Total 36 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

86%

4

Stars

14%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HT
Hayden T.

Accounting, 51-100 employees

Free Trial

5.0

“Userfriendly and welcoming”

Pros

genuinely impressed by how user-friendly the system is and how welcoming the staff are and I love every aspect of the experience.

Cons

For me everything about the product worked well and I found it incredibly simple to operate from start to finish.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GS
Garrett S.

Computer Software, 51-100 employees

More than a year

5.0

“smooth integration”

Pros

Because their integration is so smooth, I find that collaborating with their tools fits perfectly into Tapcheck's workflow making day-to-day tasks much more efficient and reliable.

Cons

At the present moment I honestly can't identify any meaningful drawbacks to report as everything functions smoothly and meets my expectations across the board.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

MM
Mayer M.

Insurance, 11-50 employees

Less than 6 months

5.0

“Excellent, knowledgeable homecare support”

Pros

Having received knowledgeable homecare support from Empeon I am extremely pleased because they truly provide excellent care and take responsibility for every detail on my behalf which leaves me feeling very happy.

Cons

I genuinely appreciate everything about Empeon and cannot find any aspect that I dislike as their service consistently meets my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG
Ari G.

Hospital & Health Care, 500+ employees

More than a year

5.0

“sets the standard”

Pros

After having worked with several other HR and Time and Attendance solutions in the past, I can say that empeon has set the standard for simplifying our HR and payroll workflows across the company and I have found it extremely useful because it organizes processes and makes it simple to bring on additional opportunities and personnel without added complexity.

Cons

Support is a bit unresponsive....

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YG
Yosef G.

Hospital & Health Care, 11-50 employees

More than a year

5.0

“the best platform for HR and payroll”

Pros

I've found Emperor to be the best platform for working on HR and payroll matters as their system has helped our team to efficiently plan schedules, manage onboarding procedures and comprehensively handle all of our payroll requirements.

Cons

We have never run into any issues with Emperor and I can confidently say that their team delivers consistently excellent work with professionalism and reliability.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EN
Ezi N.

Staffing and Recruiting, 500+ employees

More than a year

5.0

“impressive software and easy support”

Pros

The software and customer support have impressed me, they have been very easy to work with, responding promptly and making interactions simple.

Cons

I haven't come across any issues at all and throughout my use the overall experience has remained very positive and trouble-free so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Arturo

Healthcare, 101-500 employees

More than a year

5.0

“Very user friendly”

Pros

I find it incredibly userfriendly and really simple to navigate, with detailed and thorough information that makes everything clear for me.

Cons

The app doesn't have an option to request support directly, which i think would be a great thing for easy work.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

9

P
Pinny

Healthcare, 500+ employees

More than a year

5.0

“Amazing software with excellent customer service”

Pros

The communication with everyone at the company is fantastic. I always have someone available to talk to, whether I need help or just have a question.

Cons

I can't think of anything major as a downside. Sure, issues arise occasionally but I always reach out and they're resolved quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

M
Michele

Healthcare, 51-100 employees

Less than 6 months

4.0

“The Best for being User Friendly”

Pros

Adding and modifying information is effortless and straightforward.

Cons

It's not possible to switch between employees' profiles within the same section without scrolling, which can be inconvenient.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

10

Functionality

8

E
esther

Healthcare, 101-500 employees

More than a year

5.0

“Payroll submission is effortless”

Pros

It's very easy and flexible for me to use. Submitting payroll now takes half the time it used to, which has really boosted my efficiency.

Cons

So far I haven't experienced any negative things with this product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Raanan

Healthcare, 500+ employees

More than a year

4.0

“Great app with great features”

Pros

What stands out to me is how easy it is to use, the excellent support, and the overall efficiency, it just works smoothly every time.

Cons

I'd appreciate more features and modules, like a scheduler, to enhance the platform.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Alexandra

Healthcare, 500+ employees

More than a year

5.0

“Really a great payroll management software”

Pros

I love how easy it is to use, plus the customer service is excellent. The fact that it's constantly being improved shows they're always working to make the experience better.

Cons

While API capabilities are on the way, I'm excited for them to be available soon, as that's something I'm looking forward to.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

C
Chaim

Healthcare, 500+ employees

More than a year

5.0

“Working seamlessly for us”

Pros

Since it's web-based, I can access it anywhere and I appreciate that the software is always being updated and improved.

Cons

The onboarding platform could use additional features to improve the overall experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Shimshy

Healthcare, 500+ employees

More than a year

5.0

“Excellent all-in-one payroll and hr management software”

Pros

Processing large payroll batches for over 500 employees is a breeze with Empeon. The whole process is fast, accurate, and so easy for me to use, which also makes training employees effortless.

Cons

Empeon has stopped supporting some of the customizations and custom script writing they used to offer, which is a bit of a setback.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Joseph

Healthcare, 500+ employees

More than a year

4.0

“Good app but it can improve”

Pros

I really like the ability to jump between different sections of the platform. It's seamless and incredibly user-friendly, making everything flow much easier.

Cons

The product is great overall, but the customization options are limited in certain areas.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

M
Meir

Healthcare, 500+ employees

More than a year

5.0

“Self-management made easy”

Pros

Importing and exporting large volumes of data is simple and efficient, saving me a lot of time and effort.

Cons

I've found that Payees and Workers Comp coding have some limitations that could be addressed for better flexibility.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10