Lucy R.
Small Business, 1-10 employees
“Smart meeting notes that save time”
Pros
It captures notes from meetings and calls. I can also prompt different types of summaries which makes it really useful for sharing meeting details with both candidates and clients. The Aircall integration feels smooth and it has significantly improved how much data I can capture in a short amount of time. That has freed me up to spend more time having detailed, meaningful conversations with people. The training from Ali was also excellent, calm, friendly and very clear when explaining how to get the system working for colleagues with different levels of experience using similar tools. I haven't run into any performance issues at all, everything has worked perfectly consistently. Thank you!
Cons
There's nothing major to point out. At the beginning, the number of emails felt a bit excessive but I set up a filter to send them to a separate folder and that has helped a lot.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sinead M.
Small Business, 11-50 employees
“recruitment workflow transformed”
Pros
AI note-taking has completely changed the way we handle recruitment, cutting down admin work and improving the quality of data in our ATS. Being able to keep our current work mobile numbers while also using AI call recording and VoIP has been a big plus. The customizable prompts, templates, workflows and automatic follow-up materials have helped the platform align really well with how we already work and the support team has been outstanding the whole way through.
Cons
There are still a few features we'd love to see developed further but the speed of product updates and how responsive the support team has been continue to be very impressive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
7