Total 9 reviews

4.9

All reviews are from verified customers

Rating Distribution

5

Stars

89%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KB

Katarina B.

Human Resources, N/A employees

More than a year

5.0
June 2024

Comprehensive tool for hiring, compliance and payroll

Pros

It simplifies the entire hiring process for me and my team. It also ensures compliance every step of the way, offers simple onboarding for new hires and has impressive rostering capabilities. The option to use fatigue management rules and the ability to handle payroll and invoicing under one roof makes it a fantastic tool for us.

Cons

The reporting capability and the option to integrate with other VOIP solutions could be improved. The recruitment dashboard and flow could also be improved to help with performance management.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

CT

Candice T.

Hospital & Health Care, N/A employees

More than a year

5.0
October 2023

A fantastic tool for smooth agency growth

Pros

This tool has been fantastic for our nursing agency. We've used it from the start and it's been a key reason for our success. It has made our growth smooth and easy. We've explored other software but none of them have matched what this platform offers. It's a one stop shop for agencies, allowing for rapid growth without issues, reducing the risk of placing the wrong staff and making compliance super easy. Recruiting and applicant tracking are simple and the payroll and digital timesheets reduce mistakes. It's a brilliant system overall.

Cons

There's not much I can say that I don't like about this software. Their communication is great, their IT support is quick to respond and fix issues and both the system and the people are amazing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Andy C.

Information Technology and Services, N/A employees

More than a year

5.0
August 2023

impressive service, worth the wait for quality candidates

Pros

What impressed me most about this tool was their ability to truly understand the unique requirements of our project and the skill sets needed for our IT team. Their team took the time to thoroughly understand our company culture, project intricacies and the technical expertise we required.

Cons

While my experience with this platform was overwhelmingly positive, there were a few instances where the initial timeline for presenting candidates was slightly extended. However, I understand that delays can occur in recruitment and the quality of candidates they eventually presented more than made up for the minor delays

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JW

Jo W.

Health, Wellness and Fitness, N/A employees

More than a year

5.0
April 2022

Incredibly valuable software

Pros

The ability to customize the software to meet our changing requirements has been incredibly valuable for me.

Cons

Everything has been good as required and when needed with the service. It's been exactly what I've been looking for

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FP

Fionah P.

Health, Wellness and Fitness, N/A employees

Less than a year

5.0
May 2021

End to end system that saves time

Pros

It's an end to end system, from the application process to becoming a member and processing payroll. The system has reduced a lot of our double handling of information, increased efficiency and saved me a lot of time.

Cons

System is great for casual staff but I think it would be even better if there were options for permanent or part time rosters. That would make it more versatile for us.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TD

TONY D.

Hospital & Health Care, N/A employees

More than a year

4.0
March 2020

Speedy shift filling with HR automation

Pros

Speed of filling shifts is impressive for me. It's saved us a lot of man hours with HR automation and how it sends out jobs to staff.

Cons

It doesn't seem to be compliant with community and disability standards which could be a concern for me and my team.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TB

Taryn B.

Hospital & Health Care, N/A employees

Less than 6 months

5.0
March 2020

Complete CRM with excellent service

Pros

It's easy to use, a complete CRM and rostering system, with excellent after sales service and the adaptability to customize operations. It's been a great tool for us.

Cons

Nothing really comes to mind. I'm very happy with how it's working so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KL

KELLY L.

Hospital & Health Care, N/A employees

More than a year

5.0
January 2018

tailored features boosted business productivity

Pros

Functionality and features have really improved productivity within my business. The ability to tailor the software to our specific needs has been a lifesaver, especially in areas like quality and compliance. The speed at which we can now reach out to our staff has made it easier to meet client expectations. The extensive features have allowed us to address regulatory compliance, shift fill rates and quality management effectively. Extracting data and generating reports with ease is another fantastic feature, helping me meet our clients KPIs and present them with clear, informative reports.

Cons

No cons from my side. It's working just fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LC

Laura C.

Not Specified, N/A employees

Less than 6 months

5.0
January 2018

clear layout & user friendly document upload

Pros

I really like the layout of the system and the clarity of categories. The search functionality works well and I find the ability to upload documents for our members to be both effective and user friendly.

Cons

It would be great if we could search for members by their mobile numbers. Also, there are times when we have to double up on compliance documents. For example, I upload member files to documents and then have to enter the same info into employment details. It's not a big issue but it would be great if these two sections correlated so that uploading a document automatically updates the employment details.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9