Total 15 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

27%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S
Samantha

Hospital & Health Care, 1-10 employees

Less than a year

5.0

Keeps everything well organized

Pros

It makes organizing and finding my documents so much easier. Everything is much more streamlined now.

Cons

Honestly can't think of anything I dont like. This system makes organizing everything so much easier.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Mercy

Education Management, 500+ employees

Less than a year

5.0

Easy to find documents

Pros

I can easily find any document with a quick keyword search. Its really efficient.

Cons

Sometimes it will pop up randomly or by accident which can be a little frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dominick

Marketing and Advertising, 101-500 employees

Less than 6 months

5.0

Top notch software for document management

Pros

Document Locator has made managing documents so much easier. I love the automated processes especially the file versioning feature and the search function works perfectly. I can literally find almost anything in no time!

Cons

I have no complaints. It works wonders!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Addie

Hospitality, 11-50 employees

Less than a year

5.0

Really like it!

Pros

Integrating it into our existing system was so simple and the training process was not complicated either.

Cons

Nothing to complain about yet. For me, everything seems to be running smoothly so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
April

Retail, 11-50 employees

Less than a year

5.0

Perfect choice

Pros

The layout is tidy and organized and its super easy to use. The landing page feels welcoming and I love the search feature. The integration was spot on! Full marks to it.

Cons

Havent had any issues, I truly love using Document Locator!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rachel

Business Supplies and Equipment, 1-10 employees

Less than 6 months

5.0

Userfriendly and Clear!

Pros

Uploading and filing documents is simplest of the tasks on top of that, being able to search and find things quickly has saved me so much time.

Cons

I like everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S
Sylvia

Government Administration, 11-50 employees

Less than a year

4.0

Would definitely recommend

Pros

We regularly use this software and find it to be userfriendly, dependable and simple. The team at Document Locator was super helpful when we migrated our data from our old software plus theyve provided great training every time which was clear and to the point. The Folder Structures and Profiles are fantastic tools that help us stay consistent across departments. We havent had any downtime and the software has made our daily tasks much more efficient.

Cons

Tbh, the automatically named emails is an interesting feature. But I wish we could reorder the auto naming system to better fit our needs. We rely heavily on the search feature and breadcrumbs but we still have to manually save the file when printing to Document Locator. Its a bit annoying that the breadcrumbs or search features dont work in the print to function.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

M
Millie

Civil Engineering, 51-100 employees

More than a year

5.0

Convenient platform

Pros

What I love most is that I can always go back and find earlier versions of documents, its really the most important feature for us.

Cons

I feel it sometimes looks outdated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A
Alberto

Food & Beverages, 11-50 employees

Less than a year

4.0

Excellent document management!

Pros

Document Locator is really versatile and easy to use. It has features that make document management smooth like integration with Outlook for better email management. Plus it has handy functions like converting PDFs and previewing documents. The API is great and the admin part is simple so not much training is needed. Support is top notch and always answering my questions quickly no matter how simple. Its safe to say that this software is always up to date and setting it up went smoothly all thanks to their amazing support team.

Cons

This is a really powerful tool but it does require a lot of training to use properly. The biggest issue for me is the inability to link folders. It also tends to slow down and glitch when I work remotely and its only available on Windows plus the web version doesnt have all the features. Im looking forward to the next update to see if they improve that.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

P
Peter

Wholesale, 11-50 employees

More than a year

4.0

Such a time saver

Pros

Having all my documents in one place makes things so much easier for me like I dont waste any time wondering where something is and its so convenient to have everything at my fingertips.

Cons

The documents can take a long time to load especially when they are large which can be frustrating.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

A
Arjun

Education Management, 51-100 employees

Free trial

3.0

Best choice for document management

Pros

I used it for managing our internal documents and enterprise knowledge base. Its a simple and effective document manager with great features.

Cons

The pricing is a bit high when the users are less. It would be nice if there was custom pricing based on the number of users.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

E
Ey�p

Financial Services, 1-10 employees

Less than a year

4.0

Great for managing workflow

Pros

I think they do a great job with workflow management and sharing files is easy and always trustable.

Cons

Sometimes it takes a while to access folders in the software, getting hang of it takes time too.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

H
Helena

Financial Services, 51-100 employees

Less than a year

5.0

Highly customizable and best document manager

Pros

We were able to customize the software to meet our exact needs. We have a complex hierarchy of supervision but this system gave us the flexibility to manage our documents exactly the way we needed.

Cons

The one setback I noticed was that it only works on Windows and the web version lacks many features. Im hoping the next version has more.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Scott

Real Estate, 101-500 employees

More than a year

5.0

Better than the alternatives

Pros

This software works perfectly on Windows and it has a great API. Its easy to manage and users need little training plus the support is quick to respond. They do it usually within an hour and they're always happy to help even with the simplest questions.

Cons

Training is only available a few times a year and mostly in Oregon. They can send an instructor if needed but thats not always ideal.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

O
Omarie

, 1-10 employees

Less than a year

5.0

Environmental friendly as we dont have to use paper anymore

Pros

This software really helped us transition to a paperless office except for patient charts and promo materials. It makes it super easy to scan, filter documents, find reports and more! Its been a total lifesaver.

Cons

When Im working remotely and using remote control software, the system can get slow or glitchy.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8