Erica B.
Not Specified, N/A employees
“Fast responsive support system”
Pros
Whenever I reach out, I get fast responses from customer support and they usually guide me clearly which makes problem-solving much easier for me.
Cons
One challenge I've experienced is that the system can time out while users are filling out reviews which has caused some frustration for me when information gets lost. We worked around it by drafting responses separately first which helped avoid re-entering data.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Randall L.
Not Specified, N/A employees
“Reliable service!”
Pros
The overall features and range of services are something I rely on regularly and I also appreciate how responsive the support team is when I need help.
Cons
Setting things up and getting everything running smoothly took some time for me, especially because of the complexity of my organization but I was able to manage it with support which made the process easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sheila B.
Not Specified, N/A employees
“configurable competency model”
Pros
Creating and using multiple competency models is something I've worked with and I like how they can be connected to job roles even though it takes some effort to set up properly. Once done, it becomes very effective for me.
Cons
Simplifying the appraisal process would be helpful in my opinion since I sometimes feel there are too many options for what I need.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yash P.
Not Specified, N/A employees
“Easy affordable HR”
Pros
After using it for several months, I can say it stands out compared to other tools I've tried. The interface is easy for me to work with, calculations are accurate and it also feels more affordable than similar options in the market.
Cons
At this stage, I haven't come across any major drawbacks in my usage and everything has been working fine for me overall.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Katherine D.
Not Specified, N/A employees
“simple team onboarding”
Pros
When introducing it to my team, I noticed that the ease of use made onboarding much smoother for everyone involved.
Cons
From my experience, I don't see any issues with the software itself and I've been comfortable using it for my tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Paula H.
Not Specified, N/A employees
“Customizable performance management”
Pros
Performance management features are quite extensive and I can customize the system based on what my organization needs. I also found the support team very proactive during implementation and training which made the whole process easier for me. They respond quickly and often go beyond expectations.
Cons
It did take me a bit of time to figure out where everything is located in the system but once I got used to it, things became much easier for me.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Travis C.
Not Specified, N/A employees
“easy navigation HR system”
Pros
Over time, I've noticed it is fairly easy to navigate and I can find information without much effort while also managing talent processes more effectively. There is some flexibility in customization and I've seen that user feedback is taken seriously by the support team.
Cons
Some features don't always work the way I expect and I feel the tutorial videos don't fully cover everything I need. I also find certain areas like notifications and communication pages a bit confusing since they don't always link properly or feel easy to access in my experience.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Faviola R.
Not Specified, N/A employees
“All in one !!”
Pros
Having access to tutorial videos really helps me whenever I'm unsure about a feature and I also appreciate that the software offers multiple functions in one place which makes it more practical for my daily use.
Cons
Not all features come with tutorial videos but I still found the ones available quite helpful in getting started and understanding the basics.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
William R.
Not Specified, N/A employees
“perfect clean visual platform”
Pros
The visual design stands out for me because it makes everything easier to understand and navigate without needing extra effort.
Cons
Moving between different profiles doesn't feel very smooth for me and I sometimes notice it takes extra effort to navigate quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Salisha B.
Not Specified, N/A employees
“Responsive feedback driven HR”
Pros
Whenever I need help, I can reach client support easily and I also like that feedback is taken seriously so the system can grow based on real user needs.
Cons
From my side, I would like to see continued integration with more HCM and L&D systems since that would make the platform even more useful in my workflow.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisette V.
Not Specified, N/A employees
“user friendly implementation support platform”
Pros
During setup and daily use, I've found it very user-friendly and whenever I get stuck, I can rely on on-demand videos or support from the implementation team, who have been very patient and helpful throughout the process. I would confidently recommend it to others looking for performance and talent management tools.
Cons
The interface does feel a bit dated to me but despite that, I still enjoy how easy the system is to use overall in my daily work.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie L.
Not Specified, N/A employees
“Integrated modular HR system”
Pros
One thing I really notice is how well everything is connected, since all modules work together and I can access information across different areas without switching systems. Implementation was smooth for me and adjusting it to fit business needs didn't feel complicated.
Cons
Some features feel like they could use more depth in functionality but whenever I've suggested improvements, my account representative has been responsive and I've even seen some of my ideas added which I appreciate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Evelyn M.
Not Specified, N/A employees
“End to end performance management”
Pros
It covers performance management from start to finish and I also find the exit interview feature useful for my workflow.
Cons
I would personally like to see improvements in the Exit Interview feature since I feel it could be more useful in its current form.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sue S.
Not Specified, N/A employees
“Employee check in tracking tool”
Pros
The check-in feature is something I personally value because it helps me maintain regular communication with staff and keeps a clear record of those interactions over time.
Cons
There is definitely a learning curve for me after the initial training and while the help videos are well made, I still feel the lack of detailed user guides, especially for admin work, makes it harder for me to fully master the system.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
8
Tara D.
Not Specified, N/A employees
“Simple engagement review”
Pros
Using the engagement module for reviews has been simple for me and I like how easy the whole process feels. Whenever I have questions, there's always support available which makes things easier for me.
Cons
What I like most is how simple the structure is when managing engagement tasks and I can easily assign responsibility to managers or team members for different reviews without confusion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10