Vicky T.
Not Specified, N/A employees
“clean benefits portal experience”
Pros
Getting introduced to this platform through my company meant I was using it for the first time and it turned out to be more convenient than I expected. Once I got the hang of it, the navigation felt easy and the clean layout made it simple to manage benefits and find the information I needed. I also didn't run into any security problems and whenever questions came up, customer service was available to help.
Cons
At first the toughest part was not knowing my company's exact URL or login link. As a new user, it was frustrating trying to figure out which portal I was supposed to use and where to access it. After I finally got the correct link though, everything worked without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Haley R.
Not Specified, N/A employees
“Clear annual benefits enrollment”
Pros
Signing up for annual benefits was very easy with this. The different sections were laid out neatly and made everything clear to follow.
Cons
I still had to go back several times to double-check that my benefit selections had been submitted and chosen correctly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stephanie A.
Not Specified, N/A employees
“benefits and payroll work well”
Pros
Handling benefit enrollment is much simpler with this and the integration with our payroll software is a big help.
Cons
One thing it's missing is automatic enrollment emails for new hires so those still have to be sent manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kennedy H.
Not Specified, N/A employees
“User-friendly and Easy to use tool...”
Pros
Everything about it feels very easy and user-friendly. Even without any tutorial, it's pretty simple to figure out how to use the main functions of the application.
Cons
There honestly aren't any major downsides. If I had to be picky, I'd say accessing employee enrollment forms could be a little more convenient. When you're on the employee page and want to see those forms, you have to generate a report first and then go to a different page to actually view them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Callie T.
Not Specified, N/A employees
“simple rollout for staff”
Pros
Because it was so easy for employees to use, rolling it out across our company was much easier.
Cons
We didn't have an integration in place with our payroll provider which ended up creating extra manual work.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Susan N.
Not Specified, N/A employees
“Limited flexibility”
Pros
It was easy to start and using the platform didn't take much effort. Our admin team and employees ran into very few problems when making changes inside the system.
Cons
Biggest downside was the limited customization and integration options. We were hoping for the ability to connect it with all providers and payroll but that wasn't available.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
6
Functionality
5
Tiler
Manufacturing, 51-100 employees
Less than a year
“Ese Review”
Pros
The simplicity of signing up for benefits using this software is what I love the most.
Cons
As of now, I haven't encountered any aspects of the software that I dislike.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
