Total 15 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

87%

4

Stars

13%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 500+ employees

5.0

reward points that never expire!!!

Pros

One thing I really enjoy is being able to earn points and redeem them for different rewards. It's even better that the points never expire and the app is very user-friendly overall.

Cons

I honestly don't have anything I dislike about it. If I could ask for one improvement, it would be to add more merchants like Pandora, Foot Locker, Nike and others.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

EB
Erika B.

Mid-Market, 500+ employees

5.0

meaningful recognition across teams

Pros

Being able to recognize people across the entire organization and attach redeemable points makes the appreciation feel genuinely worthwhile. If someone in IT jumps in fast and fixes an issue that could have caused downtime, I can reward them right away. It also works really well for recognizing teammates who are consistently going above and beyond.

Cons

In a large company, there are a lot of awards coming through every day. It would be much better if profiles had a filter so I could choose which ones to see and focus more on the recognition that feels most relevant to me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LH
Leighanna H.

Mid-Market, 500+ employees

5.0

recognition and redeem filters shine

Pros

Seeing coworkers get recognized, engaging with everyone's posts and using the filters to narrow down redeemable options for the tool points all make this platform really enjoyable to use.

Cons

The only problem I've run into is that the shortcut buttons along the side of the screen don't format properly unless the browser window is fully maximized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Easy and rewarding :)

Pros

Everything feels very easy and just about anyone can navigate it without any trouble. I use it often to earn my points and it does exactly what I need.

Cons

haven't run into any issues or downsides with the tool.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JH
Jill H.

Mid-Market, 500+ employees

5.0

fun rewards and coworker recognition

Pros

Using this tool has been really simple from the start and it's enjoyable to interact with while also offering rewarding perks. It also creates a really nice way to recognize coworkers and celebrate what they do.

Cons

My only wish is that more of my coworkers would actually participate in it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JL
John L.

Mid-Market, 500+ employees

4.0

handy employee recognition perks

Pros

It's a quick and convenient way to recognize employees when they've done good work. There's also a great selection of gift cards and other rewards they can choose from which makes it more meaningful.

Cons

There are very few drawbacks to this platform. Honestly, nothing specific comes to mind.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

CS
Cassi S.

Enterprise, 500+ employees

5.0

Clean layout and simple website

Pros

Navigating the website feels very easy and the layout is simple in a way that makes everything pleasant to use.

Cons

Nothing specific stands out as a dislike about Coolef.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

5.0

User-friendly tool

Pros

Using this software has been easy and it's been very dependable throughout. It's simple to work with and consistently reliable.

Cons

More options to choose from would make the experience even better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

PS
Priyanka S.

Mid-Market, 500+ employees

5.0

rewarding recognition platform

Pros

this tool has been really enjoyable because its recognition process is fast and I usually receive my rewards by the very next day after getting recognized. That keeps me motivated to work harder every day. The customer support team is also quick to reach and responds on time whenever we run into any issues which makes a big difference since I use it daily. It also gives me a good way to recognize others for their hard work and makes it easier to share ideas and suggestions. In the end, it brings everyone in my organization together on one recognition platform.

Cons

There aren't any real complaints, though adding more activities would make it even more engaging for everyone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MG
Michelle G.

Mid-Market, 500+ employees

5.0

team that pay off!

Pros

To be able to send shoutouts and kudos to teammates across the state is one of my favorite parts of this platform and getting that recognition back from others makes it even better. I also really appreciate that the more active and engaged we are, the more points we earn. I usually redeem those points for Amazon gift cards which basically turns into money for things I was already planning to buy anyway.

Cons

No downsides have come up at all and the platform has been excellent to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 500+ employees

4.0

friendly ui for daily use

Pros

The interface is very user-friendly, the UI looks nice and it's something I end up using every day.

Cons

More challenges in the app would be a great addition.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

AS
Ashley S.

Mid-Market, 500+ employees

5.0

Rewarding app experience

Pros

Being able to interact through the app and earn points from purchases is something I really enjoy.

Cons

nothing comes to mind as a negative and using the app has been very enjoyable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JD
Jennifer D.

Mid-Market, 500+ employees

5.0

Fun recognition that connects teams

Pros

Right away, the simple layout made this tool very easy to navigate. It gives employees a chance to feel valued through shout-outs, GIFs and a shared space for recognition, whether it is tied to work accomplishments or something personal like a birthday. It also adds a fun way to interact with coworkers we do not get to see regularly in day-to-day work.

Cons

No features stand out as something I dislike at this point.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB
Jay B.

Mid-Market, 500+ employees

5.0

Meaningful recognition with rewards

Pros

Getting recognized and having the opportunity to win fun prizes like gift cards to my favorite places is the best part. It really makes the appreciation feel even more meaningful.

Cons

Accessing the app can feel a bit inconsistent due to a login glitch, though aside from that, everything works well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GA
Grace A.

Mid-Market, 500+ employees

5.0

Enaging activities and wider reach

Pros

It's been a really helpful way to connect with a bigger audience and I really enjoy the variety of activities it offers.

Cons

Nothing has come up that I dislike about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10