Total 518 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

66%

4

Stars

24%

3

Stars

6%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Hospitality, 11-50 employees

4.0

“simple to get the hang of”

Pros

I barely need help figuring things out because everything looks natural and makes it simple to request time off whenever I need to.

Cons

I'd find it really helpful if shifts could be viewed by time blocks so I could see where overlap happens without having to piece it together manually.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

8

MM
Molly Mulhern

Hospitality, 51-100 employees

4.0

“Keeps everything well organized”

Pros

Working across different locations and roles is easier to manage because everything stays organized in one place without things getting mixed up.

Cons

As a manager I sometimes find myself clicking around longer than expected because certain areas feel less direct than they should.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

A
Anonymous

Food & Beverages, 11-50 employees

4.0

“can clock in from my phone”

Pros

I like that I can clock in straight from my phone and check my schedule and expected pay for the current period without having to log in somewhere complicated.

Cons

Every now and then the app freezes or refuses to load on my phone and then I can't clock in or out. I also wish there was a simple way to message coworkers for swapping shifts.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Marketing and Advertising, 1-10 employees

5.0

“easy to trade shifts”

Pros

I can quickly look at which shifts are available to trade or cover and the layout makes the whole process uncomplicated.

Cons

It bugs me that I have to re-send my availability each week instead of the system keeping it saved automatically.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Food & Beverages, 11-50 employees

4.0

“Simplified timeclock”

Pros

Using the timeclock has been simple, tracking is clear and I like that it prevents people from clocking in too early.

Cons

I struggle with the server report because it doesn't separate alcohol and food sales and I can't assign a bartender to the cash drawer the way our workflow needs.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Construction, 51-100 employees

4.0

“convenient to add new employees”

Pros

Adding new employees has been convenient for me and the break option makes it easier to stay accurate with time records.

Cons

I get annoyed when the app keeps nudging me to upgrade or refer someone. I'll do those things if I want to but the constant prompts are unnecessary.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

7

BT
Brandon Taylor

Information Technology and Services, 1-10 employees

3.0

“staff can handle trade shifts”

Pros

My crew clocks in and out without any trouble even without a fancy device. They can also handle their own shift trades which saves me a lot of time since I don't have to approve every tiny adjustment.

Cons

Don't like that the system relies heavily on trust because my crew can just share their code and clock each other in on the office tablet which defeats the whole point of setting up geofencing on their phones.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

6

Functionality

6

A
Anonymous

Restaurants, 51-100 employees

1.0

“Complicated layout causes confusion”

Pros

The only part I consistently use is the message board because it keeps communication in one spot.

Cons

The schedule layout doesn't sit right with me and the process for requesting time off feels difficult. I'd rather pick shifts instead of choosing specific hours. And when a shift is posted, too many people can accept it at once which causes confusion.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

A
Anonymous

Consumer Services, 11-50 employees

4.0

“complete solution”

Pros

Having my hours and shifts all together in one system helps me stay organized without needing several different tools.

Cons

Glitches pop up once in a while and even though they're rare, they still interrupt what should be a smoother experience.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A
Anonymous

Food & Beverages, 1-10 employees

4.0

“i can check pay on phone”

Pros

One thing I really enjoy is checking my earnings right on my phone.

Cons

I keep getting upgrade emails meant for my boss and it fills my inbox more than I'd like.

Rating Distribution

Ease of use

7

Value for money

1

Customer Support

7

Functionality

7

A
Anonymous

Food & Beverages, 51-100 employees

4.0

“Keeps the team connected”

Pros

For me Homebase works well because it keeps our whole crew in the loop about their schedule and pay in one place.

Cons

Group chats sometimes feel like too much to deal with especially when everyone talks at once.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
Anonymous

Restaurants, 11-50 employees

4.0

“you get your schedule texted”

Pros

Every week feels a bit exciting because I get my schedule both inside the app and through a text message so I always know when I'm working. I also get a clear view of which coworkers will be on shift with me, which makes planning way more fun when it's people I'm close with. Messaging teammates, swapping shifts or picking up extra hours has helped me a lot, especially when friends pass me shifts they don't want. The time tracking is also spot?on since it logs every minute we clock in and out for payroll.

Cons

I honestly can't point to anything that bothers me because the app works well and feels easy for me to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Food & Beverages, 51-100 employees

5.0

“runs great on any device”

Pros

I use this system on just about every device I own including computer, tablet and phone and it keeps everything running smoothly. It handles clocks, schedules, swaps, time sheets and more all in one spot and it honestly makes managing the team so much easier.

Cons

I don't see many issues at all though it would be nice if a few more tools were available without paying extra even though I get that they need to charge. The free version still works great for what I need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A
Anonymous

Religious Institutions, 101-500 employees

5.0

“Great for group communication”

Pros

I find it handy when I need to reach a large group quickly because everyone gets the same update at once.

Cons

Muting isn't possible for me and I end up leaving notifications on all the time just to stay updated.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Retail, 1-10 employees

4.0

“gives details of per-day earning”

Pros

Appreciate that it's simple to check how much I earned each day without digging through pay stubs or doing calculations myself.

Cons

I'm not a fan of the app snapping a picture every time I open or close it.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Education Management, 11-50 employees

4.0

“love the shoutouts”

Pros

I get a kick out of the shoutouts feature and I like seeing the pay totals all grouped together for reference.

Cons

I wish more people on the team could correct missed clock-ins or clock-outs instead of it being limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Restaurants, 11-50 employees

4.0

“Has a plenty of features”

Pros

The app gives me plenty to work with. My earnings, the ability to clock in from my phone and group messaging though sometimes the phone clock?in acts up.

Cons

Shift reminder texts pop up automatically and get annoying after a while and some features inside the app feel unnecessary and distract from the ones that actually matter like the shift rating or shout-out options.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

7

Functionality

6

A
Anonymous

Insurance, 1-10 employees

5.0

“doesn't take long to figure out”

Pros

Didn't need long to figure things out and it's helped us keep everything tidy. The color?coding, the easy scheduling and the quick export for payroll all make our workflow smoother.

Cons

Would really appreciate a quick summary that shows how many hours each employee is scheduled for instead of having to do the math myself.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

A
Anonymous

Consumer Goods, 11-50 employees

3.0

“iOS and Android versions are different”

Pros

It's nice how smoothly it shares the weekly schedule with the entire staff and how simple it is to handle time?off requests, availability changes and finding shift coverage.

Cons

I only struggle with how the iOS and Android versions differ and at times staff can't see who they're paired with before their shift starts.

Rating Distribution

Ease of use

5

Value for money

3

Customer Support

6

Functionality

5

A
Anonymous

Retail, 11-50 employees

5.0

“Fits our needs”

Pros

Our whole team benefits because everyone gets their updated schedule right away on their phone, email or computer so no one has to guess when they're working.

Cons

I don't have a single complaint because the system fits everything we need.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10