Hirebridge Reviews
Total 10 reviews
3.7
All reviews are from verified customers
Rating Distribution
5
Stars30%
4
Stars20%
3
Stars40%
2
Stars10%
1
Stars0%
Satisfaction score
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Airlines/ Aviation, 51-100 employees
Less than a year
“user friendly navigation for hiring tasks”
Pros
I really enjoyed how user-friendly the site feels, navigation is simple and it lets us quickly complete everything we needed. It honestly matches our requirements really well which is exactly why it works for us.
Cons
There aren't many changes I'd push for. The only improvement I'd request would be to show more of the available options directly on the main page so it's a bit more immediately visible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 500+ employees
More than a year
“Basic ATS”
Pros
As a small company, affordability is crucial, and this inexpensive ATS serves our needs perfectly.
Cons
The software requires excessive clicking, lacks automation, provides poor reporting, and lacks scalability.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
4
Functionality
6
Oil & Energy, 500+ employees
More than a year
“affordable alternative with strong support”
Pros
It turned out to be a solid alternative to the extremely high-priced ADP and a few other options. It's simple to use and the support team was genuinely helpful when questions came up.
Cons
A few of the more advanced features weren't set up in my version though that seemed to be an admin/setup issue rather than a problem with the platform itself.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Public Policy, 101-500 employees
More than a year
“stellar ATS”
Pros
The customer service and support were genuinely excellent and the whole experience felt very reliable. Hirebridge also delivers solid functionality overall and it connects smoothly with a corporate website and the career page so job seekers can move through the process without friction. Everything worked well during my time using the Applicant Tracking Software.
Cons
No issues showed up and there weren't any concerns or problems we came across while using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Philanthropy, 51-100 employees
More than a year
“onboarding was great”
Pros
This feels really simple to use and getting it set up didn't take long at all. Their customer support has been excellent whenever we needed help. Another big win is how well it connects with our website so the whole workflow stays in one place. I also like that you get control over whether job postings get pushed out to partners like Indeed, without any extra charges.
Cons
Reporting is where it falls a little short. The built-in reporting is limited and pulling the data out can be a bit tricky. Since we're using a basic setup, I didn't expect much depth there but it's still worth noting.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Computer Software, 500+ employees
More than a year
“strong candidate workflow”
Pros
You can move candidates through the system without too much hassle and it's simple to keep them updated so they don't end up slipping through the cracks. The reporting is also a big win, everything is clear enough to track progress and share status when needed.
Cons
One frustrating limitation is that managers can't log in to view applicants so there's extra back-and-forth. When I used it, there wasn't a calendar integration either so scheduling had to be handled elsewhere. Also, navigating between profiles takes quite a few clicks which slows things down compared to what I expected.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
7
Functionality
7
Not Specified, N/A employees
Less than a year
“interface is simple to move in”
Pros
Even though I'm not an admin the interface still feels simple to move around in. Setting up interviews is quick and sending in requests takes almost no effort, everything I need for the day-to-day is right where I expect it to be.
Cons
Because I'm not an admin there are a few areas I shouldn't be able to access but the app sometimes seems to act like I do. I'll see certain screens or lists and then it throws an error as soon as I click into them. One example is the "current candidates" section, it shows up like it's available but it's supposed to be recruiter-only. The list is visible yet opening it results in an error and that's been pretty frustrating. I can't tell whether it's a permissions/settings issue or something with the software itself.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
6
Computer Software, 51-100 employees
More than a year
“outdated workflow”
Pros
The redesigned dashboard is simple to navigate and feels more user friendly than the older layout. Also, the pricing is low so it can be a budget-friendly option if you're mostly trying to keep applicants in one place.
Cons
Despite the nicer dashboard it still lacks the capabilities you'd expect compared to other hiring platforms. A lot of the process ends up being manual and the overall setup feels pretty outdated. You can keep costs down but it definitely reflects that you're getting a more basic tool rather than a full-featured solution.
Rating Distribution
Ease of use
3
Value for money
1
Customer Support
2
Functionality
1
Not Specified, 51-100 employees
Less than 6 months
“Responsive support every time”
Pros
Their support team responds quickly and the overall product feels pretty simple to work with day to day. It doesn't take much time to get up and running.
Cons
There are still gaps when it comes to finding specific candidate characteristics and the workflow for pulling everything together about a candidate could be better especially around search and how candidate information gets integrated.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
5
Computer Software, N/A employees
Less than a year
“messy candidate notes”
Pros
Customer support through our contact has been really helpful and the overall product feels simple to use.
Cons
When adding candidates the notes don't stay in one place, they get split across different requisition locations. That forces a lot of extra back-and-forth whenever you're reviewing notes which ends up wasting a ton of time.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
7