Chelsey K.
Construction, N/A employees
“Poor customer support system
Pros
Tracking mileage is something I find useful since it helps me keep records although I personally feel it's one of the few strong features I use regularly.
Cons
Customer support has been frustrating for me at times since I've received generic responses that don't always solve the actual issue I report.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
3
Functionality
4
Christy R.
Non-Profit Organization Management, N/A employees
“great tool
Pros
The mobile app is something I use often and I find it easy to work with. Support has also been very reliable in my experience and reporting features help me build more accurate reimbursement tracking.
Cons
I would like to see more reporting options available and I also think it would be helpful if different allowance programs could be managed within the same system instead of being separated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Courtney L.
Environmental Services, N/A employees
“love the transparent tracking!!
Pros
I also like that mileage tracking helps ensure accountability since employees can manage their own travel records more transparently.
Cons
Delays in receiving year-end W2 reports are something I've noticed and I personally feel that payments made in January should reflect in the next year's reporting cycle for better clarity.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8