes, tweak times and approve changes. Training employees to use it is also very simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TM

Tiffany M.

Hospital & Health Care, 51-100 employees

Less than 6 months

5.0
August 2025

A game-changer with fantastic support

Pros

We're huge fans of Buddy Punch, it made a really positive difference for our team! Above all, their customer support is some of the best I've come across in years. The system was simple to set up, simple to use and not overly complicated. We also appreciate that it integrates directly with our QuickBooks Desktop.

Cons

So far it's been hard to find flaws but if I had to point one out, the report customization options are rather limited compared to what I'd like.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KO

Khalil O.

Health, Wellness and Fitness, 500+ employees

More than a year

4.0
August 2025

Simple & neat

Pros

Its very simple to use and it's user-friendly, beyond that, it's neatly organized and really helps me keep track of time.

Cons

Honestly, I can't think of many drawbacks to it, the one improvement I'd suggest is offering a customizable theme so each user could personalize their dashboard manually.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

WP

Wendi P.

Maritime, 11-50 employees

Less than a year

5.0
July 2025

unbeatable reliability and speed

Pros

Logging into and using the app is very fast, so I can start right away. With just one click I'm signed in it's so easy and simple to operate!

Cons

There's nothing I don't like about this handy tool, I absolutely love it. Even when my work computer is down, I can still clock in and out using the app. It works perfectly every time, is very fast and has never let me down.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JE

James E.

Farming, 1-10 employees

Less than a year

5.0
July 2025

Experienced, practical and accommodating

Pros

Over the past 35 years I've dealt with payroll and timekeeping platforms and it really stands out as interactive for users while producing practical, easy-to-use reports. In my current company, we've found the paid time off feature to be especially useful. What's most important to me is that the team has been very simple to work with and consistently accommodating.

Cons

To date, I haven't come across a problem that wasn't simple to resolve. If I could request a single enhancement, it would be adding a customizable report writer so I could tailor outputs to our specific needs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Katelyn M.

Medical Practice, 11-50 employees

More than a year

4.0
July 2025

Great system

Pros

It is incredibly simple to use and my team genuinely likes using it to log their hours and check their upcoming shifts. I also appreciate the colour-coding feature it makes schedules much easier to scan and understand.

Cons

Sometimes it deletes punches unexpectedly which is annoying because I'm then left to go back and correct the time entries afterward, I find that disruption really frustrating.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

LM

Leslie M.

Hospitality, 11-50 employees

Less than 6 months

5.0
July 2025

aligned and well organised

Pros

Its really user friendly and uncomplicated. I can clock in and out without standing in a queue, so there's no waiting to punch and I have it on hand.

Cons

I don't have any complaints about this, it's a fantastic site to use and I picked it up quickly, it's simple to manage and eliminates paper and a physical time clock.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FS

Farid S.

Hospitality, 11-50 employees

More than a year

5.0
July 2025

Reliable, secure and time-saving without bugs

Pros

this tool is reliable with strong scheduling and security features, it saves time, simplifies employee management and I have not faced any bugs or problems.

Cons

At the moment I do question the value for money a little, but otherwise it's working great, we're enjoying the app and it's noticeably reduced the time we spend doing calculations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SL

Sheri L.

Entertainment, 11-50 employees

More than a year

5.0
July 2025

Powerful location alerts!

Pros

I appreciate how simple it is to use on both my phone and my computer. It lets me pinpoint exactly where someone clocked in or out, which is really handy. I also like that it sends email alerts when staff are late or miss clocking out and those issues tend to be easy to correct.

Cons

Occasionally my clock-outs don't get recorded and I still haven't figured out what's causing it. It can be frustrating. Also, only managers have permission to reach certain sections, which limits my access when I need to make adjustments.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

LP

Linda P.

Primary/ Secondary Education, 11-50 employees

Less than a year

5.0
July 2025

Compact and easy to fix

Pros

It's easy to enter data and it doesn't take much time to do so, the smaller input boxes expand as I type more which is handy when I need to add extra information.

Cons

For my situation this actually suited me because I don't follow the typical 'try everything' approach many other users seem to and as a result the minor glitches I faced were simple to resolve without having to exhaustively experiment or spend much time troubleshooting.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

WC

wade c.

Civic & Social Organization, 1-10 employees

Less than 6 months

4.0
July 2025

appeals to me for its simple use

Pros

It appeals to me because it's so simple to use. Another thing I appreciate is that the mobile app lets me clock in and out from my phone. It also makes checking my paychecks simple and issue-free.

Cons

There have been occasions when I arrive to punch in and discover I'm still marked as punched in, even though I distinctly remember punching out the night before.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AO

Alex O.

Education Management, 11-50 employees

Less than 6 months

5.0
July 2025

amazing tool to use

Pros

This past summer, it made keeping track of my hours incredibly simple, I could clock in and out easily from anywhere, whether on my computer or using the mobile app on my phone. The system felt interactive and was easy to access which really took the stress out of daily punching and prevented unnecessary headaches when starting or ending each shift.

Cons

One hiccup I ran into during the school session was that it didn't offer any way for me to submit a request when I missed a punch there was no in-app option to ask for a time correction. I understand edits are controlled by my administrator or their designee, but being able to at least send a change request directly through the app would have been much more convenient than having to email my admin separately every time.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MD

Marisela D.

Law Practice, 11-50 employees

More than a year

5.0
June 2025

great PTO tracking solution

Pros

It's simple to use and helps us keep track of all our PTO. Overall I'm really happy we began using this program

Cons

I have no complaints. This works great for a lot of small businesses that need to set up a clock-in system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ER

Eduardo R.

Marketing and Advertising, 500+ employees

Less than 6 months

5.0
May 2025

No more guesswork

Pros

It removes the need to guess how many hours I actually work and I find it much easier to use than classic time-tracking methods.

Cons

I forget to clock out and while it sends a reminder it often waits until many hours have passed, ultimately I know that's my responsibility.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MB

Madison B.

Hospital & Health Care, 11-50 employees

More than a year

5.0
May 2025

love the schedule and time management ease

Pros

Being able to quickly view my schedule and smoothly handle both my time-off requests and my time card has made managing work hours easy for me.

Cons

There really is not much I dislike, if I had to suggest one improvement, it would be adding Face ID so I could log in more quickly and securely without typing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DH

Dan H.

Construction, 11-50 employees

Less than a year

5.0
May 2025

We should have started sooner

Pros

It is easy to use, simple to fix staff mistakes and the help section genuinely helps. I can download reports quickly and easily.

Cons

Honestly, we wish we'd joined much earlier. Before this, we were stuck with a cumbersome system that failed to fit our needs and turned tracking time into something nobody wanted to handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EO

Esther O.

Education Management, 51-100 employees

Less than 6 months

4.0
May 2025

Friendly but a login isssue

Pros

Buddy Punch is very friendly to use. Even though I had trouble at first, once I downloaded the app it took only a click or two to clock in and out.

Cons

My biggest annoyance with Buddy Punch was having to enter my email and password every single time, that issue disappeared after I installed the app.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MP

Marcy P.

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
May 2025

Interactive with a long-shift catch

Pros

I'm impressed with how interactive the app is and it's really easy to use. It offers many different features for employees to make use of. I think it's a great app!

Cons

Sometimes the automatic clock-out after twelve hours becomes a bit of an annoyance for me, but at least the app lets me fix or adjust the punch afterward.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

JO

Jeffrey O.

Accounting, 11-50 employees

Less than 6 months

5.0
May 2025

easy and perfect as-is

Pros

Its very easy to use and to check the hours I've worked, it's also convenient to pull up past time cards when I need to review previous hours.

Cons

it's perfectly fine as it is without any issues and its very user-friendly and I don't have any suggestions for changes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH

James H.

Construction, 11-50 employees

Less than 6 months

5.0
May 2025

my experience with this tool

Pros

What I like most about it is being able to log in and review the total hours I put in over the week, it's simple to access and makes tracking my time really convenient.

Cons

The only real issue I've faced is occasionally forgetting to punch my clock, that problem is on me rather than on Buddy Punch.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SS

Sheila S.

Medical Practice, N/A employees

Less than 6 months

4.0
May 2025

Simple to fix

Pros

This app makes tracking my hours super easy. The best part is that if I forget to clock in or out, I can just go back and fix it, no problem.

Cons

the initial setup is a bit tricky to use. You'll need to experiment with the settings a little but once you've figured it out, it's definitely worthwhile.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Annette

Government Relations, 11-50 employees

Less than 6 months

4.0
June 2024

Review of Buddy punch

Pros

This software is incredibly user-friendly, even on mobile devices and within close proximity.

Cons

Occasionally, the software fails to recognize punches when clocking in.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10