Khoi H.
Renewables & Environment, 500+ employees
More than a year
“Fast, helpful support
Pros
Support responds quickly whenever I have a question or run into something unexpected.. no long wait times or automated loops. On top of that the regular customer-success check-ins really help keep everything running smoothly. They reach out proactively, offer helpful tips and make sure we're getting the most out of the platform. It's reassuring knowing they're genuinely invested in our success.
Cons
One area I wish they'd improve is recognizing when a candidate has already replied because I've seen follow-up emails cause confusion for candidates who already answered the initial message.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mohamed M.
Retail, 500+ employees
Less than a year
“useful ATs and system integration
Pros
Integration with our ATS and other systems is convenient and I find the information flows naturally reducing duplicate entries and mistakes.
Cons
From my experience a major shortcoming is that you can only build limited, pre-set email templates. That limitation makes it hard to tailor messages for specific roles or personas so I can't target candidates as precisely or personalize outreach the way I'd like.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Stephanie Y.
Hospital & Health Care, 500+ employees
Less than a year
“Dedicated sourcing team assistance
Pros
A dedicated sourcing team backs me up on tough-to-fill positions and I find having that support makes a big difference.
Cons
Occasionally they'll present what looks like a strong candidate yet I find the educational background or required credentials are absent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Nina S.
Health, Wellness and Fitness, 101-500 employees
Less than a year
“diverse candidate sourcing
Pros
The candidate sourcing engine reduces my workload and I find it helps reach a more diverse talent pool supporting our inclusion goals.
Cons
I've noticed inconsistencies among candidates submitted for certain roles which has forced me to perform extra manual screening because a number of applicants didn't match the exact skills or experience levels we require for those positions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Hector C.
Logistics and Supply Chain, 101-500 employees
Less than 6 months
“saves time with candidate sourcing
Pros
It effectively sources candidates from different backgrounds and I find it saves time while remaining user-friendly.
Cons
In my experience a downside was that candidate profiles were occasionally delivered late which disrupted our recruitment schedule and caused delays when we had several open roles at the same time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Adrian U.
Hospital & Health Care, 11-50 employees
Less than 6 months
“perfect for LinkedIn and Greenhouse sync
Pros
Integration with LinkedIn and Greenhouse aligns the workflow and I find keeping candidate information synced across platforms much easier.
Cons
Every so often I end up with candidates whose experience levels don't match what we're aiming for so I have to run extra filtering on the results. That additional screening is necessary to make sure applicants meet our employment and qualification criteria before we consider them for a role.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Miguel L.
Computer & Network Security, 11-50 employees
More than a year
“clear profiles save time
Pros
Profiles are clear and I find using the platform saves me a lot of time.
Cons
I really like it overall but I'd love for it to offer more ATS functionality to better support our hiring workflows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
ajay k.
Pharmaceuticals, 500+ employees
More than a year
“Automated candidate analytics
Pros
Automated candidate identification is excellent and I find the analytics insightful and well integrated with other systems.
Cons
On the downside I feel the user interface needs simplification, the candidate database search could use improvements and the mobile functionality should be updated to match the desktop version.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
7
Miljan K.
Medical Devices, 500+ employees
More than a year
“simple navigation
Pros
Navigation is simple and I find the automated outreach templates very useful for crafting personalized messages to candidates.
Cons
Every so often email replies end up in my junk folder which makes it difficult for me to keep track of responses.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Abbey G.
Marketing and Advertising, 101-500 employees
More than a year
“Outstanding customer success support
Pros
Customer Success support is outstanding and I find their help transforms how I work with the platform. The email templates generate great response rates which I also find impressive.
Cons
Honestly this platform is incredibly easy to use. I only wish we'd discovered it sooner!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Primary/ Secondary Education, 500+ employees
More than a year
“Efficient and cost-effective sourcing
Pros
Sourcing candidates is more efficient and I find this tool preferable to LinkedIn Recruiter while being more cost-effective.
Cons
I'm not crazy about the newest visual redesign they've introduced, the look feels off to me. That said the core features keep working well and I still find the product functional and reliable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Georgina P.
Staffing and Recruiting, 500+ employees
More than a year
“connects qualified candidates easily
Pros
Connecting with the right candidates is effortless and I find the platform funnels qualified people directly into my inbox.
Cons
Everything works well for me. I don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kirty A.
Staffing and Recruiting, 11-50 employees
Less than 6 months
“User flow could be easier
Pros
The UI is visually appealing and I find the aesthetic design enjoyable to work with.
Cons
For me the ease of use needs improvement as the user flow felt confusing.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
7
Functionality
6
Samantha S.
Staffing and Recruiting, 1-10 employees
More than a year
“Effective early-stage hiring tool
Pros
While I was employed there they provided a distinctive solution that helps companies and hiring teams manage their candidate databases. Speaking as a recruiter I found it to be a very effective tool that aligns the early stages of hiring by supplying recruiters with a wide variety of high-quality candidate options.
Cons
At first it was marketed as a purely AI-driven product but I found that it depended more on a mixture of manual human effort, staffing and some AI components to produce results.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Keith W.
Marketing and Advertising, 11-50 employees
Less than 6 months
“Easy candidate feedback sharing
Pros
Pushing candidate sources through the platform is really feasible and I find it easy to give the team actionable feedback to refine searches.
Cons
There were a few bugs but the team was always quick and willing to fix them as soon as I reported them.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Tess T.
Management Consulting, 101-500 employees
Less than 6 months
“Pipeline gaps filled quickly
Pros
Gaps in sourcing efforts are quickly filled and I find this keeps a steady pipeline of prospects for tough-to-fill positions.
Cons
Occasionally we get duplicate candidate submissions although I've noticed their duplicate-checking is improving over time.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Food & Beverages, 500+ employees
Less than a year
“saves hours sifting resumes
Pros
Time spent sifting through resumes is reduced significantly and I find it saves hours of work each week.
Cons
For me there are a lot of bugs that hurt its functionality and it's frequently down.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
6
Marty C.
Consumer Goods, 101-500 employees
Less than 6 months
“Reach passive candidates effectively
Pros
Connections are made with candidates who might not even be thinking about relocating and I find the platform helps reach passive talent effectively.
Cons
I don't have any complaints because everything is so feasible and I can screen candidates at my own pace.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vanesa S.
Information Technology and Services, 101-500 employees
Less than a year
“quick CV delivery with metrics
Pros
CVs are delivered quickly and I find the summaries with metrics like opens, interest and replies make follow-up simple.
Cons
I've noticed that some profiles don't actually match the filters we set in the search which wastes time reviewing irrelevant candidates. Also, I can't add candidates who aren't on LinkedIn and that limits our ability to include people from other sourcing channels.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Angela C.
Marketing and Advertising, 101-500 employees
Less than a year
“chrome extension aids sourcing
Pros
The Chrome extension is highly useful and I find it helps locate candidates not on LinkedIn while running campaigns smoothly.
Cons
Over time my experience has been that the sourcing tools became less reliable and they started returning candidates who weren't truly qualified.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
Tamica S.
Mechanical or Industrial Engineering, 101-500 employees
Less than 6 months
“High-quality candidates
Pros
Candidate quality is high and I find the platform very easy to use, with consistently strong customer service.
Cons
It would be helpful to have a feasible method to import resumes into the system because I'd like to add candidate CVs directly rather than entering details manually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Melinda R.
Retail, 11-50 employees
More than a year
“convenient navigation
Pros
Navigation is simple and I find minimal training is needed for me or my team, the support team responds quickly and personally.
Cons
Nothing immediately comes to mind. I'm genuinely very impressed with the product overall and I fully intend to keep using it moving forward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachel H.
Computer Software, 101-500 employees
Less than a year
“Add candidates directly to projects
Pros
Adding candidates straight into projects is simple and I find the LinkedIn extension especially handy for sourcing on the fly.
Cons
That said the LinkedIn extension only works on the regular LinkedIn site and doesn't integrate with LinkedIn Recruiter which makes my sourcing workflow awkward because I have to switch between pages and repeat steps while I'm trying to add people.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kristen A.
Food & Beverages, 101-500 employees
More than a year
“Data-driven discovery with support
Pros
Recruiting becomes much easier and I find the combination of data-driven discovery and live support helps attract well-matched candidates.
Cons
In my experience and like with any effective outbound recruiting approach, it performs best when the hiring manager actively contributes, providing keyword direction and prompt feedback on candidate profiles. That means it's not a totally automatic, set-it-and-forget-it solution but frankly no successful outbound recruiting effort really is so that expectation seems reasonable to me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Ashley G.
E-Learning, 500+ employees
Less than a year
“Expand talent pool easily
Pros
Finding candidates I might have missed on my own is simple and I find it expands the talent pool effectively.
Cons
I'm not seeing a strong reply rate and I'd really prefer if the outreach emails didn't feel so robotic or auto-generated.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Mark Z.
Management Consulting, 1-10 employees
More than a year
“Automated follow-up saves time
Pros
Strong candidates are easy to spot and I find the automated follow-up workflows save a lot of time.
Cons
My only issue is that the Excel export could be a bit cleaner, I'd like neater formatting when I export data to spreadsheets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Jesse M.
Staffing and Recruiting, 1-10 employees
More than a year
“clean interface with fast analytics
Pros
The interface is clean and simple and I find browsing leads, adjusting emails and checking analytics both fast and informative.
Cons
I get annoyed when, after I've walked the team through the search criteria in detail, they still pull up candidates whose profiles don't list some of the key requirements. Also, having the option to build longer, more layered email campaigns would really help since approaching business development requires a different, extended cadence than the short sequences we typically use for sourcing candidates.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Laura S.
Computer Software, 101-500 employees
Less than a year
“Pre-qualified profiles emailed easily
Pros
Pre-qualified profiles are delivered in batches and I find emailing candidates directly from the platform very convenient.
Cons
For me the biggest annoyance is that it doesn't sync with the ATS I use so I end up manually importing candidates into my ATS which takes a lot of time. I also have trouble finding email threads within the app at times and search can return inaccurate profile results forcing me to check several different places to find what I'm looking for.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Julia F.
Computer Software, 1-10 employees
More than a year
“support and roadmap reliable
Pros
The team truly understands hiring challenges and I find their support, roadmap and forward-thinking approach impressive and reliable.
Cons
None that I can think of though this box requires a minimum character count here
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter B.
Real Estate, 11-50 employees
More than a year
“Find candidates strategically
Pros
High-quality candidates can be found quickly and strategically and I find the platform useful for both immediate and future hiring planning, helping build a diverse talent pipeline well in advance.
Cons
The only real drawback I've noticed with the platform is the upfront time required to brief my team on the search parameters and how to use it properly. That onboarding does take effort but honestly the time I invest up front pays off many times over.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rebecca H.
Computer Software, 11-50 employees
More than a year
“outstanding support
Pros
We've relied on this tool to hire throughout our entire organization and I can honestly say there's not a single role they couldn't manage. They even helped us source a bilingual VP who operates across two time zones which felt like finding a unicorn. The platform itself is very feasible to navigate and the support team is truly outstanding. Candidate communications come across as personal rather than automated and I absolutely can't recommend this solution enough.
Cons
I've learned that this product needs to be calibrated to work properly which means putting time and effort into reviewing and fine-tuning candidate matches. If you actively invest energy into checking and adjusting the results, the tool becomes effective and delivers strong outcomes but it won't reach its potential without that hands-on commitment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rachel B.
Hospitality, 101-500 employees
More than a year
“Greenhouse integration saves time
Pros
I've found the Greenhouse integration to be completely convenient. The automated candidate emails have saved my team a huge amount of time and noticeably improved our response rates.
Cons
Honestly we're completely satisfied with it and haven't found any issues so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
