
DeskTime Reviews
Total 25 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars72%
4
Stars24%
3
Stars4%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Musonda
Airlines/ Aviation, 101-500 employees
Less than 6 months
“Simple remote access and setup
Pros
I appreciate being able to use the app from home while working remotely. Downloading and setting it up from the App Store or Google Play was simple too.
Cons
I haven't noticed any issues myself, though I've seen that some of my team members are still adjusting to using it for remote work monitoring.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Chansa Catherine
Information Technology and Services, 1-10 employees
More than a year
“easy and reliable time tracking
Pros
For me, the time tracker is incredibly easy to use. It offers a great user experience and great customer support, perfect for tracking employees across different locations.
Cons
it feels a little pricey compared to other apps offering similar services.
Rating Distribution
Ease of use
10
Value for money
6
Customer Support
10
Functionality
10
John
Non-Profit Organization Management, 11-50 employees
More than a year
“Automated tracking with custom reports
Pros
Honestly, I really like how this tool automates time tracking for both online and offline work. Creating custom reports is a great bonus and saves me a ton of effort.
Cons
I get everything I need for calculating overtime pay with this tool but I do miss having offline access, that would make it perfect.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Diego
Computer Software, 11-50 employees
Less than a year
“Costly for medium sized teams
Pros
Okay so... I value the level of control I get with all the features, it gives me a lot of flexibility in managing tasks efficiently.
Cons
For medium sized teams like ours, the cost can feel a bit high for me at times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Diaferia
Individual & Family Services, 101-500 employees
More than a year
“Responsive to client feedback
Pros
I've found that this tool actually listens and responds thoughtfully to client feedback and complaints which makes me feel heard.
Cons
I find this tool to be a great, error free option that companies can rely on confidently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Lean
Market Research, 101-500 employees
More than a year
“Excellent for real-time project oversight
Pros
As part of management, I find real time screenshots so helpful for seeing what projects my team is working on and keeping everything on track.
Cons
Sometimes I notice that it labels certain apps or websites as "unproductive" when they should really be neutral which can be misleading.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pramod
Education Management, 101-500 employees
Less than a year
“Great for visibility into work habits
Pros
It helps me monitor my daily work routine and how I spend my time. I can easily see where my efforts go each day which improves productivity and helps employers stay updated on employee activities.
Cons
It can make some people feel slightly uncomfortable knowing their work is being monitored and I also think the price is a bit higher than competitors.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
8
Kusum
Marketing and Advertising, 11-50 employees
More than a year
“Automatic tracking for better insights
Pros
I like that it tracks time automatically, it's improved my productivity and given me clearer insights into how my day is structured.
Cons
Just a suggestion that accuracy of tracked work hours could be improved, I've seen occasional discrepancies that make me double check the logs.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
9
Ayesha
Human Resources, 101-500 employees
More than a year
“Improved Efficiency!!
Pros
Since I started using this tool, I've definitely noticed an increase in my team's productivity.
Cons
So far, I haven't found anything negative. Every feature I've used has been genuinely helpful for monitoring employee performance.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rohit
Information Technology and Services, 101-500 employees
Less than a year
“Easy employee monitoring
Pros
It's so easy to monitor employees with this tool, I can check activity daily, weekly, or monthly and even sort by department to get exactly the data I need.
Cons
All the features work great for me, though I've noticed it performs best on Windows and not quite as smoothly on Linux.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Elmare
Retail, 11-50 employees
More than a year
“Simple system :)
Pros
I find it really impressive and simple to use. My team also thinks it's one of the easiest systems to understand and they love the screenshot feature too!
Cons
It sometimes takes a while for me to download reports which can slow things down a bit.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Henry
Real Estate, 500+ employees
More than a year
“Outstanding performance!
Pros
Up to today, this tool has shown outstanding performance, improving productivity, saving me time and resources and keeping everything organized and professional. It's a friendly software that helps me manage shifts and accurately calculate overtime pay based on how employees spend their time. I also find it secure for handling confidential information.
Cons
This tool has proven to be reliable and consistent, I haven't found anything to complain about so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Outsourcing/ Offshoring, 500+ employees
More than a year
“Complete platform for team management
Pros
This platform has been incredibly useful in managing my work teams, monitoring their activities and tracking time effectively. It feels like a complete and reliable platform.
Cons
What bothers me a little is that downloading reports can take quite some time and screenshots sometimes disappear without reason, though overall, it remains a strong platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Sandeep
Hospital & Health Care, 101-500 employees
More than a year
“simple time tracking
Pros
Time tracking feature is the one thing I like most in this tool, it's simple yet powerful.
Cons
For me, the time scheduling feature is the least impressive part of this tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ando
Luxury Goods & Jewelry, 1-10 employees
Free Trial
“Perfect for multiple projects
Pros
When managing multiple projects at once, this tool becomes the perfect ally. At a glance, I can access a dashboard that gives me a complete overview of what's done, what's pending and how much time has been spent on each task. It really helps me highlight my productivity.
Cons
I honestly don't have any drawbacks to mention about this software, everything works well for me.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
7
Functionality
7
Lino Roy
Education Management, 101-500 employees
More than a year
“smooth workflow with secure reporting
Pros
Export and report features, along with screenshots and backend security settings, make my workflow smoother and safer.
Cons
I think proactive monitoring could be improved.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Chandrashekar
Not Specified, 500+ employees
More than a year
“Best app for hybrid work tracking
Pros
This is easily the best app I've used for tracking employee activity in a hybrid work model.
Cons
Transferring a team member from one supervisor to another feels a bit tedious to me and could be made smoother.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matteo
Photography, 1-10 employees
Less than 6 months
“Clear weekly reporting and time review
Pros
The software performs well for me when managing time, reviewing weekly reports and accessing detailed information with clarity.
Cons
As an employee, I find managing some parts of the system a bit problematic or inconvenient.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Reshma
Not Specified, 500+ employees
More than a year
“efficient hybrid work supervision
Pros
It helps me keep track of employee activities in a hybrid work model which makes supervision far more efficient.
Cons
At first, navigating the platform was a bit tricky but I've gotten used to it and it feels much smoother now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kailash
Information Technology and Services, 101-500 employees
Less than a year
“Effortless monitoring and time management
Pros
I really appreciate features like time management, employee monitoring and clocking. It's one of the most effective tools I've used, it helps me monitor employee activities effortlessly.
Cons
While I don't see any major cons, I do think they should review and improve the pricing structure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10