
Empeon Reviews
Total 36 reviews
4.9
All reviews are from verified customers
Rating Distribution
5
Stars86%
4
Stars14%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Hayden T.
Accounting, 51-100 employees
Free Trial
“Userfriendly and welcoming
Pros
genuinely impressed by how user-friendly the system is and how welcoming the staff are and I love every aspect of the experience.
Cons
For me everything about the product worked well and I found it incredibly simple to operate from start to finish.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Garrett S.
Computer Software, 51-100 employees
More than a year
“smooth integration
Pros
Because their integration is so smooth, I find that collaborating with their tools fits perfectly into Tapcheck's workflow making day-to-day tasks much more efficient and reliable.
Cons
At the present moment I honestly can't identify any meaningful drawbacks to report as everything functions smoothly and meets my expectations across the board.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mayer M.
Insurance, 11-50 employees
Less than 6 months
“Excellent, knowledgeable homecare support
Pros
Having received knowledgeable homecare support from Empeon I am extremely pleased because they truly provide excellent care and take responsibility for every detail on my behalf which leaves me feeling very happy.
Cons
I genuinely appreciate everything about Empeon and cannot find any aspect that I dislike as their service consistently meets my expectations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ari G.
Hospital & Health Care, 500+ employees
More than a year
“sets the standard
Pros
After having worked with several other HR and Time and Attendance solutions in the past, I can say that empeon has set the standard for simplifying our HR and payroll workflows across the company and I have found it extremely useful because it organizes processes and makes it simple to bring on additional opportunities and personnel without added complexity.
Cons
Support is a bit unresponsive....
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yosef G.
Hospital & Health Care, 11-50 employees
More than a year
“the best platform for HR and payroll
Pros
I've found Emperor to be the best platform for working on HR and payroll matters as their system has helped our team to efficiently plan schedules, manage onboarding procedures and comprehensively handle all of our payroll requirements.
Cons
We have never run into any issues with Emperor and I can confidently say that their team delivers consistently excellent work with professionalism and reliability.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ezi N.
Staffing and Recruiting, 500+ employees
More than a year
“impressive software and easy support
Pros
The software and customer support have impressed me, they have been very easy to work with, responding promptly and making interactions simple.
Cons
I haven't come across any issues at all and throughout my use the overall experience has remained very positive and trouble-free so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arturo
Medical Practice, 101-500 employees
More than a year
“Very user friendly
Pros
I find it incredibly userfriendly and really simple to navigate, with detailed and thorough information that makes everything clear for me.
Cons
The app doesn't have an option to request support directly, which i think would be a great thing for easy work.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
9
Pinny
Hospital & Health Care, 500+ employees
More than a year
“Amazing software with excellent customer service
Pros
The communication with everyone at the company is fantastic. I always have someone available to talk to, whether I need help or just have a question.
Cons
I can't think of anything major as a downside. Sure, issues arise occasionally but I always reach out and they're resolved quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michele
Health, Wellness and Fitness, 51-100 employees
Less than 6 months
“The Best for being User Friendly
Pros
Adding and modifying information is effortless and straightforward.
Cons
It's not possible to switch between employees' profiles within the same section without scrolling, which can be inconvenient.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
esther
Hospital & Health Care, 101-500 employees
More than a year
“Payroll submission is effortless
Pros
It's very easy and flexible for me to use. Submitting payroll now takes half the time it used to, which has really boosted my efficiency.
Cons
So far I haven't experienced any negative things with this product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Raanan
Health, Wellness and Fitness, 500+ employees
More than a year
“Great app with great features
Pros
What stands out to me is how easy it is to use, the excellent support, and the overall efficiency, it just works smoothly every time.
Cons
I'd appreciate more features and modules, like a scheduler, to enhance the platform.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Alexandra
Individual & Family Services, 500+ employees
More than a year
“Really a great payroll management software
Pros
I love how easy it is to use, plus the customer service is excellent. The fact that it's constantly being improved shows they're always working to make the experience better.
Cons
While API capabilities are on the way, I'm excited for them to be available soon, as that's something I'm looking forward to.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Chaim
Health, Wellness and Fitness, 500+ employees
More than a year
“Working seamlessly for us
Pros
Since it's web-based, I can access it anywhere and I appreciate that the software is always being updated and improved.
Cons
The onboarding platform could use additional features to improve the overall experience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shimshy
Hospital & Health Care, 500+ employees
More than a year
“Excellent all-in-one payroll and hr management software
Pros
Processing large payroll batches for over 500 employees is a breeze with Empeon. The whole process is fast, accurate, and so easy for me to use, which also makes training employees effortless.
Cons
Empeon has stopped supporting some of the customizations and custom script writing they used to offer, which is a bit of a setback.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joseph
Hospital & Health Care, 500+ employees
More than a year
“Good app but it can improve
Pros
I really like the ability to jump between different sections of the platform. It's seamless and incredibly user-friendly, making everything flow much easier.
Cons
The product is great overall, but the customization options are limited in certain areas.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
6
Meir
Hospital & Health Care, 500+ employees
More than a year
“Self-management made easy
Pros
Importing and exporting large volumes of data is simple and efficient, saving me a lot of time and effort.
Cons
I've found that Payees and Workers Comp coding have some limitations that could be addressed for better flexibility.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10