Homebase Reviews

“Makes managing and scheduling referees easy

Pros

Handling schedules for our soccer refs has gotten way easier for me since I started using this. I can move around the tools without feeling lost and it helps me keep things organized without extra stress. What really won me over was how strong the features feel for everyday league needs plus the support team actually responds when I'm stuck. Setting it up didn't take long either and I like that I can match things with my Excel sheets whenever I'm sorting numbers. Ever since we brought it in, it's been steady and dependable.

Cons

Right now I honestly don't have anything negative to point out. I just wanted a simple tool that helps me handle schedules without stress and that's exactly what I'm getting from it.

“automated tax payments

Pros

Having the scheduling tools and automatic tax payments ready to go saves me a ton of time at work.

Cons

The messaging part of the app gives us trouble pretty often. My team keeps having to sign out and sign back in just to read new updates which gets annoying fast.

“eliminates any confusion

Pros

Using it at my job has made handling schedules a whole lot clearer for me. I don't have to guess who's covering what and open shifts don't cause any confusion anymore. Moving around the app feels smooth and the best part is that it's free. Even folks who aren't into tech can pick it up easily. Getting it set up across our departments didn't take long and we completely dropped our old spreadsheets because of how much better this is. With everything it offers, I'd easily give it a 10 out of 10.

Cons

I don't really have anything to add here.

“Highly recommended

Pros

Paying my staff only takes a few moments now which makes my day so much easier. I can check when everyone clocks in or out without needing extra tools and handling time?off requests is quick and organized. My team didn't struggle when we switched over so the whole change felt smooth. The way Homebase handles payroll and time tracking together saves me a lot of stress and I'd definitely suggest it to other owners.

Cons

Haven't come across anything that bothers me so far.

“most reliable tool for daily operations

Pros

Been using Homebase for over five years and I honestly love it. Everything runs smoothly from scheduling to time tracking to team communication. It saves me time, new employees learn it fast and it always functions reliably. I've tried other tools before but nothing has worked as well as this for daily operations. I'd recommend it to anyone who wants something dependable and simple to work with.

Cons

I don't have any major complaints. If I had to mention something, maybe the new color theme isn't my favorite.

“Simple to clock in and out

Pros

I like how simple it is for me to clock in and clock out whenever I'm working.

Cons

Using the iPhone version makes it a little tough for me to check what's coming up in my schedule and the desktop site doesn't offer as many options as I wish it did.

“organizes my tasks

Pros

Cuts down a lot of the back-and-forth by handling schedules, sending reminders and updating changes right away. It saves me from juggling everything on my own.

Cons

I noticed that some of the tools like detailed reports only come with the paid packages. Those prices feel pretty high for what I personally need.

“Lets me message the whole team

Pros

It's convenient, lets me message the whole team and the geofencing feature helps keep everyone on track.

Cons

When I'm building schedules, it would be nice if I could type in the exact number of hours instead of only choosing a start and end time.

“too complicated

Pros

I like that I can send documents straight to the team. Getting everyone set up during onboarding wasn't difficult at all.

Cons

I've had a hard time working with it because it doesn't make things simple for employees. Checking pay stubs, viewing schedules and sorting expenses should be easier than this.

“makes communication easy

Pros

My whole team stays in the loop because it's easy for us to talk through the app. We get updates quickly even during different shifts and having the schedule right there takes out a lot of guesswork.

Cons

The one thing that gave us trouble was the scheduling setup. Nobody on the team could ask for days off or request specific days which created stress here and there even though we always managed.

“ideal for small businesses

Pros

I tell other small businesses to try Homebase because it makes scheduling so much easier. It works reliably and I can change things from my desk or while I'm out with my phone.

Cons

My group has fewer than fifty people so it fits what we need without giving us extra complications.

“User-friendly software

Pros

It is simple to work with and it helps us manage a big staff without running into confusion. The colors and layout make things easier to read and using the mobile app keeps everything moving even when I'm away.

Cons

Would be great if the iPhone and Android versions looked and behaved the same. It would also help if we could change the schedule without having to repost everything from scratch.

“free version is good enough for scheduling

Pros

Found it userfriendly and even the free version lets me manage schedules and timesheets without running into limits.

Cons

Some of the most basic tools are locked behind a paid upgrade.

“all-in-one scheduling

Pros

My work has gotten easier because everything I need is in one spot. My team and I can build schedules, swap shifts, request time off and find coverage without chasing each other all week. It's made our routine a lot smoother.

Cons

Even though I like using it, the app still has a few rough spots. My staff struggles a bit when they try to ask for time off or set their availability on their phones. If they could adjust or remove their requests more easily, it would make things smoother for everyone.

“Lets me track my team's hours

Pros

Homebase helps me track my team's hours and I can also check my pay stubs before my paycheck arrives which I really appreciate.

Cons

Every now and then, the schedule places my team under open shifts for no actual reason.

“no issues right now

Pros

I like that I can hop into the app anytime, make changes fast and see who's on the clock right now.

Cons

I'm not dealing with any issues at the moment.

“helps keep track time and breaks

Pros

Posting schedules and checking everyone's hours feels way simpler for me now that I'm using this platform. I can see who's on break, who's clocked in and what's lined up next without digging around.

Cons

At times the location check gives me a hard moment because it doesn't pick up where I am right away which slows me down when I'm trying to clock in.

“Not difficult to get started

Pros

Getting staff signed up doesn't take long at all and people understand how it works right away.

Cons

When issues pop up with employees or when we're juggling multiple restaurant locations, getting support can feel a bit hard.

“has a lot of potential

Pros

Using this tool for shifts, tracking hours and chatting with the team has made our daily routine a lot smoother. The layout is easy to work with, updates appear instantly and everyone knows what's happening. My team likes checking their shifts, swapping coverage and clocking in from their phones. Support actually replies quickly when we reach out, which makes things even better. I'd recommend it to any business that wants to stay organized and save time.

Cons

There are moments when the app acts up especially during clock-ins or clock-outs. It doesn't always pick up the punch immediately which throws off our records. Notifications also act strange sometimes and schedule updates don't always reach the whole team instantly. Some of the stronger tools are locked behind paid plans which makes things tricky for smaller groups. With a bit more polishing, it could really shine.

“fast communication with the team

Pros

I like how easy it is to build schedules and message the team when we need to communicate something fast.

Cons

After the recent messaging update, I'm not loving the layout. Everything being separated by location makes it harder for me because I liked seeing all conversations together on one screen.

“Not hard to put together a schedule

Pros

Putting together a weekly schedule only takes me a short moment. I also appreciate that it shows what payroll might cost for the week so I can plan without surprises.

Cons

I keep wishing we had a way to drop holidays into the system so that they show up on the schedule automatically.

“advanced features are expensive

Pros

Setting it up for weekly planning didn't take long. I can assign roles, add notes to each shift and save drafts for later. Editing works well on both my laptop and phone and posting or approving open shifts doesn't take much effort.

Cons

The pricing feels high for some advanced tools like checking who actually read a message. My team also struggles with setting their availability and sometimes the time?off section acts weird.

“notifies you about your off days

Pros

Appreciate that I can submit days off and get a reminder an hour before my shift so I don't forget anything.

Cons

I don't have any complaints because it works perfectly for organizing shifts.

“Helps me manage two restaurants

Pros

Running two restaurants used to feel overwhelming but Homebase keeps things more organized. It helps with scheduling and the task manager feature supports the busy day?to?day work we handle.

Cons

Everything has gone smoothly so far and we're honestly enjoying how well the software fits our needs.

“good experience spanning 8 years

Pros

Scheduling, notes and all the HR?related tools help us stay on top of things. We've been using it for eight years because it keeps our workflow simple.

Cons

The syncing with Toast isn't always reliable but outside of that, I don't really have anything else to point out.

“Excellent way to store data

Pros

It helps me keep all staff files and personal details in one place which saves me from sorting through different folders or apps.

Cons

There are times when exporting data feels complex and not as smooth as I want it to be.

“can copy past schedules

Pros

The feature I use the most is copying older schedules so I don't have to rebuild everything from scratch. It really speeds things up.

Cons

I get frustrated when shift trades don't go through. Sometimes the app makes it hard to find someone's name when trying to swap or cover a shift.

“all in one program

Pros

Having everything built into one program saves me a lot of time. At my old job I had to switch between multiple apps just to hire one person. Now I can handle schedules, onboarding and more without moving around.

Cons

Wish I could adjust someone's availability while I'm already looking at the schedule instead of backing out to a different screen.

“Effective for team collaboration

Pros

Helps my team stay connected and gives us tools that keep our workflow steady every single day.

Cons

Random glitches pop up now and then and slow everything down.

“scales well

Pros

We suggest it to clients because it's quick to set up and keeps working well even when their business grows.

Cons

At times the system doesn't properly register when someone clocks in which causes problems with time tracking.

“well laid-out

Pros

The layout is simple for everyone whether they're managers or hourly staff. People can check shifts, clock in or out and submit time?off requests from their phones. Drag?and?drop planning, availability tracking and shift swaps help me create the weekly plan without stress. Chatting inside the app keeps everyone updated and the reports show labor costs in real time so I can stay on budget.

Cons

My team sometimes gets flooded with alerts even for tiny schedule tweaks or features we don't even use. It gets overwhelming. Another thing is the app doesn't work well without a solid internet connection so anyone in low?signal areas struggles to clock in or check their schedule.

“Useful integration with our clover POS system

Pros

One thing I really rely on is how smoothly it connects with our Clover POS. When we add someone in Clover, they can start clocking in and out right away. Their PIN at the register triggers the time punch so missed clock-ins don't happen often. It also keeps track of break times and makes handling tip payouts much easier for us.

Cons

Every now and then we run into issues when our POS loses connection or the internet drops. When that happens the info doesn't sync right away so we end up waiting for things to catch up.

“employees can request time off

Pros

Love seeing how shifts overlap during the day because it helps me plan better. I also appreciate being able to copy the same shift across multiple days. And having employees put in their own time?off requests saves me a lot of time.

Cons

I really wish I could assign the same shift to several people at once instead of doing it one by one.

“notifications don't go away at times

Pros

I really like that people can request days off and enter their availability directly in the app. It's also useful that everyone clocks in and out through the system.

Cons

I've noticed that some alerts stick around even after I open them which makes it look like I missed something when I didn't.

“Simple to check schedules

Pros

I enjoy how simple it is to check schedules and chat with the team. The timeclock tools and settings help keep everything organized.

Cons

Honestly don't have any complaints right now. Everything has been working well for us so far.

“accessible from anywhere

Pros

Love that I can use it anywhere. It fits well with how our operation runs and doesn't feel too much for us.

Cons

I get stuck sometimes because I can't see which time-off requests were already approved when I'm putting together the schedule.

“Smooth setup

Pros

It doesn't take me long to figure things out. Setting up a manager is quick and getting everything started was pretty easy.

Cons

We've run into a few hiccups before with the Square connection but nothing we couldn't work through.

“free version has enough features for smaller teams

Pros

I appreciate that the free version includes enough tools for smaller teams that don't need advanced extras. I've been using it since 2018 and have recommended it to a lot of business owners who need scheduling and time tracking. My team checks their schedules, sends time?off requests and handles everything without trouble. It's simple and effective.

Cons

The pricing becomes a bit heavy when you need the full set of features. Between the base fee and the cost per person or contractor it can add up fast especially when certain contractors only work part-time or on short-term projects.

“Easy to handle

Pros

The best thing about it is how easy it is to work with. It keeps schedules, time tracking and team communication in one spot. Whether I'm at my desk or moving around, everything is within reach. The messaging feature keeps us connected in real time and it saves me a lot of stress. Works great for us.

Cons

I'm not a fan of the recent change to the time-off request setup. It doesn't send emails for requests anymore.

“allows staff to choose shifts

Pros

We use lots of features but the biggest help is being able to plan schedules early or post open shifts for the team to pick up. Because we work with seasonal staff who rotate every year, the geo?net that blocks off-site clock-ins has been a huge advantage.

Cons

Don't use every tool the app offers but some of my team has trouble figuring things out. There's so much on the screen that people who aren't into tech get overwhelmed. I also wish I had better control over how notifications work for each person because messages don't always get seen. And knowing how often my staff checks their phones, that's definitely a notification issue.

“Don't need to be tech-savvy to use it

Pros

Creating and adjusting schedules doesn't take long even for people who aren't into tech. Staff clocks in on the app or a shared tablet and the times sync with payroll. They can also check their schedules, request time off and trade shifts from their phones. The chat keeps everyone updated when changes pop up.

Cons

Once in a while the alerts show up late and the mobile app could respond a bit quicker. It's nothing major but it's noticeable.

“They keep asking for more money

Pros

Building schedules is convenient for me. I can see who prefers certain times and who isn't available.

Cons

I'm not a fan of how often it pushes paid upgrades. It gets tiring seeing constant reminders to spend more money.

“shortcuts save time

Pros

Very easy for me to use. The shortcuts help me finish schedules faster. Whenever I've contacted support, they've answered everything clearly.

Cons

Haven't run into any problems while using it.

“don't have to switch accounts to manage my two businesses

Pros

I like that both of my businesses are connected in one place without switching accounts. My team can swap shifts and request time off without any issues.

Cons

I really want an option to split tips between servers and bartenders based on hours worked and liquor sales. I'd also like an automatic way to hold back 4% of card tips for processing instead of doing it by hand. Homebase used to offer this and it was extremely helpful.

“Features meet our needs

Pros

It's great having plenty of options that match what our small business needs.

Cons

Would be better if I could update schedule changes for the whole week without needing to delete old shifts and re-enter everything.

“Love color coding

Pros

Putting together schedules is not complicated and I love using the color blocks because they help me see shifts instantly without reading every detail.

Cons

There isn't much I dislike about it. It's been working fine for us.

“primarily designed for US businesses

Pros

Having everything like scheduling, clock-ins and onboarding bundled together in one spot has made my life easier. I can handle my team without jumping between different tools and it's simple for me to manage everyone.

Cons

Since the whole system is mainly designed for U.S. businesses, I often feel limited as a Canadian user. Things like support, tax forms and compliance tools don't really match what we need here which makes it tough to rely on certain features.

“quick responses from the team

Pros

When I ask for help, the replies come fast which is helpful when something pops up.

Cons

I really wish I could send out PDF timesheets to each employee so they could sign them digitally. Something similar to Adobe Sign would make the process a lot smoother for us.

“Easy layout with quick support but runs slow and US-centric

Pros

As a whole, my team and I feel like it works really well for us. The layout is easy to work with and support always responds quickly when we reach out.

Cons

One of the biggest issues for me is how slow the platform can get. Sometimes it takes far too long to load or process anything which throws off our workflow. Being a Canada?based team, we also struggle with things like entering Canadian addresses or adjusting settings to match local requirements. It feels like the system isn't fully built for users outside the U.S and that makes it harder for us to use it the way we need. I'm hoping future updates give more support for international teams.

“simple for me and my staff

Pros

What I enjoy most is how simple it is for both me and my staff. Building schedules takes hardly any effort and everyone finds it convenient.

Cons

There are moments when the site goes down for maintenance and our staff can't clock in which causes delays and confusion.