Hirebridge

Hirebridge Reviews

Total 10 reviews

3.7

All reviews are from verified customers

Rating Distribution

5

Stars

30%

4

Stars

20%

3

Stars

40%

2

Stars

10%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

CL
Clarice L.

Airlines/ Aviation, 51-100 employees

Less than a year

5.0

“user friendly navigation for hiring tasks”

Pros

I really enjoyed how user-friendly the site feels, navigation is simple and it lets us quickly complete everything we needed. It honestly matches our requirements really well which is exactly why it works for us.

Cons

There aren't many changes I'd push for. The only improvement I'd request would be to show more of the available options directly on the main page so it's a bit more immediately visible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Not Specified, 500+ employees

More than a year

3.0

“Basic ATS”

Pros

As a small company, affordability is crucial, and this inexpensive ATS serves our needs perfectly.

Cons

The software requires excessive clicking, lacks automation, provides poor reporting, and lacks scalability.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

4

Functionality

6

A
Anonymous

Oil & Energy, 500+ employees

More than a year

4.0

“affordable alternative with strong support”

Pros

It turned out to be a solid alternative to the extremely high-priced ADP and a few other options. It's simple to use and the support team was genuinely helpful when questions came up.

Cons

A few of the more advanced features weren't set up in my version though that seemed to be an admin/setup issue rather than a problem with the platform itself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

7

SR
Sylvia R.

Public Policy, 101-500 employees

More than a year

5.0

“stellar ATS”

Pros

The customer service and support were genuinely excellent and the whole experience felt very reliable. Hirebridge also delivers solid functionality overall and it connects smoothly with a corporate website and the career page so job seekers can move through the process without friction. Everything worked well during my time using the Applicant Tracking Software.

Cons

No issues showed up and there weren't any concerns or problems we came across while using it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DB
Donna B.

Philanthropy, 51-100 employees

More than a year

5.0

“onboarding was great”

Pros

This feels really simple to use and getting it set up didn't take long at all. Their customer support has been excellent whenever we needed help. Another big win is how well it connects with our website so the whole workflow stays in one place. I also like that you get control over whether job postings get pushed out to partners like Indeed, without any extra charges.

Cons

Reporting is where it falls a little short. The built-in reporting is limited and pulling the data out can be a bit tricky. Since we're using a basic setup, I didn't expect much depth there but it's still worth noting.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

LB
Luke B.

Computer Software, 500+ employees

More than a year

4.0

“strong candidate workflow”

Pros

You can move candidates through the system without too much hassle and it's simple to keep them updated so they don't end up slipping through the cracks. The reporting is also a big win, everything is clear enough to track progress and share status when needed.

Cons

One frustrating limitation is that managers can't log in to view applicants so there's extra back-and-forth. When I used it, there wasn't a calendar integration either so scheduling had to be handled elsewhere. Also, navigating between profiles takes quite a few clicks which slows things down compared to what I expected.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

7

Functionality

7

JG
Johannes G.

Not Specified, N/A employees

Less than a year

3.0

“interface is simple to move in”

Pros

Even though I'm not an admin the interface still feels simple to move around in. Setting up interviews is quick and sending in requests takes almost no effort, everything I need for the day-to-day is right where I expect it to be.

Cons

Because I'm not an admin there are a few areas I shouldn't be able to access but the app sometimes seems to act like I do. I'll see certain screens or lists and then it throws an error as soon as I click into them. One example is the "current candidates" section, it shows up like it's available but it's supposed to be recruiter-only. The list is visible yet opening it results in an error and that's been pretty frustrating. I can't tell whether it's a permissions/settings issue or something with the software itself.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6

SD
Stephanie D.

Computer Software, 51-100 employees

More than a year

2.0

“outdated workflow”

Pros

The redesigned dashboard is simple to navigate and feels more user friendly than the older layout. Also, the pricing is low so it can be a budget-friendly option if you're mostly trying to keep applicants in one place.

Cons

Despite the nicer dashboard it still lacks the capabilities you'd expect compared to other hiring platforms. A lot of the process ends up being manual and the overall setup feels pretty outdated. You can keep costs down but it definitely reflects that you're getting a more basic tool rather than a full-featured solution.

Rating Distribution

Ease of use

3

Value for money

1

Customer Support

2

Functionality

1

JB
Jen B.

Not Specified, 51-100 employees

Less than 6 months

3.0

“Responsive support every time”

Pros

Their support team responds quickly and the overall product feels pretty simple to work with day to day. It doesn't take much time to get up and running.

Cons

There are still gaps when it comes to finding specific candidate characteristics and the workflow for pulling everything together about a candidate could be better especially around search and how candidate information gets integrated.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

5

LS
Laura S.

Computer Software, N/A employees

Less than a year

3.0

“messy candidate notes”

Pros

Customer support through our contact has been really helpful and the overall product feels simple to use.

Cons

When adding candidates the notes don't stay in one place, they get split across different requisition locations. That forces a lot of extra back-and-forth whenever you're reviewing notes which ends up wasting a ton of time.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

7