
greytHR Reviews
Total 12 reviews
3.8
All reviews are from verified customers
Rating Distribution
5
Stars17%
4
Stars58%
3
Stars17%
2
Stars8%
1
Stars0%
Satisfaction score
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Avishek M.
Small-Business, 11-50 employees
“great for handling HR tasks
Pros
I love how this makes HR tasks so much easier with its clean interface. The automated payroll feature saves me a ton of time and handling leave requests has never been more simple.
Cons
umm I feel like the customization features feel limited in some areas and sometimes it takes longer than I'd like for support to get back to me.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
6
Functionality
7
Dhanada P.
Small-Business, 11-50 employees
“Useful tool with a few admin limitations
Pros
Having everything we need for HR, admin, and accounting all in one place has been a total game-changer. It's made our workflow so much smoother and more efficient
Cons
The backend controls could definitely be simplified and updating things feels a lot more complicated than it should be.
Rating Distribution
Ease of use
5
Value for money
8
Customer Support
8
Functionality
9
Santosh V.
Small-Business, 11-50 employees
“reliable HR and payroll management solution
Pros
Before using this platform, we relied heavily on consulting services for process automation. We faced so many challenges with employee documentation, payroll and leave management. Now, I'm really happy with how it handles payroll and leave processes. The support team is also excellent. As a professional, I find it user-friendly and reliable.
Cons
We haven't really explored all the features our plan includes yet, so there's definitely more we could be using. Other than that, I don't have any major complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Abhishek K.
Mid-Market, 51-100 employees
“Simple & user-friendly interface
Pros
UI is amazing and easy to use. What stands out the most is their customer support and they're always there when you need help and they're fantastic!
Cons
I haven't run into any issues yet, everything's been running smoothly for me so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shakkira S.
Mid-Market, 51-100 employees
“Generally simple to use
Pros
The attendance tracking is super helpful, and generating salary pay slips is a simple task. Its quick, seamless, and takes all the hassle out of the process.
Cons
Tally integration doesn't work properly. Modifying permissions and managing leave types is way too complicated & it's definitely not admin-friendly.
Rating Distribution
Ease of use
3
Value for money
7
Customer Support
7
Functionality
5
Anonymous
Mid-Market, 51-100 employees
“good platform with space for improvement
Pros
It has made handling payroll, leave tracking and attendance so much smoother than before. The self-service portal really stands out. I used it at my last company and was really impressed by how smooth everything was. Managing HR tasks became way easier with all these features in one place.
Cons
UI looks decent but could really use some refinement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Mid-Market, 51-100 employees
“It works but awkward interface
Pros
The customer support team is super responsive and the technical team during onboarding was amazing.
Cons
Their interface looks pretty outdated and doesn't make the best first impression when you log in.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
10
Functionality
8
Rana S.
Mid-Market, 51-100 employees
“Handy tool but poor support
Pros
For me, service quality really stands out compared to other platforms I've used. It's simple to get started with and getting it integrated with our existing systems was surprisingly smooth.
Cons
Customer support takes forever to respond and the interface feels really disorganized with functions scattered all over the place.
Rating Distribution
Ease of use
4
Value for money
7
Customer Support
3
Functionality
8
Anonymous
Mid-Market, 51-100 employees
“excellent support & great experience
Pros
According to my experience i think the support team is very responsive, whenever I submit a ticket, I get a reply within minutes. I really appreciate how quick and helpful they are. The interface is also very user-friendly and easy to use.
Cons
Their customization options are pretty limited. Different industries have unique needs, so having more flexibility would save us from having to build everything in-house.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
7
Rajendiran D.
Enterprise, 500+ employees
“Smooth operation with minimal errors
Pros
The payroll features work incredibly well, and navigating through everything is simplw. It's efficient, intuitive, and makes managing payroll so much easier.
Cons
There's this really frustrating glitch where the system marks an employee as present even when they haven't shown up and it doesn't automatically apply the loss of pay deductions. This needs to be fixed
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
5
Samrudhi P.
Mid-Market, 51-100 employees
“perfect for small businesses
Pros
Everything feels simple to use and the features work well. Whenever I get stuck, the technical support team is always there to help me sort it out.
Cons
Most of the standard features need to be turned on through the backend which is a bit inconvenient.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
8
Anonymous
Small-Business, 11-50 employees
“Amazing features but customization needs work
Pros
I really appreciate how this streamlines my daily HR responsibilities. The interface is clean. The automated payroll processing and attendance monitoring features have been game-changers for our workflow and the performance management tools save me hours each week.
Cons
The support team's response times for urgent issues could definitely be quicker. It would be great to have a dedicated account team who understands our needs and can handle our requests consistently, instead of having to explain the same problems or feature requests to different people every time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
4
Functionality
10