HiredScore Reviews
Total 11 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars45%
4
Stars36%
3
Stars18%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Airlines/Aviation, 500+ employees
“scoring feels unreliable”
Pros
The platform was pretty useful when we first kicked off our AI journey. At the time, we didn't have any technology in place that could score our candidates and the fact that it connects directly with Workday made it easy to start.
Cons
Implementation took a long time and the scoring never felt fully reliable. We ran tests on CVs in both French and English and the grading results came back differently. Since we're a bilingual company, it matters a lot that candidates receive the same evaluation regardless of language. Also, we didn't really use the Spotlight or Manager Hub views because they weren't embedded into Workday so switching between interfaces could easily confuse users. On top of that we skipped the Teams integration, our channels didn't delete themselves after creation so recruiters ended up with a bunch of leftover "ghost" channels.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
5
Financial Services, 500+ employees
“better candidate experience”
Pros
It has cut down our time to hire and, at the same time, made the candidate experience noticeably better. Candidates seem to move through the process with less friction and the overall workflow feels more organized for our team.
Cons
When we update to a new Workday version, we'll need to reimplement parts of the setup which adds extra work during upgrades.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Retail, 11-50 employees
“employee queries handled instantly”
Pros
This feels like a true one-stop shop for employee-related questions especially when you need instant answers. Having everything in one place has made it much faster to get help without bouncing between different tools or sources.
Cons
Because it has to pull and process a lot of data to respond, there can be performance delays at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Consulting, 500+ employees
“powerful customization and AI capabilities”
Pros
HiredScore stands out because of what it can do and how much room it gives you to customize it. Compared to other options on the market, the AI features feel more versatile and the customization tools make it easier to modify the solution to how a team actually hires.
Cons
The biggest sticking point tends to be the setup and configuration process. Depending on the kind of user and their specific requirements, getting everything setup in for their exact needs can take longer than expected.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Human Resources, 500+ employees
“Efficient candidate scoring view”
Pros
The standout part for me is how quickly I can review candidate scores and get a clear picture of where each person stands. It makes decision-making a lot faster since the scoring info is presented in an easy-to-read way.
Cons
There is a potential compliance concern around candidate data and accurate scoring does require some upfront prep. If the prework isn't handled properly, the scores won't reflect what you actually need them to reflect.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
7
Construction, 11-50 employees
“my experience with HiredScore”
Pros
I've been testing this platform to see how far the platform can actually go and how I'm supposed to use it in practice. That process of checking its reach, then figuring out the workflow, has been pretty useful so far.
Cons
We haven't fully rolled it out yet so I can't say much from heavy usage, right now it's mostly tied to the LinkedIn recruiting flow and we still need more time to evaluate the rest.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
9
Functionality
8
Hospital & Health Care, 101-500 employees
“this tool saved us so much time”
Pros
With this, interviews run 24/7 without needing a human reviewer which saves a ton of time. The scoring also comes back quickly so you can move candidates through the process faster than before.
Cons
I was a bit confused about how the scoring works for diversity candidates since the method behind those results isn't really clear.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Health, Wellness and Fitness, 500+ employees
“efficient communication with clients”
Pros
Candidate communication is solid and the whole process feels efficient from start to finish. Responses are clear and the workflow keeps things moving without unnecessary back-and-forth.
Cons
Nothing major to complain about yet. I'm still evaluating how well it fits our specific company needs before making a final call.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Banking, 500+ employees
“makes the whole hiring process more convenient”
Pros
It really cuts down on time and makes the whole hiring process more convenient. The workflow helps keep management organized so everyone can stay on the same page while reviewing candidates.
Cons
The AI-driven candidate selection doesn't perform as well as expected. The criteria it uses aren't clearly explained which makes it difficult to figure out why specific candidates are being picked over others.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid Market, 51-100 employees
“faster hiring”
Pros
Handling a large volume of applications takes much less time because the automatic grading feature helps our recruiting team sort through candidates quickly. It lets us skim applications more efficiently and move through reviews at a much faster pace. Generally the tools we use within the system all seem useful and are very user friendly.
Cons
I honestly haven't run into anything in the platform that I haven't liked.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Enterprise, 500+ employees
“strong candidate matching boost”
Pros
The software uses AI to match candidates with job requisitions and delivers accurate, efficient recommendations that noticeably speed up the recruitment process.
Cons
Getting it connected with existing HR systems can be difficult and some of its more advanced features take time for new users to learn.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8