Total 50 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

78%

4

Stars

20%

3

Stars

0%

2

Stars

0%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JM

Jenna M.

Construction, 500+ employees

Less than 6 months

5.0
May 2024

Easy navigation & customization

Pros

My team and I find the website incredibly easy to navigate and we really appreciate the wide range of features and customization options it provides.

Cons

I haven't come across any drawbacks, it's a fantastic site that we use every day throughout our company.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Moira T.

Chemicals, 500+ employees

Less than 6 months

4.0
May 2024

Simple job viewing and referral submission

Pros

What I really appreciate about this platform is how simple it makes it for employees to refer someone. After I sign in, I can either view local openings near me or browse every available job. It's easy to forward a job posting or link for a referral and the person I'm referring can easily read the job details and submit an application.

Cons

We've only recently begun using ERC and already we've found a few problems with our reporting and the FTP setup. We're actively ironing out these glitches, though and I'm confident that with a bit of time everything will get sorted out.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

HH

Hallie H.

Education Management, 500+ employees

More than a year

5.0
May 2024

Automatic referrals setup

Pros

I'm finding it very user friendly and simple to set up automatic referrals.

Cons

When I set up a campaign it feels a bit tedious because I have to type numbers one by one and it would be much simpler to add them in bulk.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JR

Josh R.

Automotive, 500+ employees

Less than a year

5.0
April 2024

User-friendly platform for recommending friends

Pros

Using the software, I found it generally easy to move around and easy to understand. As a regular user, I was even able to recommend a friend who went on to apply

Cons

Although navigation felt simple to me, I noticed the page layout can get cluttered in places which makes things feel busy, I think better use of visuals or graphics would help a lot

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DH

Derek H.

Real Estate, 500+ employees

Less than 6 months

5.0
April 2024

Easy campaign management

Pros

From my experience, it's really easy to use for campaigns and hiring teams can jump in without much trouble.

Cons

can't think of any drawbacks right now, nothing comes to my mind.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

HF

Horace F.

Hospital & Health Care, 500+ employees

More than a year

5.0
March 2024

Simplified bonus tracking

Pros

Tracking and congreatating our referrals has completely changed the way we manage bonus referrals.

Cons

It would be fantastic if we could submit payments directly through the platform but I'm not certain whether it can integrate with our existing system.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MS

Mohan S.

Not Specified, 500+ employees

Less than 6 months

5.0
March 2024

Fast and time-saving referrals

Pros

Personally, I've found the employee referral tool makes submitting referrals easy and saves me a lot of time compared to the older process.

Cons

I can't really pinpoint any particular issue right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CN

Charles N.

Automotive, 500+ employees

Less than a year

5.0
March 2024

Convenient search and submission

Pros

Search tools are really easy to use and submitting items is equally convenient for me.

Cons

Not a con but I'd like it to integrate more closely with Workday.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RK

Ryan K.

Defense & Space, 500+ employees

Less than 6 months

5.0
March 2024

simple interface with cross-platform

Pros

For me, it's easy to move around and locate the candidates I'm searching for. The interface is convenient and user-friendly, so someone like me can get around without trouble. I appreciate that it connects with our other platforms, making it cross-functional and everything appears to be current and accurate.

Cons

Haven't found any major problems with this tool so far. I still need to try the mobile app, so I'm eager to see how its features and performance stack up against the desktop version. From what I can tell, most people will use it on desktop, so I'm curious whether there are significant differences between the two experiences.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Courtney B.

Not Specified, 500+ employees

More than a year

5.0
February 2024

easy admin interface

Pros

I've found the admin interface really easy to use and the way it ties into our ATS has been one of the standout benefits of this tool.

Cons

So far, I haven't found any major drawbacks with the software at this point in time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

Aaron S.

Construction, 500+ employees

Less than a year

5.0
February 2024

Team referral tracking

Pros

I can easily keep tabs on referrals from our team members

Cons

When I try to reassign someone to a closed requisition, I keep running into issues

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

RC

Ruel C.

Human Resources, 11-50 employees

Less than a year

4.0
February 2024

High-quality candidates & faster hiring

Pros

For me, what really stands out about this Portal tool is the high caliber of candidates it brings in, the quicker hiring cycle it supports, the stronger candidate and employee engagement it fosters and the additional networking opportunities it creates.

Cons

I haven't run into any problems or issues while using this tool, up to now everything has been working smoothly and I'm satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CS

Charles S.

Non-Profit Organization Management, 500+ employees

More than a year

4.0
February 2024

Easy account reconciliation and vendor payments

Pros

With this tool, we can reconcile accounts more easily and make sure we pay vendors on time.

Cons

Overall it's user-friendly but we sometimes need a moment to figure certain features out.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

JS

Joseph S.

Biotechnology, 500+ employees

More than a year

5.0
February 2024

Simple admin & employee views with strong support

Pros

As an admin, I find the platform very easy to navigate, switching from the admin perspective to employee view is simple and convenient. Adjusting settings is easy too. What really stands out to me about ERC.com, however, is the customer support: my Account Manager and their team respond quickly whenever I have questions or need systems support which makes a big difference for our workflow.

Cons

When it comes to reporting, I feel ERC.com could be improved. I can generally generate the reports I need but putting them together isn't as user-friendly as I'd like. The process of building a custom report could be made simpler and more convenient so I spend less time wrestling with filters and layouts and more time using the data.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

KH

Kaitlyn H.

Design, 500+ employees

Less than a year

5.0
January 2024

Accessible dashboard & fast support

Pros

What I like most is how accessible and easy the dashboard feels to use but above all I value their customer support, every time I've needed help they've been prompt to reply and guide me through any problem.

Cons

There's honestly nothing negative I can point to, overall it's been an excellent system to work with!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Lacy M.

Mechanical or Industrial Engineering, 500+ employees

Less than a year

5.0
January 2024

Simple referral uploads

Pros

It makes uploading candidate referrals really easy for users, so we've noticed an increase in participation.

Cons

My only gripe is that the social sharing tools could offer a bit more customization options but I still appreciate that they automatically post on behalf of users which is very convenient.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RG

Rusty G.

Construction, 500+ employees

Less than a year

5.0
January 2024

Team referral tracking

Pros

Within our team, I use this tool as a simple way for members to submit referrals, quickly send job posts to people they recommend and to monitor the rewards they earn for bringing in new hires.

Cons

At the beginning, I found it unclear how to flip from the recruiter/user perspective over to the standard employee perspective.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

JP

Jordan P.

Civil Engineering, 500+ employees

Less than a year

5.0
January 2024

Centralized referral platform

Pros

It's great having a single, centralized referral and rewards platform for our team, the referral campaigns they run make spreading the word much easier and are genuinely effective.

Cons

For us, there's often a noticeable lag when connecting it to our ATS which can slow down the hiring workflow.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

DW

Dustin W.

Hospital & Health Care, 500+ employees

Less than 6 months

5.0
December 2023

perfect for trend monitoring!!

Pros

I really enjoy the analysis feature because it lets me monitor trends over time easily

Cons

Honestly, it's tough for me to name a major drawback but I feel the interface looks dated and could use a refresh

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

SK

sheri k.

Hospital & Health Care, 500+ employees

More than a year

5.0
December 2023

simple navigation

Pros

For me, the interface is very convenient and it makes navigation feel effortless

Cons

Couldn't find anything about it that I didn't like

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10