Total 26 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

35%

4

Stars

54%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

CS

Christina S.

Medical Practice, 11-50 employees

More than a year

5.0
August 2023

User-friendly but missing archive option

Pros

how user-friendly the system is for both staff members and administratorsit makes things really simple to use and use.

Cons

I'd really prefer an option to archive departing employees instead of having to delete their records.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

TW

Tammy W.

Marketing and Advertising, 11-50 employees

More than a year

4.0
August 2023

From free to paid for features

Pros

We began on the free plan and although it didn't have every capability, we managed to use it as-is and get the job done. After using it for a couple of years, our team opted to switch to a paid plan so we could use more advanced tools that really align how we track PTO. The interface is simple and user-friendly for both staff and the admin.

Cons

the main drawback was that the free tier lacked some useful features I wanted, such as recording time in hourly increments and having multi-level approval workflows available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

RM

Rebecca M.

Non-Profit Organization Management, 1-10 employees

Less than a year

5.0
August 2023

great price with viewing limits

Pros

The price is great and the interface is user-friendly. I love the calendar view because it makes it simple to see when everyone is off and I can quickly add company holidays to the schedule.

Cons

Overall, I found it simple to roll out across our team and it generally does what we need. I would like the ability for employees to request specific hours off rather than only half or full days and I also wish I could configure an unlimited PTO policy for our organization.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

RF

Robert F.

Computer Software, 11-50 employees

More than a year

3.0
August 2023

Cost-effective but holiday complexities

Pros

I find it very cost-effective and I really appreciate the clean, user-friendly interface.

Cons

For me this is really important. I need the software to let us import country-based holiday calendars that only apply to that country's employees, so one team's holidays don't change someone else's. For example, our US staff follow different holidays than the Philippines team. It would be fantastic to assign countries separately and to import, add or remove holiday sets per country. On the Employee Overview screen it currently shows something like 19/24 in the DAYS column, which becomes confusing when you also have bereavement and PTO. The totals are lumped together and bereavement should be treated separately since it's only for immediate family deaths. Allowing customization of visible columns would help a lot.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

8

Functionality

6

DS

Dave S.

Non-Profit Organization Management, 1-10 employees

Less than 6 months

4.0
August 2023

A lifesaver without an HR team

Pros

Because my company doesn't have a dedicated HR department, I've found this product incredibly helpful for organizing and keeping track of everyone's days off.

Cons

I did notice that some customization features I wanted weren't available.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

FM

Florieziel M.

Construction, 11-50 employees

Less than a year

5.0
February 2023

Easy reports but limited e-signatures

Pros

generating payroll and other reports is easy with this tool.

Cons

I find the e-signature is not what we expected, it can only be used by HR team

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9