Total 5 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

40%

4

Stars

60%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

J

John

Transportation/ Trucking/ Railroad, 500+ employees

More than a year

5.0
February 2025

Up-to-date software

Pros

HR Hero is always up to date with the latest legal requirements and the current language for our policies.

Cons

Editing can be a bit tedious and adding tables takes more time than we expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

T

Tiffany

Human Resources, 1-10 employees

Less than a year

4.0
January 2025

Provides a helpful legal comparison

Pros

The ability to compare federal and state laws side by side while looking up topics is incredibly helpful!

Cons

Overall layout feels somewhat outdated and sometimes it's hard to find exactly what we are looking for but it's not a major issue.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

9

B

Balazs

Design, 1-10 employees

Free Trial

4.0
June 2024

Easy company management

Pros

This app is easy to use because it lets us manage our company with ease.

Cons

I have not had any negative experiences with this product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

C

Carolyn

Non-Profit Organization Management, 11-50 employees

Less than a year

4.0
March 2024

User-friendly and highly customizable

Pros

HR Hero is very user-friendly and provides HR professionals at any level with the tools they need to research, document and implement initiatives like ethics training. With it we can choose between off-the-shelf or customizable options.

Cons

I feel like allowing the option to set due dates beyond the standard 30 or 60 days would make the tool more flexible.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

C

Cari

Hospitality, 51-100 employees

More than a year

5.0
September 2023

Great for federal law information but could be more affordable

Pros

It is extremely useful for both myself and the managers. It helps me stay informed about federal labor laws in the three states we operate in, utilize the handbook builder, research employee-related issues and provide effective training to our teams.

Cons

Well I wish there was a more affordable way to use the handbook builder for multiple states.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10