Total 13 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

38%

3

Stars

23%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

A
Alessandro

Architecture & Planning, 1-10 employees

Less than a year

5.0

Clear, reliable and comprehensive

Pros

HRMates provides a clear and reliable onboarding process for our company making it easy for us to get new employees up to speed. Plus it has comprehensive methods to keep all employees productive and minimize mistakes.

Cons

There is nothing that I dislike about this tool. Yes minor improvements are needed, but that is the case with all the tools.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

C
Cynthia

Construction, 51-100 employees

More than a year

4.0

impressive tracking, minor customization wanted

Pros

The software does a great job of tracking employees, their attendance and payroll which is really impressive.

Cons

I have nothing major to mention. Just a bit of customization in payroll would be great.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Alok

Mining & Metals, 500+ employees

More than a year

3.0

excellent and easy to use

Pros

It is an excellent HR software that is easy for our employees to access and use.

Cons

I noticed there have been delays in fixing errors and sometimes the same issues occur again.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

5

Functionality

8

N
Nisha

Computer Software, 51-100 employees

More than a year

4.0

improving consistently after tough start

Pros

We have been using the Performance Management System (PMS) and it keeps getting better with new features added regularly.

Cons

When we first started using the software, it was quite difficult, possibly because we did not have the right information but now it's much more comfortable to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
Amarveer

Industrial Automation, 500+ employees

More than a year

5.0

User-friendly and easy navigation

Pros

I really liked the Performance Measurement System as it has a user-friendly design, and navigating through it is easy.

Cons

No complaints at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Amitava

Mining & Metals, 500+ employees

Less than a year

4.0

Helpful when it runs smoothly

Pros

The system is very easy to use and generates helpful reports. Managing employee administration and payroll is also not a problem.

Cons

At times it tends to run very slowly which annoys me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

N
Nikita

Hospital & Health Care, 11-50 employees

Less than a year

4.0

Friendly with room to grow

Pros

HRMates software is user-friendly but I noticed there are areas where improvements could be made.

Cons

As per me the training and development aspect could use some improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

KP
Kanta Prakash

Chemicals, 51-100 employees

More than a year

3.0

User-friendly but very unreliable

Pros

It is user-friendly, although I do run into a few challenges from time to time.

Cons

Well it could be significantly improved, as we often face recurring issues.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

M
Murari

Mechanical or Industrial Engineering, 51-100 employees

More than a year

4.0

Perfect for its purpose

Pros

HRMates software is easy to use and it's serving its purpose for us.

Cons

There is nothing specific to mention as we already use another platform for payroll, but for calculating working hours this one works the best.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

M
Mannat

Hospital & Health Care, 101-500 employees

More than a year

5.0

A real time-saver for HR tasks

Pros

It allows me to get a lot done in a short amount of time making it a real time-saver. Also the system is useful for approving leaves and regularizing attendance.

Cons

This is an amazing software and I have nothing that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D
Deepansha

Automotive, 51-100 employees

More than a year

3.0

mostly easy, sometimes attendance glitches

Pros

It is pretty easy to use and everything related to an employee is available in their profile, including attendance and leave balances.

Cons

Sometimes it fails to track attendance correctly and I noticed that it does not capture the exact location.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

5

G
Gayan

Wine and Spirits, 101-500 employees

Less than a year

5.0

the all-in-one HR powerhouse

Pros

This tool is simply the best as it is an all-in-one solution for both payroll and IRMS. As it is easy to use, reliable and packed with 40 modules making it an amazing software.

Cons

Nothing to share when it comes to cons.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N
Nishant

Civil Engineering, 11-50 employees

More than a year

5.0

A valuable addition with stellar support

Pros

Overall I am really happy with this product as it's definitely a valuable addition. The team is highly efficient in implementing company-specific policies into the software ensuring that everything we need is effectively achieved. They respond quickly to our queries and resolve small issues in no time. The software has very few failures and when issues are highlighted, the team addresses them promptly.

Cons

This software is the best and as mentioned earlier, any issues that come up, the team resolves them quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10